Small Actions, Big Difference: Leveraging Corporate Sustainability to Drive Business and Societal Value 1st Edition

4.6 out of 5 stars 40 ratings
ISBN-13: 978-0367337568
ISBN-10: 0367337568
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Editorial Reviews

Review

"Everywhere we turn, we hear the word 'sustainability’. But what are companies actually doing? CB Bhattacharya’s honest and bracing answer is simple: Not enough. But in this smart, actionable book, he shows how companies can change their ways. By making sustainability central to your purpose, he says, you can improve the health of communities and the planet ― and build a better, more profitable business. Small Actions, Big Difference belongs on every leader’s bookshelf."

Daniel H. Pink, New York Times bestselling author of WHEN and DRIVE

"When the world finally makes the turn to sustainable development, it will have been pioneers such as Professor CB Bhattacharya who will have made the difference. Professor Bhattacharya has long understood that sustainable development – combining economic progress with social inclusion and environmental sustainability – is not a gimmick or a pleasantry, but a vital need for the planet and therefore for each of us. He continues his great efforts in this new and important book, a very wise and clearly written guidebook to sustainability for business leaders."

Jeffrey Sachs, New York Times Bestselling Author, University Professor, Columbia University

"CB Bhattacharya’s book Small Actions, Big Difference is a powerful rallying cry for business to take full ownership of delivering sustainable and equitable growth. As this book argues, business must re-double its efforts through new thinking and a values-based approach that puts people and the planet first."

Paul Polman, CEO Unilever, 2009-2018

"Small Actions, Big Difference is an important and timely book for businesses who are beyond the "why" and "what" phase of sustainability and firmly on to the "how". It is an important and practical contribution for those looking to drive sustainability through their organization. Based on the authors academic excellence and extensive work with practitioners over decades, it is backed up with relevant case studies and research on what works and what doesn’t to drive sustainability impact AND business success. In an era, where business has never been under more pressure or more needed to lead on sustainability, it is a welcome contribution and recommended read for both generalist and specialist alike."

Peter Lacy, Senior Managing Director, Accenture Strategy

"The title and the cover picture of this book are a perfect synthesis of the book itself. Sustainability is often the sum of many apparently obvious thoughts and simple actions, resulting in a powerful and large positive impact on mankind. A fascinating discovery for the reader and a powerful call to action."

Francesco Starace, CEO, Enel

"There’s lots said about the ‘why’ of sustainable business much less about the ‘how’ and that’s what CB does here so effectively and succinctly, distil the theory into tough, practical action that’s needed to make sustainable change stick!"

Mike Barry, Chief Sustainability Officer, Marks and Spencer

"In Small Actions, Big Difference, Professor Bhattacharya cogently brings into focus the inherent conflict between short-term goals and long-term deliberate corporate action around Sustainability. He challenges the somewhat myopic view of organizational success, compelling readers to re-think the very Purpose of business itself. Well researched and honest, CB's articulation is persuasive and relatable. He moves away from the usual finger-pointing and takes the bold stance of linking Profits to Sustainability. He thus elevates Sustainability to the top of the agenda; making it everybody’s day job, especially that of the Leadership."

Vipin Sondhi, CEO, JCB India

"This book is an urgent, clear-eyed and eminently implementable clarion call to companies the world over to make a palpable and meaningful contribution to the battle against the environmental and social ills that threaten to destroy our planet and its inhabitants. Bhattacharya’s research into the barriers companies face in being sustainable, rather than simply saying or wishing they are, is incisive both in breadth and depth. The framework Bhattacharya builds based on his insights to get every employee to take ownership of sustainability is sensible, practical and ultimately essential if companies are to truly transform themselves into stewards of the environment and society. Essential reading for anyone in the business world who wants to go beyond good sustainability intentions to actually making a real difference."

Joel Makower, Chairman and Executive Editor, Greenbiz Group Inc.

 

"This book does three key things ... a) creates a good conceptual frame around the issue b) develops a model for transformation and c) provides countless examples that help inform and motivate. For companies like DBS, who are relatively new on this journey, all of these are invaluable. One of my best reads this year!"

Piyush Gupta, CEO, DBS Bank

About the Author

CB Bhattacharya is the H. J. Zoffer Chair in Sustainability and Ethics at the Katz Graduate School of Business, University of Pittsburgh, Pennsylvania. He is a world-renowned expert in business strategy innovation aimed at increasing both business and social value. He is co-author of Leveraging Corporate Responsibility: The Stakeholder Route to Maximizing Business and Social Value and co-editor of Global Challenges in Responsible Business.


