Top critical review
175 people found this helpful
Great Build - Great Feel - Crappy Extras!
on March 22, 2013
What sold me was the build quality and the solid, smooth feel when using it. I went to Sears to do some testing, so I jumped from one machine to the other. This unit was by far the best is the sub $2,000 range. I ended up ordering it from SOLE's website. I recieved the unit in a couple of days. It took about 3-1/2 hrs to unbox and set the unit up (by myself). My complaints (and why I did't give it a 5 star rating) is:
1. The hardware (bolts, washers, etc.) are not the best quality. They skimped on the washers and have you only putting washers on one side in most places. This leads to ugly looking scratched paint when bolt turns. Washers bend and cause metal (frame) under them start to cave in when tightening. Metric size hex heads and (possibly undersized - cheap from China?) causes wrenches to slip off (rounding bolt/nut heads).
2. They really didn't provide the best option to set your iPod/MP3 player, etc. Blocks view of LCD (stupid!).
3. Speakers are an insult!!! They should have just left them out. Just plain crap!!! Have I made my point on this? I had to order a soundbar speaker to hang (somehow) in front of the elliptical.
4. With today's technology and apps that people put on their devices, they should have accommodated these programs into the electronics. Also, it would be nice to upload your workout to your computer (wirelessly) and track your progress. Nordictrack has this on their elliptical in this price range. I almost bought theirs just for that reason.
I hope this helps. It's time to workout now!
I'm lowering my review from a 4 star to a 3 star rating after one month of use.
There seems to be some problems that have haunted these units from earlier models and SOLE has not fixed them.
Clicking and sloppy movement in the arms from bad or under/over sized bearings.
Noise coming from the foot pedals from washers rubbing against something and not lubricated properly (repair guy just told me this is a common problem).
I'm waiting for the repair guy to make a second trip to my house to make more repairs.