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So You've Been Publicly Shamed Hardcover – March 31, 2015

4.4 4.4 out of 5 stars 9,549 ratings

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Now a New York Times bestseller and from the author of The Psychopath Test, a captivating and brilliant exploration of one of our world's most underappreciated forces: shame.
 
'It's about the terror, isn't it?'
 
'The terror of what?' I said.
 
'The terror of being found out.'
 
For the past three years, Jon Ronson has travelled the world meeting recipients of high-profile public shamings. The shamed are people like us - people who, say, made a joke on social media that came out badly, or made a mistake at work. Once their transgression is revealed, collective outrage circles with the force of a hurricane and the next thing they know they're being torn apart by an angry mob, jeered at, demonized, sometimes even fired from their job.
 
A great renaissance of public shaming is sweeping our land. Justice has been democratized. The silent majority are getting a voice. But what are we doing with our voice? We are mercilessly finding people's faults. We are defining the boundaries of normality by ruining the lives of those outside it. We are using shame as a form of social control.
 
Simultaneously powerful and hilarious in the way only Jon Ronson can be,
So You've Been Publicly Shamed is a deeply honest book about modern life, full of eye-opening truths about the escalating war on human flaws - and the very scary part we all play in it.


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Editorial Reviews

Amazon.com Review

An Amazon Best Book of April 2015: Author Jon Ronson knows a thing or two about public shaming. When a trio of "academics" hijacked his persona for an infomorph—basically an automated Twitter feed that spewed inane comments about food in his name—he took the fight to the internet, where the virtual, virulent hordes soon compelled the spambot authors to cease and desist. The experience hatched a thought: Once upon a time, if you wanted to participate in a good, old-fashioned public humiliation, you actually had to show up. But as with most everything else, the internet has made condemnation an exercise in crowdsourcing, with today’s angry mobs trading stockades and scarlet As for social media and its inherent anonymity.

So You’ve Been Publicly Shamed is Ronson's tour through a not-necessarily-brave new world where faceless commenters wield the power to destroy lives and careers, where the punishments often outweigh the crimes, and where there is no self-control and (ironically) no consequences. On one hand, part of what makes this book (again, ironically) so fun to read is a certain schadenfreude; it’s fun to read about others' misfortunes, especially if we think they "had it coming." Jonah Lehrer, whose admitted plagiarism and falsifications probably earned him his fall, stalks these pages. But so does Justine Sacco, whose ill-conceived tweet probably didn’t merit hers; as it turns out, the internet doesn’t always differentiate the misdemeanors from the felonies. But the best reason to read this is Ronson's style, which is funny and brisk, yet informative and never condescending. So You’ve Been Publicly Shamed is not a scholarly book, nor is it a workbook about navigating ignominy. It's an entertaining investigation into a growing--and often disturbing--demimonde of uncharitable impulses run amok. --Jon Foro

Review

“Gutsy and smart. Without losing any of the clever agility that makes his books so winning, he has taken on truly consequential material and risen to the challenge….fascinating…shocking…Mr. Ronson’s gift for detail-picking is, as ever, a treat.” –The New York Times

“A sharp-eyed and often hilarious book…Jon Ronson has written a fresh, big-hearted take on an important and timely topic. He has nothing to be ashamed of.” –NPR.org
 
“A diligent investigator and a wry, funny writer, Ronson manages to be at once academic and entertaining.” –
The Boston Globe

“This is a wonderful book.” –Jon Stewart 
 
“This book really needed to be written.” –Salon.com

“Required reading for the internet age.”
– Entertainment Weekly

“With an introspective and often funny lens, [Ronson] tracks down those whose blunders have exploded in the public eye…
So You've Been Publicly Shamed is an insightful, well-researched, and important text about how we react to others' poor decisions.” –The Huffington Post
 
“Personable and empathetic, Ronson is an entertaining guide to the odd corners of the shame-o-sphere.” –
The Minneapolis Star Tribune

“It’s sharply observed, amusingly told, and, while its conclusions may stop just short of profound, the true pleasure of the book lies in arriving at those conclusions.”
 –The Onion

“Like all of Ronson’s books, this one is hard to put down, but you will absolutely do so at some point to Google yourself.” –TheMillions.com

