Sony WH1000XM3 Noise Cancelling Headphones, Wireless Bluetooth Over the Ear Headset – Black
|Headphones Form Factor||Over Ear|
About this item
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- DIGITAL NOISE CANCELING: Industry leading ANC lends a personalized, virtually soundproof experience
- PHONE CALL: A built-in mic enables you to take hands-free calls.
- VOICE ASSISTANT: Alexa enabled for voice access to music, information and more. Activate with a simple touch
- QUICK ATTENTION MODE: Cover the right ear cup to turn down your music for instant, easy conversation
- PERSONAL NOISE CANCELLING: Adjusts ambient sound to your activity for the best noise cancellation
- TOUCH CONTROLS: Control music tracks and volume, activate your voice assistant and take phone calls
- LONG BATTERY LIFE: A single charge provides up to 30 hrs of playtime for reliable all day listening
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From the manufacturer
ONLY MUSIC. NOTHING ELSE.
Industry-leading noise canceling headphones with mic and Alexa voice control.
Extra-long battery life with quick charging
Up to 30 hours of battery life on a single charge keeps you listening instead of charging. Low on battery? No problem – 10 minutes of charge time gives you an amazing 5 hours of playback.
Sony Wireless Noise Canceling Headphones
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|Sold By||Amazon.com||Priority Sales Inc||Woot||Amazon.com||Amazon.com||COWIN|
|Headphones Form Factor||Over Ear||Over Ear||Over Ear||Over Ear||Over Ear||Over Ear|
|Item Dimensions||7.31 x 2.94 x 10.44 inches||7.26 x 3.03 x 9.93 inches||7.68 x 7.09 x 3.07 inches||3.20 x 6.70 x 7.10 inches||2.00 x 6.50 x 8.00 inches||6.54 x 3.62 x 7.13 inches|
|Item Weight||0.56 lbs||0.56 lbs||0.58 lbs||0.52 lbs||0.55 lbs||0.80 ounces|
|Special Features||Sony WH1000XM3 Wireless Industry Leading Noise Canceling Overhead Headphones (WH-1000XM3)||Noise-Canceling||Hi-Res Audio, Hybrid Active Noise Cancellation, BassUp Technology, Crystal-Clear Calls, Foldable, Noise Cancellation, Volume-Control||Bluetooth, Lithium-ion battery||Noise Cancellation, Microphone Feature, Water Resistant, Volume-Control||Noise Cancellation, Wireless, Built-in Microphones, Comfortable Over-ear, Hi-Fi stereo, Deep Bass, Lightweight, 30 Hours Playtime, Travel on the plane|
Sony industry-leading noise cancellation evolves to further immerse you in your music. The addition of Sony proprietary HD noise canceling processor Qn1 masterfully eliminates the noise around you. Listen all day with up to 30 hours of battery life. Quick charging gives five hours of playback with just a 10-minute charge. Cord Length: Headphone cable (approx. 3.94 ft, OFC strands, gold-plated stereo mini plug); Frequency Response: 4 Hz-40,000 Hz; NFC: Yes; Cord Type: Single-sided (detachable); Volume Sensor: Touch Sensor. Diaphragm - Aluminium-coated LCP.
This product contains a chemical known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65warnings.ca.gov
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Top reviews from the United States
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After charging for a couple of hours I paired them to my phone and went to my headphone test playlist on Spotify. My main complaint with the previous Sony model's sound was that they had very little soundstage (defined as perceived distance between your ears and the music) and little definition (defined as the clarity and separation of the various instruments in a piece of music). The M3 sounded better than the previous Sony’s and better than the Bose, but the highs appeared to be quite subdued and overwhelmed by the bass. This was disappointing.
