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Sonos One (Gen 2) - Voice Controlled Smart Speaker with Amazon Alexa Built-in - Black
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Brand | Sonos |
Color | Black |
Speaker Type | Multiroom wireless speaker |
Model Name | Sonos One (Gen 2) |
Control Method | Voice |
About this item
- Sonos One - The powerful smart speaker with voice control built-in
- Brilliant sound - Get rich, room-filling sound with Sonos One, and control it with your voice, the Sonos app, Apple AirPlay2, and more
- Voice control - Amazon Alexa is built right in so you can play music, check news, set alarms, get your questions answered, and more, completely hands free
- For every room - The compact design fits just about any space. Put it on your kitchen countertop, or tuck it away on your office bookshelf. It's humidity resistant so you can even put it in the bathroom
- Stereo sound with 2 - Pair 2 Sonos Ones together in the same room for stereo separation and more detailed sound. Use a pair as rear home theater surrounds with Arc or Beam
- Build your system - Connect wirelessly to other Sonos speakers to enjoy brilliant sound in any or every room
Consider this Amazon's Choice product that delivers quickly
Frequently bought together
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From the manufacturer




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Alexa built-in |
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Portable |
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Apple AirPlay 2 |
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Wall mountable |
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Alexa built-in |
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Apple AirPlay 2 |
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Customer Rating | 4.6 out of 5 stars (5707) | 4.8 out of 5 stars (4563) | 4.8 out of 5 stars (30337) | 4.1 out of 5 stars (123) | 4.4 out of 5 stars (2324) |
Price | $199.00$199.00 | $367.08$367.08 | $119.95$119.95 | $564.14$564.14 | $199.00$199.00 |
Shipping | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details | FREE Shipping. Details |
Sold By | TRENDY-TECH (We Record Serial Numbers) | Amazon Warehouse | Amazon.com | Amazon.com | Amazon.com |
Connectivity Technology | Bluetooth | Bluetooth, Wi-Fi | Bluetooth | Bluetooth | Wi-Fi, Bluetooth |
Item Dimensions | 4.72 x 4.72 x 6.34 inches | 9.44 x 6.29 x 4.96 inches | 7.1 x 2.7 x 2.9 inches | 5.7 x 9.7 x 8.9 inches | 4.02 x 5.59 x 6.34 inches |
Item Weight | 4.08 lbs | 6.61 lbs | 1.20 lbs | 5.64 lbs | 2.09 lbs |
Power Source | Corded Electric | AC & Battery | Battery-Powered | — | Corded Electric |
Product description
Sonos One is the powerful smart speaker with built-in voice control. Get rich, room-filling sound with Sonos one, and control it with voice, the Sonos app, Apple Airplay2, and more. Amazon Alexa is built right in so you can play music, check news, set alarms, get your questions answered, and more, completely hands free. The compact design fits just about any space. Put it on your kitchen countertop or tuck it away on your office bookshelf. It's humidity resistant so you can even put it in the bathroom. Pair two Sonos ones together in the same room for stereo separation and more detailed sound. Use a pair as rear home theater surrounds with Playbar, Playbase, or Beam. Connect wirelessly to other Sonos speakers to enjoy brilliant sound in any or every room.
Product information
Color:Black | Style:1 SpeakerProduct Dimensions | 4.72 x 4.72 x 6.34 inches |
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Item Weight | 4.08 pounds |
Manufacturer | Sonos |
ASIN | B07NJPXRBC |
Item model number | ONEG2US1BLK |
Batteries | 1 Lithium Polymer batteries required. |
Customer Reviews |
4.6 out of 5 stars |
Best Sellers Rank |
#84 in Portable Bluetooth Speakers
#1,217 in MP3 & MP4 Player Accessories |
Date First Available | February 8, 2019 |
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Customer reviews
Top reviews from the United States
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Below are the pros and cons that led me to decide for the Sonos system.
NOTE 1: a Sonos BRIDGE is NOT needed to use the PLAY:1 or ONE. See the INSTALLATION section of this review.
NOTE 2: the PLAY:1 is the same as the ONE without voice and touch integration. As such, the PLAY:1 is less expensive.
NOTE 3: the ONE (Gen 2) is virtually the same as the ONE (Gen 1) except for a faster processor and Bluetooth LE included. This makes it slightly more future proof.
PROS
- Hi-Fi. Speakers sound better than the multi-room, wired systems I looked at for less than $500.