“An irresistibly gossipy cocktail with a chaser of guilt.” –
Newsday
 
“With
So You’ve Been Publicly Shamed Ronson has written a timely, interesting and titillating read for any Internet drama junkie.” –PopMatters.com

“[A] simultaneously lightweight and necessary book.” –
Esquire

"A work of original, inspired journalism, it considers thecomplex dynamics between those who shame and those who are shamed, both of whom can become the focus ofsocial media’s grotesque, disproportionate judgments."  –
The Financial Times

"[So You've Been Publicly Shamed] is both entertaining and fair -- a balance we could use a lot more of, online and off."  –
Vulture

“Ronson is an entertaining and provocative writer, with a broad reach …[So You’ve Been Publicly Shamed] is a well-reported, entertainingly written account of an important subject.” –The Oregonian

"Ronson is a fun writer to read...fascinating." –
Fast Company

“I was mesmerized. And I was also disturbed.”
 Forbes

"[
So You've Been Publicly Shamed] promises to be the most relevant book of the year." –FlavorWire

"I was sickly fascinated by the book. I think it's Ronson's best book." –Mark Frauenfelder for BoingBoing

"With confidence, verve, and empathy, Ronson skillfully informs and engages the reader without excusing those caught up in the shame game. As he stresses, we are the ones wielding this incredible power over others' lives, often with no regard for the lasting consequences of our actions." –Starred
Booklist Review

"Clever and thought-provoking, this book has the potential to open an important dialogue about faux moral posturing online and its potentially disastrous consequences." –
Publishers Weekly

“Relentlessly entertaining and thought-provoking.”
 The Guardian

 “Certainly, no reader could finish it without feeling a need to be gentler online, to defer judgment, not to press the retweet button, to resist that primal impulse to stoke the fires of shame.”
The Times
 
“Excruciating, un-put-downable…
So You've Been Publicly Shamed is a gripping read, packed with humor and compassion and Ronson's characteristic linguistic juggling of the poignant and the absurd.” –Chapter16.org
 
“A powerful and rewarding read, a book utterly of the moment.”—
The Hamilton Spectator

“Ronson is a lovely, fluid writer, and he has a keen eye for painful, telling details.” —
The Bloomberg View

“Fascinating and trenchant.” –The Denver Post
 
“[Ronson] is one of our most important modern day thinkers…[So You’ve Been Publicly Shamed] is one of the most therapeutic books imaginable.” – US News & Word Report

“Personable and empathetic, Ronson is an entertaining guide to the odd corners of the shame-o-sphere.” –The Houston Chronicle
 
“[A] satirical Malcolm Gladwell… an accessible, fun read.” – Everyday Ebook

"We love Jon Ronson. He’s thoughtful and very funny. [
So You’ve Been Publicly Shamed] is a great book about the way the internet can gang up on people and shame them, when they deserve it, when they don’t deserve it and it’s great."  – Judd Apatow

"Jon Ronson is unreal.
So You’ve Been Publicly Shamed –everyone should read that book. He’s one of my favorite human beings." – Bill Hader 

"[A] brilliant, thought-provoking book – a fascinating examination of citizen justice, which has enjoyed a great renaissance since the advent of the internet." – 
Tatler 

 
"A terrifying and keen insight into a new form of misguided mass hysteria." Jesse Eisenberg
 
"A fascinating exploration of modern media and public shaming… It's a great conversation starter. Is Twitter the new Salem Witch trials?"Reese Witherspoon
 

Product details

  • Publisher ‏ : ‎ Riverhead Books; F First Edition (March 31, 2015)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 304 pages
  • ISBN-10 ‏ : ‎ 1594487138
  • ISBN-13 ‏ : ‎ 978-1594487132
  • Item Weight ‏ : ‎ 15.2 ounces
  • Dimensions ‏ : ‎ 5.75 x 1 x 8.5 inches
  • Customer Reviews:
    4.4 4.4 out of 5 stars 9,549 ratings

About the author

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Jon Ronson
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Jon Ronson is an award-winning writer and documentary maker. He is the author of many bestselling books, including Frank: The True Story that Inspired the Movie, Lost at Sea: The Jon Ronson Mysteries, The Psychopath Test, The Men Who Stare at Goats and Them: Adventures with Extremists. His first fictional screenplay, Frank, co-written with Peter Straughan, starred Michael Fassbender. He lives in London and New York City.