Product details

  • Publisher ‏ : ‎ Routledge; 1st edition (October 2, 2019)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 198 pages
  • ISBN-10 ‏ : ‎ 0367337568
  • ISBN-13 ‏ : ‎ 978-0367337568
  • Item Weight ‏ : ‎ 11.4 ounces
  • Dimensions ‏ : ‎ 6.14 x 0.49 x 9.21 inches
  • Customer Reviews:
    4.6 out of 5 stars 40 ratings

About the author

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CB Bhattacharya is the H.J. Zoffer Chair in Sustainability and Ethics at the Katz Graduate School of Business, University of Pittsburgh. He is a world renowned expert in business strategy innovation aimed at increasing both business and social value. His research and teaching focuses specifically on how companies can use under-leveraged intangible assets such as corporate identity, reputation, corporate social responsibility and sustainability to strengthen stakeholder relationships and drive firm market value.

CB is part of a select group of faculty that has been named twice to Business Week’s Outstanding Faculty list. He has been recognized by both Thomson Reuters and Google Scholar as one of the top cited scholars in his field. He has won several best paper awards, teaching awards and research prizes. He was also a finalist for the Aspen Institute’s Faculty Pioneer Award in 2007. In addition, he received the Emory Williams Distinguished Teaching Award in 1995, the highest teaching award at Emory University.

He received his PhD in Marketing from the Wharton School of the University of Pennsylvania in 1993, his MBA from the Indian Institute of Management in 1984 and his Bachelors (with Honors in Economics) from St. Stephens College, Delhi in 1982. Before joining ESMT in 2009, he was the Everett W. Lord Distinguished Scholar and Professor of Marketing at the School of Management at Boston University. Before joining Boston University, he was on the faculty at the Goizueta Business School, Emory University. Prior to his PhD, he worked for three years as a Product Manager in Reckitt Benckiser plc.

Prof. Bhattacharya has conducted research and consulted for many organizations such as Allianz, AT&amp;T, Bosch, Eli Lilly, E.ON, General Mills, Green Mountain Coffee, High Museum of Art, Hitachi Corporation, Procter &amp; Gamble Company, Prudential Bank, Timberland and Unilever. As an expert in corporate responsibility and sustainability, he is often interviewed and quoted in publications such as Business Week, BBC, Forbes, Financial Times, Newsweek, The New York Times and The Economist and on TV stations such as, CBS, NBC, PBS and Times Now. He frequently delivers keynote speeches or brings in his insights as a panelist at company, industry, and academic conferences and conventions.


Customer reviews

4.6 out of 5 stars
4.6 out of 5
40 global ratings

Top reviews from the United States

Reviewed in the United States on July 14, 2020
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Reviewed in the United States on August 17, 2020
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Reviewed in the United States on January 1, 2021
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Top reviews from other countries

arushi chopra
5.0 out of 5 stars An essential guide for purpose-driven business leaders
Reviewed in the United Kingdom on March 19, 2022
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Prerana Tirodkar
5.0 out of 5 stars Your Bible to design a purpose led future
Reviewed in India on July 10, 2020
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Sridhar
5.0 out of 5 stars Practical Guide to Corporate Sustainability
Reviewed in India on November 3, 2020
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Sridhar
5.0 out of 5 stars Practical Guide to Corporate Sustainability
Reviewed in India on November 3, 2020
I got a taste of the good things to come in the book before opening the first page! An employee of the book distributor in India, M. M. Mukhi & Sons, sent a personal, handwritten note along with the book thanking me for making the purchase (see image). This small action made a big difference in improving my perception of the book distributor! In a similar vein, Professor CB Bhattacharaya shows how small actions by stakeholders who take ownership of sustainability can make a big difference in sustainability outcomes.

In Part I of the book, Professor CB Bhattacharaya lays out the context. He presents evidence that most companies have failed in corporate sustainability endeavors and makes a strong case for letting all stakeholders (and especially employees) take ownership of sustainability. He gives an example of a leading consumer goods firm to make this point.

The next three parts of the book detail the author's sustainability ownership model.

Part II (Incubate) elucidates the first two steps of the model: -
a) Contour: Understanding the purpose of your company? Why does it exist?
b) Concertize: Based on the purpose, understanding where one currently stands on the key 'material' aspects of sustainability performance and set measurable and achievable goals on where one wants to be.

Part III (Launch) describes the next two steps to establish ownership, the key to success.
a) Entice: Sell sustainability to stakeholders (connecting with the head and the heart).
b) Enable: Create systems, structures, and training to enable stakeholders for success.

The final part of the book (Entrench) illustrates how sustainability ownership can be entrenched in the company.
a) Demystify: Showing how stakeholders contribute to sustainability and thereby the company purpose.
b) Enliven: Initiatives, events, communication, and other practices to keep sustainability alive in the company.
c) Expand: Creating a broader feeling of ownership to engage all stakeholders.

Through the sustainability ownership model, the author provides a practical approach for companies to become more sustainable. I would recommend this book to all corporate sustainability practitioners.
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André Rocha
5.0 out of 5 stars Great practice guide on how to make sustainability work for your company
Reviewed in Germany on May 7, 2020
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ML
5.0 out of 5 stars Practical and example-rich guide to integrating environmental & social sustainability into business
Reviewed in Germany on April 21, 2021
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