- Resale Value. Wired speakers don't add much resale value to your house. So, why spend $1000s, only to leave the audio system behind when you sell the property or move? With wireless, I could take my expensive speakers with me to my new home.
- Freedom to move around.
With wireless, you are free to take the speakers anywhere you want throughout the whole house. For neighborhood block parties, I could even hook up the speakers to an extension cord out to the street, and stream music from my home. Or take it outside to your backyard. They are moisture-proof, but I wouldn't use them as permanent outdoor speakers unless you enclose them in protective casings.
NOTE on wireless: each SONOS component is its own wireless client and repeater. Sonos wireless is a private, wireless "mesh" system, separate from your home WiFi. What does that mean to you? It routes music through its own wireless, leaving your home WiFi untouched. There's an additional benefit for that, as I'll explain after the installation note below. Most of the Sonos components (PLAY:1 and ONE are NOT one of them) have 2 network ports. This means, you can plug in the component into the network jack, and use the 2nd one on the speaker to connect your laptop.
- Alexa integration: the speakers now support voice control, though it is a work-in-progress. Sonos updates the capabilities via software updates over time. Google Assistant support is scheduled to come in 2019, making the ONE a more desirable option than having a Google Home and Amazon Echo in the house. I do get frustrated far more often with Alexa not understanding me or my request. My whole family enjoys Google Assistant's better answers and ability to understand us. We can't wait for Sonos to bring the Google Assistant to the ONE. Note: we aren't fans of the Alexa on the Echo Dot either. Google Assistant is just that much better at recognizing commands and providing data. However, Alexa is a bit more advanced in the automation space. Pros and Cons, but that's for another review.
[Update 5/2019 Google Assistant integration: it finally arrived and wow, the voice recognition is SO MUCH better! Our whole family is actually happy. Note that Assistant is not yet as fully capable as on Android smartphones or Google Home, but it is sufficient for answering queries and controlling smart devices.]
INSTALLATION: First, the tech talk. You need 1 Sonos component to be plugged in to your home network (any of the PLAY speakers, Soundbar, Bridge, etc.) So, as an example, you must plug in either the BRIDGE or the ONE to your network with a network cable. This turns that component into a wireless access point (or as consumers tend to call it, a "Wifi router".) All other Sonos components will now be able to wirelessly talk to that plugged-in device. No other Sonos component has to be plugged in, as long as it's within wireless range of the plugged-in one. Should a component in your house be too far away (say, your garage) from the plugged-in one, you can connect it to your network via cable, if available, or set up a Sonos BRIDGE (or any other Sonos speaker) wirelessly somewhere between the plugged-in one and the Garage speaker. The BRIDGE or other speaker strengthens the wireless from the plugged-in one, and extends the range to the one in the Garage. Each Sonos component is both a wireless client, and a wireless access point/repeater. Each component talks to each other in a mesh network. Think of a spider net. Any part that is touched vibrates to the rest of the net.
Tech-talk aside, think about this: One person (Person 1) is at a corner of the house. When he shouts, the person in the garage (Person 2) can't hear Person 1. The only way Person 1 can talk to 2, is to pick up the phone (talking over a wired connection, or plugging a distant Sonos component to the wired network) or having Person 3 stand between them (having a Sonos component physically be between both speakers) and relaying the information back and forth (what WiFi mesh would do). So, with each Sonos component/speaker, the Sonos wireless range gets extended.
With the Sonos wireless mesh, you could humorously place a few speakers into each house in the neighborhood, and suddenly play the same music through each home. Try that with Bluetooth speakers. You wouldn't be able to.
WiFi mesh TIP: if you have an Android device, you can Google "Android devices on SonosNet", and you will see instructions on how to use your Sonos wireless network ("SonosNet") to connect your Android phone/tablet. This allows you to use your mobile device further away from your home WiFi. This has disadvantages and advantages out of the scope of this review. I decided not to use SonosNet for my tablets.
NOTE: a Sonos BRIDGE is NOT needed to use the ONE. Just plug in the ONE to the wired network (ie your router), and it will work just fine. You still control it with the Sonos App from your mobile device. Once the ONE is plugged in, you can add other Sonos components to the system. A BRIDGE is NOT needed for that either. It's only needed if you want to extend the Sonos wireless range to a farther part of your house or yard for $50 vs buying another PLAY speaker for $100+)
- Small size. The BRIDGE is about the same size as an Apple TV/Roku/WD TV Live. The ONE is about 2-3 of them stacked on top of each other. The ONE has a fairly hefty weight, a good sign of the good sound coming from its components.