Customer reviews

4.4 out of 5 stars
4.4 out of 5
9,549 global ratings
Important topic, entertaining delivery, but ultimatley lacks substance—a missed opportunity
4 Stars
Important topic, entertaining delivery, but ultimatley lacks substance—a missed opportunity
The author has chosen their topic well—an exploration of modern-day shame—and the book starts very strongly. A Twitter bot hijacks the author’s online personality, “I was at war with a robot version of myself.” The many stories throughout are entertaining and varied with Ronson’s writing style accessible and breezy.Yet by the end, I’m left with an overall feeling of disappointment. The narrative jumps from one thread to another leaving more questions than answers. I feel entertained but not that much more well-informed about the topic than I did before reading.Side note: I’d love to know how much business online reputation management firms Metal Rabbit and reputation.com got from being featured in this book.
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Top reviews from the United States

Reviewed in the United States on June 7, 2015
Author Jon Ronson learned his first lesson about public shaming when his identity was stolen on Twitter. His new book, So You’ve Been Publicly Shamed, begins with the story of how some young researchers had forged his identity on Twitter into what they called an “infomorph” or spam bot as an experiment. He found himself “at war with a robot version of myself.”

Ronson eventually won his case in a long convoluted process that included a face-to-face meeting with the twisted academicians who claimed that the internet was not, in fact, the real world. Ronson had reluctantly made a video of the meeting and decided his only recourse was to upload it to YouTube. Commenters began crucifying the three identity thieves—some mercilessly—and eventually the academics took down the fake Twitter account.

Ronson’s book goes on to explore the concept of public shaming and what it does to its victims in a series of well publicized citizen uprisings that begin in social media. It’s all about the swarm.

There was the LA Fitness establishment that refused to cancel the membership of a couple who couldn’t afford to pay their membership after some financial setbacks. Chalk up one for the swarm on social media and a reputation hit for LA Fitness. The trouble with these social media stings is that they do not go away. Every time someone Googles “LA Fitness” the story rears its ugly head. The book is loaded with excellent case studies: journalist and author Jonah Lehrer (faked Bob Dylan quotes in a book), Justine Sacco (infamous PR pro who joked on Twitter she couldn’t get AIDS in Africa because she was white), Lindsey Stone (posted a mocking picture at the Tomb Of The Unknown Soldier) and others.

“They were being brought down by people who used to be powerless—bloggers, anyone with a social media account. And the weapon that was felling them was a new one: online shaming. The silenced were getting a voice. It was like the democratization of justice,” Ronson wrote.

The book is fascinating because Ronson interviewed all these victims and told the story about how they lost their personal lives (and even jobs) due to a social media indiscretion from their perspective.

Ronson also writes in depth about Michael Fertik and reputation.com. He convinced Fertik to take on the case of Lindsey Stone so he could follow the reputation recovery process through and chronicle the results. What was interesting was that, in the end, Stone gets a version of her life back but she had to become a different person to do so. I will admit I had my misgivings about Fertik’s work, but after reading the book I have developed a professional respect for his company. Unlike others in his sector, he has morals of sorts. The power of reputation as a business asset has long been researched by such organizations as The Reputation Institute, and the need to cultivate a good reputation is now a part of everyday business operations for savvy brands. Some of this cultivation resides in responsible social media behavior.

There are an abundance of angles and case studies in this book. It is definitely worth a read for any professional in PR, crisis, or media relations. I also think it is a good read—period. We can all see ourselves a little in this book—our quickness to jump on the bandwagon when someone like Justine Sacco screws up and what happens when unscrupulous writers like Gawker’s Sam Biddle rally the troops to ruin somebody’s life in the name of being a watchdog. He compared his feat of helping to bring down Sacco to the civil rights impact of Rosa Parks. To me, that just cheapens what Rosa Parks accomplished. But, it is Gawker after all.

Ronson says of Sacco's demise: “If punching Justine Sacco was ever punching up—and it didn’t seem so to me given that she was an unknown PR woman with 170 Twitter followers—the punching only intensified as she plummeted to the ground.” Ronson does portray Sacco as a pathetic character in the end—someone whose life will never be the same because of her social media screw-up.

