|Item Weight||8 ounces|
|Product Dimensions||4.5 x 1.5 x 4.5 inches|
|Item model number||MYQ-G0301|
|Batteries||1 Lithium Metal batteries required. (included)|
|Is Discontinued By Manufacturer||No|
|Style||MyQ Smart Hub|
|Item Package Quantity||1|
|Included Components||Power Adapter, Wi-Fi Hub, Mounting Hardware, Door Sensor|
|Battery Cell Type||Lithium Metal|
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Chamberlain Group myQ Smart Garage Door Opener Chamberlain MYQ-G0301 - Wireless and Wi-Fi enabled Garage Hub with Smartphone Control
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- New free in-garage delivery with key by amazon. Prime members in select areas can opt in with the myQ smart garage hub to get Amazon packages securely delivered right inside their garage, simply link your myQ account in the Key app
- Get $30 Amazon credit after your first key by Amazon in-garage delivery. Key by Amazon promotion applies to eligible Amazon Prime members. In-garage delivery not available in all areas. Full terms & conditions at amazon.com/keyget30
- Smart garage control open and close your garage door from anywhere with your smartphone through the myQ App
- Universal – Easy-to-add functionality to upgrade your existing garage door opener. Works with all major brands of garage door openers made after 1993 that have standard safety sensors
- Requirements needed to start - a router with 2.4 gigahertz Wi-Fi frequency, router with 802.11 B/G/N, a router within 50 feet of the myQ Smart Garage Hub (more details in PDF user manual)
- Simple setup: Wireless installation with easy step by step instructions provided in the myQ App means you’ll be able to enjoy smart garage control in minutes
- Guest access: Securely invite up to three people to control your garage with the myQ guest feature (Note: Not intended for guests under the age of 13)
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From the manufacturer
Turn your Garage into a Smart Garage
Never wonder if you left your garage door open again.
No more missing or wet Prime packages. Backed by the Key by Amazon Happiness Guarantee.
Get alerted anytime your garage door opens, closes or is left open.
Control from anywhere
Open and close your garage from your smartphone.
Securely invite up to three people to control your devices with myQ Guest.
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myQ Smart Garage Hub - Compatible Garage Door Openers
Others that are also compatible if manufactured after 1993: Access Master, AssureLink, BuildMark, Master Mechanic, Do-It-Garage Access, True Value. Must have a sectional garage door & safety sensors installed. All trademarks are property of their respective owners.
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MYQ Smart Garage Hub by Chamberlain allows you to use your smartphone to open and close your garage door from anywhere. Feel more secure at home when you set times for your garage to close and receive alerts when the garage door opens and closes. With the myQ garage, your smartphone, Wi Fi and any compatible garage door opener, you are connected and in control. myQ is compatible with most brands of garage door openers made after 1993, including Chamberlain, Craftsman, Lift Master, Stanley, and more. Note: You must have a sectional garage door and safety sensors installed. myQ is easily installed in four steps or you have the option to request expert garage hub installation for added support. myQ also works with Google Assistant for voice control, IFTTT, and Wink for even more features and functionality. Daily schedules preset times for your garage door to close or your lights to turn on/off every day. Enhanced security and protection with so many connected devices protecting your data is more important than ever.
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If you’re a garage door tech, move along. You know this already. If your a DIY homeowner with grand plans, you must read on - This is what Chamberlain should tell you about their system but doesn’t.
While generally easy to install, without an Introduction or Basic Principles of Operation as a preamble, you will likely have the same issues I did. Read on for the lessons I learned and tips that will save your hair. I will explain each of the major elements of the system and provide suggestions to improve your probability of a successful installation.
The Door sensor: This sensor communicates with the smart hub using Bluetooth to indicate door operation and open/ closed condition. During installation it is paired to the smart hub which is best performed with the unit attached to a closed door between 3’ and 10’ from the smart hub. By design, Bluetooth distance is limited to 33’ but don’t count on consistent operation at this extreme end of the range. Consider this distance during installation and future operation.
Your 2.4ghz cordless phones, baby monitors, etc., can cause Bluetooth interference. Get them out. If your wireless router has a setting for Bluetooth coexistence, enable it.