- Ease of Pairing. To pair other Sonos components (or with the Sonos Controller App), simply hit the Play/Volume Up button on the speaker, and the same combination on the other speakers. If pairing with the BRIDGE, hit the pair button on that component.
- LED. The Bright LED can be configured to turn on/off via the Sonos app.
- Ease of music sync.
You can use the free Sonos app for your Android, iOS (iPhone/iPad/iPod), Windows Phone, Mac/Windows laptop/tablet (sadly, no Windows Store app yet) to control how the speakers play: you can easily choose which speakers to pair/unpair into groups. Grouping the speakers allows you to play the same music on those speakers. You can have up to 32 separate groups. You can also individually control each speaker from the app. Each group's volume is controlled by the Sonos app. So, if Speaker 1 is set to 50% volume, and Speaker 2 is set to 25%, lowering the volume by 5% will lower Speaker 1 to 45%, and 2 to 20%.
Once music is playing, you can leave the house, and it will continue to play -- as long as the music source is not coming from that mobile device (meaning: if you're playing MP3s from your phone, and your phone leaves, it will stop playing. But if you started Pandora from your phone, or you told the speaker to play music off one of your network shares, it will continue playing since the source is coming from a device that's still at home.)
PARTIES: one cool feature is that once you download the Sonos Controller app and pair it to one of the Sonos speakers (which authorizes the app/phone to talk to your Sonos system -- this prevents unauthorized people outside your home from controlling your speakers), each device can control the playlist. So, if you have guests coming over, and each guest downloads and authorizes the Sonos app to your system, each guest can now add/remove songs from the queue. Everybody can now be a DJ.
- Stereo pairing for ONE.
You can take two ONE speakers and set them up as Left & Right channels for stereo output. WARNING: you cannot pair ONE and the older PLAY:1 for stereo. You either have to use two PLAY:1 or two ONE.
- Expandability.
Sonos did a smart thing. They released the less expensive PLAY:1/ONE to wet your/my appetite. As you use the system, you will likely buy more Sonos components to expand your sound system, resulting in more revenue for the company. You can add any Sonos component to your system, and they will all work in harmony. You can set up a complete home theater system that way too. I know, sounds pricey. It is. But it still is cheaper than having your whole house wired with nice speakers.
- Alarm/Sleep timer.
You can set up each speaker (or Group of speakers) to play music at a specific time, day, and volume (Alarm) from a specific source for a specified amount of time. Or you can also set a Sleep timer to play music for a specific number of minutes to ease you into sleep. I love getting waken up by mellow music (ie. Norah Jones) in the morning, and when I leave the home, I don't have to worry about turning off the speakers. It'll automatically turn off after the 45 minutes I set up for the alarm.
- Sound. Sound quality is quite good. I will leave you with the reviews by others to read more about that. With the Sonos app, you can control Bass, Treble, and volume. I have the speakers play between 15% to 25% volume in each room -- they are plenty loud enough. Setting them to 100% can be heard through the whole house -- and the potential for your neighbors to complain. Even at low volume, the sound is very good. It's definitely better than most Bluetooth speakers. If you put the ONE in the corner of a room, the sound seems a bit more muffled due to the amplification of the Bass by the walls on both ends. You can fix this by adding more Treble, or by moving the speaker away from the corner.
- Design. The ONE and BRIDGE are beautiful devices. They don't look out-of-place in my home. I bought the White ones.
- Capacitive touch control: works very well.
CONS
I couldn't find many cons with the ONE. But here are some that have annoyed me.
- Lack of screw hole for mounting onto stands like the PLAY:1. The ONE replaced the PLAY:1's screw hole with the power button. As such, an entirely new stand needs to be purchased, and Sanus makes one that accommodates the ONE and Play:1.
- Cost. The Sonos system is expensive. Just look at the price of the other components. Holy moly. Still, if you were to wire your house with Bose speakers, the Sonos system is comparatively inexpensive. Again, I chose Sonos because wiring the house won't add much resale value. I like the idea of being able to take my Sonos with me to my new home.
- Sonos App Interface. The app is clunky and looks outdated. It took me a while to figure out where to go to do what (and I love gadgets/toys. I'm a technology tinkerer!). It's not very user friendly.