But he also takes a look at her social media history and how her habit of sardonic tweets had her walking close to the line before she got publicly crucified. He credits social media and people like Biddle (with large Twitter followings) with creating a feeding frenzy that is fueled by the anonymity and distance created by social media.

Ronson wrote about the evolution of public shaming on social media: “In the early days, we watched celebrities for transgressions. After a while, it wasn’t just transgressions we were keenly watchful for. It was misspeakings. Fury at the terribleness of other people had started to consume us a lot. And the rage that swirled around seemed increasingly in disproportion to whatever stupid things some celebrity had said. It felt different to satire or journalism or criticism. It felt like punishment.”

Ronson writes at length about the disproportionate consequences of internet shaming. “Shamings on the internet are not just. They don’t follow the rules of society that you have basic rights as the accused. You have your day in court. You don’t have any rights when you’re accused on the Internet. And the consequences are worse. It’s worldwide forever.”

Maybe the most interesting piece of the book was a chapter on the subculture of kids that hang out on an app called 4chan to organize bullying campaigns. 4chan is mostly an unmoderated bulletin board with everything from bullying to porn to requests for help with cyber-attacks. One 4chan user described her typical cohorts: “a lot of them are bored, under stimulated, over-persecuted, powerless kids. They know they can’t be anything they want, so they went to the Internet. On the Internet we have power in situations where we would otherwise be powerless.”

The scariest characteristic involved in most of Ronson’s stories? People who did not know how to or had no inclination to use their privacy settings on social media. This book is a huge case for social media responsibility education at every age level—from middle school to the corporate world.

Perhaps the most disturbing chapter of the book was the explanation of how trial lawyers are taught to shame witnesses to win their cases. In the book, Ronson followed a group of expert witnesses through a workshop on shame avoidance. It doesn’t do a lot to bolster your faith in the judicial system.

In the end, Ronson has given us an appalling but realistic look at the culture of public shaming and a road map, with signs, to help us navigate. Highly recommend.
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Reviewed in the United States on March 26, 2024
Had to read it for a class and I’m not a big reader. I found the book to be very enlightening while entertaining. It really does make you think twice before pressing enter/send/post/done. Just buy it!
Reviewed in the United States on April 2, 2015
Jon Ronson really knows how to write. I read a lot of books, and his are some of the most readable, enthralling books that I have come across. His newest effort is no different, though it is more chilling then his other work.

I read this in less than 24 hours, really couldn't put it down. It's a book about shame, and how public shaming is being revived in our social media culture. Here is some of what I liked:

* Jonah Lehrer. As a vine reviewer, I received an early copy of Imagine and left a review on Amazon. Still the second highest 'positive' review, used to be the highest. After it fell apart for him, I thought about taking it down or changing it, but haven't done anything with it. Lehrer does not come across as sympathetic in this book, but isn't much of a villain either. I do feel sorry for him, and he wrote a remarkably good book that will be dismissed because of the method he used to embellish quotes and deceive the public. I think this is a complicated issue, and Ronson exposes it rather than resolving it. Worth the read by itself.

* At one point, Ronson points out how our culture has chosen reasons to shame differently then our ancestors. Really interesting look at what the masses take as important.

* Great thoughts and insight into the famous college student / prisoner / guard social experiment.

* This book is frightening, in just the right way. You won't be able to put it down, and it will likely change you in more ways then one.

For me, I am even more convinced after reading this book that social media is a two-edged sword and using it wrongly ruins lives forever. I am also somewhat 'ashamed' of prurient curiosity that I have had with some of the victims of this book. I haven't joined in the shaming via social media, but I have also dispassionately observed it and not really thought about the consequences. This book will help point out that bad jokes, stupid pictures, and minor academic deceptions are not worth ruining people's lives forever. In some ways, there is no second chance anymore so how you respond the first time is all that matters. Highly recommended.
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Reviewed in the United States on March 1, 2023
This book is well written, with each anecdote well worded and carefully chosen to move the narrative forward. From a purely literary perspective it was an enjoyable read.