Your Wireless (Wi-Fi) Network: The Chamberlain documentation says that 2 bars of 2.4ghz WiFi signal is enough for consistent operation. This can be checked by looking on your phone. I say, your mileage may vary. I installed a dedicated access point for the smart hub as I couldn’t get the system to work reliably. A wired connection is also supported.
Configure the smart hub with a static IP Address on your wireless network. This will help ensure the Chamberlain service can reach the smart hub quickly and easily when you activate the door. The additional time for the router or server to lookup a dynamic IP Address and establish a connection could create timing issues.
The Smart Hub: The smart hub includes a Bluetooth receiver for the door sensor, a 2.4 ghz radio to connect to your wireless home network for the system to communicate with Chamberlain’s servers on the internet, and a radio frequency (RF) transmitter to send HomeLink rolling codes to your garage door opener (on a channel in the 300-400mhz range depending on your garage door opener) - just like your remote clicker.
I discovered that the RF transmitter in the smart hub is fairly weak. While your car can transmit a signal a half block away, the smart hub can't. The instructions make a recommendation for placement of the smart hub but will make an explicit statement here - install it within the 4-6’ “recommendation”. Consider this when planning your installation. Apparently, orientation is important for maximum reach. If it doesn’t work reliably, flip it 180 degrees on its mount. Finally, like other garage door remotes, if it loses power you might have to re-program the system with the garage door learn button. They don’t tell you this so I will.
Finally, the smart hub needs to be located where it can communicate with; 1) the door sensor (Bluetooth), 2) the garage door opener (RF) and, 3) your wireless (WiFi) network to work consistently! Each has its own distance limitations so placement of the hub is critical.
Your garage door opener: You obviously have one to which you are adding this system. Do your homework and make sure it’s compatible before you buy. If you’re not positive, call or email them with your make and model numbers in hand. Mine is a Craftsman (Chamberlain) made in 1999 with the door sensors so I was good to go. NOTE: Garage door openers have a limit to the number of remotes they can support. My Craftsman supports 4 remotes. With two HomeLink-connected cars, the remote door opener, and the smart hub I am now at the max allowed by my opener. As a result, I had to decommission my "clickers". Do your homework and factor this into your plans.
The Phone App: A basic, functional, app with a few frills. It works well enough though some settings are best changed on the web site (that I didn’t know about). When installing the smart hub your phone will need to be on your 2.4ghz wireless network to complete the setup. After that, it doesn’t matter what your phone is connected to - your home network or a cell connection. The system can be setup entirely from your phone. I set up an open alert, a close alert and a 10pm door not closed reminder. The alerts can be sent to you via Text or email.
The Chamberlain service: Does not support Alexa or IFTTT (without a fee) and that’s fine for me. I always have my phone handy and I don’t need the security concerns that come with IFTTT. Also, multi-user accounts are not (yet) supported. I just program the wife’s phone with the same username/ password and off we go.
The system is fairly rudimentary and in my opinion could use some added intelligence. If the system components exchanged more status information it could probably avoid situations where the “door [is] not responding” or better error status information could be presented to the user. Sometimes I think it’s just that Chamberlain's servers are slow.
LED & Florescent lights: I hear you asking “why is this important?”. Both can emit radio and electromagnetic interference that can mask the signal between the smart hub and your opener. If you experience unreliable operation - out they go. The last thing I did was remove an LED lamp from a motion sensor fixture nearby and replaced it with a standard incandescent. Since the light is only on for a few minutes I’m not worried about the power usage if it means the garage door will close when commanded.
I give Chamberlain credit for trying to make the install easy. Considering the different operating environments and variables, it’s a challenge to cover all the bases. Unfortunately, a quick start guide simply isn’t enough in this case and the online instructions are no better. They have made some assumptions about what you need to know (or don't need to know). The above precautions should be spelled out to avoid customer frustration and reduce the number of calls to their help desk (and returned product).
The good news for me is that after 2 months of trial and error and multiple calls and emails to their help desk, I think we may finally have all the issues cleared up. My fingers are crossed.
Now you know everything Chamberlain should tell you but doesn't. Best of luck!
UPDATE: So this is what I set up in the app after a some playing around -
- Tell me when the door is opened or closed - pops up on my phone, also saved in history list
- Warn me that the door was left open longer than 15 minutes - in case we forgot to close it
- automatically close the door every night at 10:30 - so our door won't be open all night (has happened)
Chamberlain's customer service was really kind and understanding but didn't mince words about me not being able to use my used unit in the immediate future. So I got a new one and had it set up and working in under an hour.