- Music sources. Not all apps can play to the Sonos speakers. You have to use the Sonos App, add the approved source to it, then you can play from that source. I wish you could re-route any audio from any device to the speakers. Pandora, network shares (NAS), iTunes, TuneIt Radio (built-in), iPod/iPad/iPhone, media files on your own Android/Windows device are all possible sources. At one point (if I remember correctly), my not-so-tech-savvy dad was able to beam his iPad's YouTube sound to the speakers without using the Sonos App. I didn't get a chance to verify how he did it, but I did see the ONE being available as a target on his iPad. Perhaps it was playing via the DLNA protocol. Either way, that was neat.
- Input source. I wish that the ONE had a Line-in/Aux port so that you can connect any music source to it for playback, such as your TV or existing home entertainment system. Yes, the Sonos CONNECT takes care of that, but look at the price of that component! Even then, the CONNECT doesn't support SPDIF/Optical input.
Weren't it for the Amazon/Target promotions on Black Friday, I would have been EXTREMELY hesitant to buy these expensive speakers. I bought two ONE during the promotion. With that said, overall, I'm quite pleased with the purchase. It came out cheaper than wiring the house, and I get to control my music from any of the mobile devices. That's neat. Lower the prices of your other components, Sonos! I hope for increased competition in the market to drive the prices down -- as of today, I'm not aware of any good, alternate, wireless HiFi solution.
If you found this review helpful, please hit the "Yes/Helpful" button below to encourage me to write more. Thank you!
Update: after three days? All of the speakers are out of connection and don’t work with Alexa or playing audio in general. I think there is a bug they need to fix where the device doesn’t connect to WiFi properly. I’m no tech wizard but I like to think I know mostly everything when it comes to easy-to-use devices and setups. I trouble shooted as best I could with customer service. Still no bueno.
The connection gets worse each day. I never had any problem with a device staying connected to my network so I’m not sure If I got a defective one but I’m about 2 days from returning this. The sonos app is terrible. I wrote to them for help which is my last try before returning. This speaker won’t stay connected and then the process to get it reconnected only works if I unplug it and connect it directly to the router. If you are planning on keeping it right next to your router maybe it would be tolerable to constantly go through this?
Alexa is slower to respond on this device as well.

By Radi0head on March 12, 2019
The connection gets worse each day. I never had any problem with a device staying connected to my network so I’m not sure If I got a defective one but I’m about 2 days from returning this. The sonos app is terrible. I wrote to them for help which is my last try before returning. This speaker won’t stay connected and then the process to get it reconnected only works if I unplug it and connect it directly to the router. If you are planning on keeping it right next to your router maybe it would be tolerable to constantly go through this?
Alexa is slower to respond on this device as well.




I’ve loved this speaker since I purchased it. I haven’t experienced connection issues like others.
My experience has improved ten fold with Google Assistant. Alexa sometimes needed a reboot after voice went offline. Not once with GA. I have both Alexa and GA powering my setup. Best of both worlds.
I can't compare this to the 1st generation Sonos One, but I know it now has BLE and a faster processor. The sound is clear. I also have multiple Play One speakers... Not a big difference in sound.
My purpose in buying was the ability to use AirPlay. Playing music from a wider collection. Not locked into a specific app when playing from multiple libraries. Then the ability to group my nom AirPlay speakers.
The biggest plus for me... Not only can I group all my Sonos speakers. I can also play through my sound bar that is connected to my Apple TV 4k. This has given me the ability to play the same music throughout the entire house. Extremely easy to setup. I haven't experienced any dropouts. Strong signal from all access points.
I love Sonos for producing quality speakers. Easy to setup and use. For a blind individual like myself, this is appreciated. I love tech, and gadgets.... It's refreshing when a manufacturer produces a product that does what it says it will.
I can definitely recommend this product.
Top reviews from other countries

I had decided on Sonos for a few reasons.
1) Sound quality - I had read a lot of articles about which wireless speakers had great sound quality, and most of the reviews pointed to Sonos (at least for the price point). I was still somewhat unsure if this was just hype or not. What changed it for me it when I want to a pub night for my kids' school. I was in the large party room in at a restaurant (around 2,000 st ft or so), and we were thinking that the bar had their music way too loud. Later that night, I found out it was not the in-house speakers, but the organizers brought a Sonos Play 5 speaker (just one of them), and that little beast cracked out loud, clear, bass-filled music in this large room with 40-50 people. That is when I said wow!
While the Sonos One speakers are smaller, they are still quite capable of pumping out a very loud, quality sound with good base. Just not as base-filled as the Play 5, but much cheaper. I am very satisfied with the sound.