The message is extremely liberal, condoning sexually deviant acts such as homosexuality, sado-masochism, marital infidelity, pornography production, and prostitution. He doesn’t even shy away from bestiality. I do not like these things, and their strong presence and positive portrayal in this book, makes me wonder about the author’s personal agendas.

Most of the anecdotes are from the author’s personal experience and interview notes so they cannot be easily disputed. He could easily twist or turn the quotes of his interviewees to match his overarching narrative, perhaps deviating them from their original feeling. However there is no way to know.

I was hoping for some sort of conclusion at the end about the origin or nature of social shaming. I couldn’t find one, and was a bit disappointed.
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Top reviews from other countries

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Hans
5.0 out of 5 stars A must have
Reviewed in Germany on April 9, 2024
Absolutely brilliant.
Keyzer Soze
5.0 out of 5 stars Imperdible para los tiempos que vivimos
Reviewed in Mexico on May 11, 2020
Si eres usuario de redes sociales, aunque sea un usuario poco frecuente, debes de leer este libro.
Utilizando ejemplos de la vida real y entrevistas con los protagonistas (¿sobrevivientes?) de éstas, 'So You've Been Publicly Shamed' describe cómo a través de una red social podemos ser juez y verdugo desde la comodidad de nuestro hogar, lugar de trabajo o smartphone, sin tener todas las visibilidad de la situación. También explica las consecuencias que pueden tener nuestros Likes, Comentarios o Shares. El caso de Justine Sacco -googlenlo si no lo conocen- es quizá el más ilustrativo.
Prahalad Rajkumar
5.0 out of 5 stars Exposes an important problem In the Social Media age
Reviewed in India on July 15, 2020
Today, it is very easy to reach the entire world via social media. Which means, it is all too easy to publicly shame someone. Jon Ronson exposes and highlights this problem, and how this affects people’s lives. A must read; it is everyone’s responsibility to make the world a nicer and gentler place.
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Scriptwriter
5.0 out of 5 stars Brilliantly written and fascinating
Reviewed in the United Kingdom on June 30, 2020
In this book, So You’ve Been Publicly Shamed, author Jon Ronson looks at the concept of public shaming. This was prompted by his experience using the social media platform, Twitter, where he had witnessed and in some cases, participated in, the public humiliation of people who had (or who were perceived to have), for one reason or another, exceeded societal boundaries. These perceived and real transgressions include a professional journalist who had plagiarised and invented material for his books, as well as regular citizens who had made a clumsy joke. In these and many other cases, these people have lost their jobs and suffered very real financial and emotional impacts.

Ronson has written some great books in the past, where he investigates areas of life that fall outside the scope of “traditional” journalism. …Shamed explores how the concept of public shaming is nothing new, from the public stocks and flogging of centuries ago, through to contemporary judges sentencing criminals to wearing sandwich boards publicising their crime and warning others not to do the same. Ronson uses the tools of a traditional journalist: good research and first-hand interviews, with the techniques of a great novelist: a real eye for characters and events, a good ear for that catchy turn of phrase.

..Shamed takes the story in places where I had not imagined and it was all the better for that. It starts on Twitter but Ronson also takes us in to prisons to meet “shamed” offenders, as well as prison reformers; unconventional therapy groups that use no-holds barred emotional honesty (resulting in some angry exchanges); revisiting the infamous Stanford University prison experiment of the 1970s, looking at new evidence which might cast the standard interpretations in a new light; online reputation management companies; calculating the financial benefits of shaming to social media companies – and many other fascinating people and events that have skirted by conventional social history.

So You’ve Been Publicly Shamed is an excellent read, full of interesting and often little-known history, all brought wonderfully to life by a skilled writer. I enjoy Twitter a lot (except for those days when my feed is full of relentless doom and gloom), so this book held an obvious appeal but it’s range is broader than that (even though there are an estimated 330 million active monthly users of Twitter worldwide). …Shamed looks with honesty and humour at whether Western society is broadening or narrowing what is publicly acceptable and is it giving a voice to the voiceless – and what is being done with that power. It could have done with an index but that small note aside, this is highly recommended.
marcio reader
5.0 out of 5 stars A sign of our times
Reviewed in Brazil on March 9, 2016
In depth analysis of how social media interactions affect our behavior. It makes conscious of what we post on fb
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