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Solving Product: Reveal Gaps, Ignite Growth, and Accelerate Any Tech Product with Customer Research (Lean B2B) Paperback – August 8, 2020

4.9 out of 5 stars 28 ratings

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Editorial Reviews

From the Back Cover

"Everyone knows that research is a requirement for improving growth processes, but very few people know which particular research practices are right for their current goals. This book collects the world's brightest ideas on this topic, and organizes them in a way that makes it easy for anyone—regardless of company size—to know exactly which techniques will achieve outsized returns." - Samuel Hulick, Founder, UserOnboard
 
"With Solving Product, Étienne Garbugli has written a practical and motivating primer on how to drive growth by leveraging the greatest resource at your disposal: Your customers. Étienne's framework is incredibly valuable both for new founders looking to cultivate traction—as well as mature companies who need to launch new product lines and expand their services." - Sam Shepler, Founder & CEO, Testimonial Hero
 
"Solving Product demonstrates how user-centered design and research are intrinsically connected to the acceleration of your business. The book provides a practical guide to leverage customer-focused strategies, frameworks and tactics that will help you fuel your growth and move to the next stage." - Nicolas Cossette, Head of Growth & Operations, Matador.ai
 
"No matter where you are in the product growth cycle—in the early stages of sparking and shaping a new idea, fanning the flames of growth, or seeking strategies to stem complacency and loss of market share—Solving Product will meet you where you are and lead you out of the darkness. Each section and chapter is packed with immediately actionable tips and tactics. I highly recommend keeping it within reach at all times." - Amanda Robinson, Product Manager, Salesfloor

About the Author

Étienne Garbugli works at the intersection of Tech, Product Design and Marketing.
 
He's a three-time startup founder (Highlights, Flagback and HireVoice), a five-time entrepreneur, and a UX research expert.
 
In 2014, he published the book Lean B2B: Build Products Businesses Want. The Lean B2B methodology helps thousands of entrepreneurs and innovators around the world build successful businesses.

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Product details

  • Publisher ‏ : ‎ Étienne Garbugli (August 8, 2020)
  • Language ‏ : ‎ English
  • Paperback ‏ : ‎ 518 pages
  • ISBN-10 ‏ : ‎ 1777160421
  • ISBN-13 ‏ : ‎ 978-1777160425
  • Item Weight ‏ : ‎ 1.8 pounds
  • Dimensions ‏ : ‎ 6 x 1.17 x 9 inches
  • Customer Reviews:
    4.9 out of 5 stars 28 ratings

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Customer reviews

4.9 out of 5 stars
4.9 out of 5
28 global ratings
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4 star
9%
3 star 0% (0%) 0%
2 star 0% (0%) 0%
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Top reviews from the United States

Reviewed in the United States on February 1, 2021
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Reviewed in the United States on November 5, 2020
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Reviewed in the United States on August 27, 2020
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Reviewed in the United States on September 4, 2020
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5.0 out of 5 stars talk with customers & unlock product growth
By sshepler on September 4, 2020
This book is a great resource that provides an easy to follow framework for doing a better job of what we as product leaders and exec's know we need to be doing—leveraging customer insights to improve our products and drive growth. It's easy in theory, but sometimes we need a little guidance, insight, and frankly—motivation. And this book provides all three in spades.

While it's written for B2B software leaders, there is a ton of wisdom here for any B2B company, service providers included. The 20+ case studies provide real examples and I love how concrete they make things. I was fortunate enough to receive an advanced copy of this book and I highly recommend it for B2B SaaS product leaders especially, at all levels. Great insights here for early teams trying to find product market fit, mature businesses looking to start new lines of business, and everything in-between.
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Reviewed in the United States on October 20, 2021
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Reviewed in the United States on August 17, 2020
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Top reviews from other countries

L. Mandin
5.0 out of 5 stars An incredibly helpful resource
Reviewed in Canada on November 17, 2020
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4 people found this helpful
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Christian Charbonneau
4.0 out of 5 stars A benchmark of best practices in Customer Research
Reviewed in Canada on October 13, 2021
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