The guide is very specific about how to set it up, and you really need to follow it if you want to avoid any hassle or trouble. For instance. The sensor unit needs to go on the top panel of your garage door. No ifs, ands, or buts. And the hub unit needs to be mounted very near where the garage door stops when in the lifted position.
I like trying to use my own easier configurations all the time, and I really hate heights. But after messing around with some ideas that didn't require me to get on a ladder I decided to play it by the book and now it works perfectly 100% of the time.
Seriously, everything the little quick start booklet says needs to be followed as closely as possible if you want this to work properly. Two bars of wifi, cieling mounted hub unit, sensor on the top panel, all of it.
My one mild complaint is the seemingly excessive safety measures taken when you close the door. The alarm is, well, alarming. And the flashing lights tend to frighten people who aren't expecting them. I've seen Craftsman smart garages that just close like normal. I'd really prefer to not have a small light show announcing my door is closing every time.
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I set up the opener to work with my door as per instructions and paired the sensor with the opener as instructed. It connected to WiFi and opened and closed my garage door exactly as described. The problem started when I mounted the opener on the ceiling and the sensor on the garage door - the first time I opened the door is sensed that it was open immediately, but when I closed the door it continued to show the door as open. I had to push the pairing button again for the opener to detect that the door was closed.
For the next couple of days it worked as expected, but then again after opening and closing it warned me that the door was still open. Pressing the pairing button fixed the issue again.
This trend continued until I finally gave up... I'm returning it to Amazon as defective.
UPDATE: Instead of a refund I requested a replacement. This replacement has the same issues as the first so it looks like a common product defect. I recommend that you avoid this product until Chamberlain can figure out how to keep the sensor paired with the opener.
MyQ Hub si logra sincronizarse con mi motor, pero como no detecta cuando la puerta termina de subir y de bajar no finaliza la configuración con éxito.
Traté de engañar el "door sensor" al pegarlo a una esquina de mi puerta corrediza e intentar nuevamente la sincronización pero no funciono.
El vendedor de este producto debe poner en letras grandes que este dispositivo solamente funciona con cocheras tipo cortina.
Installation was a bit finicky. Definitely want to set up the opener prior to installation because you'll need good WiFi connection. Overall, installation was easy. App is great, and free. Good alerts, very quick on letting you know if someone else is opening it. Comes with all the installation materials.
My only complaint is the ridiculous beeping. I get it's a liability issue, but when you're closing that door for 30 seconds, the MyQ hub starts beeping to tell everyone the garage is closing and to move out of the door's way. My garage isn't sound proof so you can hear this beeping if you're in the home with the windows open. Your neighbours can also hear the beeping. I would advise on destroying the speaker prior to installation. It's 30 seconds of beeping when closing.
To be clear, I’m happy with amazon as they’re refunding me, but I’m displeased with Chamberlain for claiming it’ll work, when it clearly doesn’t.
I have a Wink Hub2 and it connected easily and can be controlled by the Wink. There are some restrictions on closing and opening in a Wink Robots.
The biggest drawback is that you cannot set it up to automatically open your garage door when you arrive home. You need to manually open the app and open your garage door with the app, you cannot set up automation with other services of the app itself. I would also really have liked to see Siri integration, but that is small compared to not being able to automatically open your garage door when you come home.
MyQ and google assistant isn't fully functional as opening the door with google is a "security risk" however is does tell you the doors status and allows you to close the garage by voice command.
Now I’m sitting here dreading the thought of spending more time in a closed garage in 30C weather trying to reset the hub and tilt sensor.
Oh... and when I get the error messages, it directs me to the support page which describes a solution for a problem involving safety sensors which doesn’t apply to me.
After two days of ownership, I describe my experience as negative. The whole MyQ system seems to be buggy which is a concern since it has the potential to leave my garage open and stuck which would expose my tools, car and other valuables but more importantly access to my house. I have a cam in my garage to monitor things but if I didn’t have that, I would absolutely not use MyQ - using the MyQ app by itself, I could not be totally confident if the garage was open or closed.