Social Media and Crisis Communication 1st Edition

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ISBN-13: 978-1138812000
ISBN-10: 1138812005
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Editorial Reviews

About the Author

Lucinda Austin is an assistant professor at the University of North Carolina at Chapel Hill, where she researches social media, health and crisis communication, and publics’ perspectives in CSR and relationship-building. Austin has published in journals including Communication Research, the Journal of Applied Communication Research, Health Communication, the Journal of Public Relations Research, and PR Review. She has been awarded AEJMC's Promising Professors and SuPRstar Awards, Arthur Page Center's Legacy Educator and Scholar Awards, and NCA's PRIDE Award.

Yan Jin is an associate professor at the University of Georgia. Her research focuses on crisis communication, social media, and the role of emotions in strategic conflict management. She has authored over 50 journal articles and 20 book chapters. She has presented over 100 research papers and received 14 top paper awards at national and international research conferences. Jin has been awarded AEJMC’s Krieghbaum Under-40 Award and is a member of the Arthur W. Page Society.



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Product details

  • Publisher ‏ : ‎ Routledge; 1st edition (June 20, 2017)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 482 pages
  • ISBN-10 ‏ : ‎ 1138812005
  • ISBN-13 ‏ : ‎ 978-1138812000
  • Item Weight ‏ : ‎ 1.45 pounds
  • Dimensions ‏ : ‎ 6 x 1.09 x 9 inches
  • Customer Reviews:
    5.0 out of 5 stars 1 rating

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