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A Slice of the Pie: How to Build a Big Little Business Hardcover – September 13, 2012
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“A Slice of the Pie is more than just a great business story. It's a testament to how a great culture can transform an ordinary company into something extraordinary.”
—Tony Hsieh, New York Times Bestselling author of Delivering Happiness and CEO of Zappos.com
“Nick Sarillo’s restaurants are living proof of trust-and-track’s effectiveness in bringing out the best in people—not just employees, but managers, customers, and members of the communities that a business serves.”
—Bo Burlingham, from the foreword of A Slice of the Pie
“There are only a few CEOs today who have the courage to put people before numbers, Nick Sarillo is one of those leaders. The best part is, his numbers are vastly better than everyone else's. We can all learn a lot about how to treat people and how to run a business from Nick. Inspire on!”
—Simon Sinek, optimist & author of Start With Why
“We hear a lot of fancy talk about creating a transformative culture, but A Slice of the Pie offers tangible steps and processes any business can apply right now. Nick's experience shows it's possible for a new generation of leaders to make a difference while also turning a profit. I found Nick's passion for human potential inspiring, and I'm sure readers in any industry will feel the same way.”
—Chip Conley, Founder of Joie de Vivre Hotels and Author of Peak
“A Slice of the Pie isn't just about creating a transforming, inspiring business culture. It's about the importance of developing a nurturing, supportive, evolving, compassionate community. Nick Sarillo's story will change the way you think about leadership, no matter who you are.”—Pamela J. Althoff, State Senator of Illinois
“Nick Sarillo understands how culture can make or break an organization, and the work he's done at his restaurant is a testament to that fact. A Slice of the Pie lays out a perfect pattern for turning even an ordinary business into something extraordinary. Every business owner should read this book.”
—Sonia M. Nevis Ph D., Founder of Gestalt International Study Center
About the Author
Top Customer Reviews
Actually, that's not the question, it's the answer. My favorite quote in the book reads, "Generation Y needs to know why." The author makes the case that a company must start with the "why" in their purpose statement, and especially dealing with the emerging generation's workforce.
The book takes a hard stance against the "command and control" model and offers a more principle based alternative. One such example, the author sites Bo Burlingham's "Trust and Track" method, but the author puts his own spin on it, shares real-life stories that are inspiring and page-flipping-good.
The book reads more like a novel than a preachy business book. It's packed with all sorts of useful and practical ideas for building a business around people. I think that's why it was so approachable and authentic. You really feel like Nick, the author, is talking to you over a pizza and a beer and sharing his business insights.
The one misnomer is the book's subtitle, "build a big little business." I say this because the large companies should not let that deter them from reading this book. They would learn a lot from the lessons within. I mean, here is a guy that comes from the construction industry, never ran a business, reads all the business books that there is to read, and heck, just assumed they were right, started implementing, and whala, it worked!
The book dives into open-honest communication, open book management, and transparency. In the same way the author professes to run his business, he opens up and shares with the reader exactly what he is doing with real life issues. He talks about dealing with conflict, problem solving, and shares how he has created a system to get even a teenage employee to act in way consistent with the business's values. The example the book gives is called the "Grandma Test" - would your grandmother approve of it? The book explains that by getting employees to ask themselves that basic question, often guides them to make the right decisions and choices.
Spoiler alert... The book begins with a desperate situation the author's two restaurants were facing, and despite the turmoil, they endure and are thriving. I think after reading the book, it's clear as to "WHY!"
Nick literally fell into his business when he fell off a ladder at a construction site a few years ago and it made him reconsider what he did for a living. He wanted to take his family out to eat and discovered there were no restaurants that catered to creating a good atmosphere where families could enjoy a night out.
Nick writes the book in a conversational style so you feel you are getting coached by a friend or mentor. He is transparent in his business practices and shares the ingredients of his success. To name a few, it begins with culture. The business culture is one that is fun and centers on the customer. His employees go beyond their call of service and he has less than 20% turnover rate.
Nick is also a numbers guy so he has an elaborate metric system that ties results to performance and his staff knows what needs to be done.
This company has a well defined mission statement and story is an inspiration for anyone who wants to succeed in business.