2) Smart control - I did want a speaker with voice control. Sonos had been hyping that not only did it have built-in Alexa with the Sonos One, but they were about to add Google Home control as well (I have two Google Home devices, so I wanted a consistent experience).
Yet the promise of Google Home keeps getting pushed, and pushed, and pushed. WTF Sonos? Get on with it!
As I was almost about to buy a pair, I found out that a Gen 2 was out. It claimed that all functions were the same, but it had better specs. Knowing this could mean the Google Home upgrade path could be due to hardware specs, I decided to set my eyes on the Gen 2 speakers.
While I have only had them for 1 month (as of May 2019), I have to say this: Sonos, where the heck is Google Home support?
3) Easy to Use - this is where my frustration comes in. Most of the videos I saw said they are super easy to setup. And with the new Gen 2 Sonos One, the setup will be even easier as it was using BLE to simplify the process.
My experience could not be further from this.
--> I started the setup process (get Sonos app, turn on, etc). The beginning went well. The speaker got power, and I was able to get through the first few screens on the Sonos app for setup
--> However, once it came to connecting to my WiFi, it all went to heck
--> The speaker seemed not to connect
--> When it looked like it did, the app count not connect to it (and I verified speaker and iPhone connected to the same network)
--> I had to spend at least an hour trouble shooting, and some how it started working (sort of) and I was able to connect. And that was just speaker 1 or 2.
--> I had similar issues with speaker 2.
--> Note that all other devices in my house connected to the same router had no issues during this time. (Including Google Home, who was laughing at this time at me)
--> I also rebooted my wifi router and modem many times during the process
Setup went from excitement to telling my kids to not play with the boxes as I may be sending it back!!!
4) Reliability - one buys devices like these assuming a certain level of 99.99% reliability. However, once I got them working, and Alexa setup (that was hell #2), more issues cropped up.
The speakers kept losing connection to my WiFi (which was on the same floor, and for the 1st speaking in the same room 14 ft away). I would get the "I'm sorry buy Alexa is having issues right now" or whatever that message was.
Then I tried just steaming from my phone using AirPlay. It would connect, then randomly drop. Sometimes it would work for 2 minutes, sometimes for 20 minutes.
It was hugely frustrating.
BUT THEN, A TECHNICAL MIRACLE BY ODIN WAS THROWN UPON US.
After 3 days of hell, they started working. I had made no more changes in the past day or so. No WiFi resets. No modem reboots. No turning on and off the Sonos speakers. It just worked.
I don't know why. I don't know how. But now, I am happy with it's performance, but scarred from the first few days.
Would I get one again? Maybe. I hope it is a case that the Gen 2 are so new that perhaps a patch was downloaded to improve their issues.
If you are looking for standard reliability, a slightly lower price, and don't need the newest stuff, try the Gen 1 speaks.
https://amzn.to/2E8olys
Otherwise, buy these as great speakers but know they first few days will hurt.
If I did not have these issues, I'd say 4.5, maybe even 5 stars for how they work now.

For me, a person who paid to get premium Amazon Music to play on my new speakers, I'm left disappointed to only be able to stream music from my Plex server or local radio. If I could do it again, I would neither invested money into the pair of Sonos Ones upstairs, or the Beam/One/Woofer 5.1 I put in the Mancave
UPDATE: You'll receive countless emails from the company on products and asking for reviews; in my experience, attempting to leave a negative review just errors out which means you've wasted your time. Changing rating from 2 to 1
UPDATEUPDATE: Be prepared for even more emails from Sonos and having any negative reviews entered through their site will error out on you. Stay away from Sonos!

Por si lo anterior fuera poco, la aplicación de "Sonos" tiene errores graves, ya que cuando estás escuchando alguna "play list", se detiene en algunas pistas, se "brinca" en otras. Todo ello sin explicación alguna.
Leí las instrucciones una y otra vez para que ya no existieran los errores: reinicié el ruteador, reiniciar la aplicación, desconecté la bocina, etc. Los defectos continúan.
Harto de todos los defectos, decidí por lo más cuerdo, regresé la bocina a "Amazon".
"Sonos" es un gran mito por la publicidad. Mucho ruido, pocas nueces.
No se requiere ser un gran audiófilo para asegurarlo: todavía no hay tecnología que reemplace a una buena bocina alámbrica conectada a un buen amplificador.


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