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Social Media for Project Managers Paperback – September 1, 2010
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Top Customer Reviews
Don't let the title of this book mislead you. The scope is not limited to apps like Facebook or LinkedIn that come to mind when you hear the term "Social Media." She covers a wide range of tools such as wikis, blogs, pod and vodcasts, and micro-blogging with a focus on their practical applications as project management tools.
Most failed projects have their root cause in a "failure to communicate." Back when Al Gore first invented the internet, it was primarily a one-way "bulletin board" type conversation that still had value in providing a single point of reference for project communications. But the Web 2.0 tools described in this book have provided an explosive opportunity for collaboration at all levels in a project team. In modern teams where members can easily be spread out over several time zones or even continents, web based tools are even more valuable.
Elizabeth reviews how different social media options can be used as project management tools and how to overcome user resistance. She also shows the value in the tools. One of her sources is quoted as saying that wiki's are, "...about 10% of the cost of [sharing knowledge between training and office staff as compared to] doing it other ways." As a Program Manager in a Fortune 50 company, I've found that wikis are a great way of developing requirements, managing changes, and communicating project status. The collaborative nature of wikis is far superior to the usual method of routing documents via email.Read more ›
What I especially like about the book is how the content is presented in a very concise and conversational style. And how Elizabeth shares her expertise in an interactive format that provokes readers to think about what would work best on their specific projects.
Elizabeth also makes effective use of several experts from PM (Bas de Baar, Cornelius Fichtner, Josh Nankivel) plus managers and technologists from many industries. In sidebars sprinkled throughout the book, Harrin presents interviews/ case studies, sharing valuable features about the specific vendor tools used, and key lessons learned each subject took away from his or her implementation. For example, "Again, de Baar stresses, this is not about deploying technology... It's about you, enabling your team to work as if they are in the same room. Social media is about human interaction." (pages 62/63).
Personal favorite chapter: "Making It Work" (Chapter 6), a very hands-on chapter offering many secrets of social media success, including important sections on which project you should select as your trial project, ways of making it fun for your stakeholders, and methods of measuring the success of your implementation.
I was totally agree with most of the approaches in the book, the importance of focusing on the usage of collaboration tools as should be used, and not only as static communication tools, the goals of customer outreach and successful project delivery and the management concerns about the risks of adopting social media tools.
But I was expecting more on the definition on the success criteria to measure the performance of the project, and more ideas to sell the idea to the management to implement some of these tools in a project or in the PMO and won't see it as is going to be virtualized.
It's an easy to read book, with basic definitions that anyone in should know these days. Definitely a good starting point if you're going to implement any collaborative tool in a project.
Most Recent Customer Reviews
Interesting book. Easy to read for any people with no background in social media or project management. It's a very understandable aproximation to both sciences.Published on August 10, 2014 by Dsornoza
It is not a case of why?
Social media tools are here for the long haul according to this writer, and there seems to be no end in sight to the proliferation of tools out... Read more