But, Sony has a phone app that allows for EQ so I go download the app. Frustration. The app did not recognize the MK3. Patience. I figure that Sony has not updated the app yet. So I wait a day and see that the Sony app has automatically updated on my phone. I open and hurray! It is recognizing the MK3 now. Now I can play with EQ: -1 on 400 Hz. +1 on 1K. +2 on 2.5K. +3 on 6K. +4 on 16K and “Clear Bass” remains at 0. Play music and now were talking! I’m not going to say that these sound nearly as good as most of my wired headphones, but for everyday-on-the-go-beat-them-up-with-ANC these are exciting. They blow the Bose away. The Bowers and Wilkins PX which weigh about three times more than the Sony’s have decent BT sound when the ANC is off but the sound changes considerably and not for the better when you apply one of three ANC modes. They PX is OK for about an hour of no ANC listening while sitting at home, but after that my ears and the top of my head hurt.
The noise cancellation of the Sony is a generation ahead of Bose. There, I said it. Most reviewers crown the Bose as the best ANC you can get. Well, Sony has just showed Bose that they are the new big boy on the block. I did some A/B comparisons with both headphones and realized that the Sony not only cancels steady noise like jet engines or the sound of the air conditioning intake in my condo, but it does a great job of virtually eliminating all other sounds, including television voices and even other people, as my wife can attest to when she had to stand in front of me and wave her hands to get my attention because I could not hear her talking (so, if you want to block out your wife’s talking… LOL!). And this is without even messing with the settings in the app. Others reviewer here have not had the same experience, stating that it does not cancel voices. I frankly did not expect it to cancel voices, but I must say that the Sony comes as close as anything I have ever not heard.
So, if you want very comfortable headphones with the best sound and Active Noise Cancelling that you can expect with wireless Bluetooth in 2018 get these. They will not sound as good as wired closed back or open back headphones, but “you can’t always get what you want”, “nothing is perfect”, and “everybody is different”.
In addition to the Sony WH-1000XM3 during this review period I used:
Bose QC 35 II
Bowers & Wilkins PX
Bang and Olufsen H6 (wired)
Sennheiser HD650 (wired)
AKG 7KXX (wired)
Flac files on phone and desktop computer
UPDATE 2018-09-21: I did experience an issue with phone calls where people at the other end were hearing an echo of their voice. I tested the headphones with three different phones and the problem occurred with all three. So I replaced them through Amazon. I am glad to say that the new pair does not have the issue. After some tests with phone calls I will say that Sony still needs to do some work on the call quality at the other end of the call (the call sounds fine in the Sony itself). In this regard, the Bose QC 35 is better. I think the call quality is really with the sound processing that Sony has implemented and not the hardware. Hopefully this will be improved in future firmware upgrades. Another minor con that the Bose handles better is the support for multiple BT sources. But this is a minor annoyance and I only use the Sony's for my phone anyway, so I am not constantly switching sources. Small price to pay for better ANC and musical sound.
The headband is covered in leather and has more Patty. I have not heard of any cracking issues, and the headband feels slightly stronger to me. Also, the swivel pointst feel stronger as well.
UPDATE: After three months trying to get an answer, I'm told that the headphones are not supposed to work with laptops or desktops. Huh. That's funny. When I read their ad copy on this page, it didn't say WILL NOT WORK WITH DESKTOP OR LAPTOP COMPUTERS (It's still not there.) Also, you'd think the design would be a little more sleek if they were intended to only be used by people with phones. I can't imagine anyone running or biking with these on.
This is pathetic and unacceptable. I want to return these but more than 30 days passed beforeI found out that this was not a bug and not a feature. If this was an Apple product, there would be several class action lawsuits and stories all over the internet.
(also, what that rep said about bluetooth was utter b.s. It doesn't work that way.)
UPDATE UPDATE: I read on the Sony site that the company was replacing these headphones with ones that worked if you called support and gave them the serial number. So like a fool I called support. After several minutes, the person on the line came back and tried to lead me through rudimentary troubleshooting (which I've been doing since November [see above]) and then he went away and came back and said there must be something wrong with my laptop, and then when I pointed out that people have had this same problem on different laptops and desktops, he said, and I kid you not, that the headphones are NOT GUARANTEED TO WORK WITH THIRD PARTY PRODUCTS, and when I pointed out that wireless headphones are pretty useless if you can't connect them to a third party product, he said that Sony has NO RECORD OF EVER SEEING THIS PROBLEM. This particular support person also had the very annoying verbal tic of beginning each of his sentences with "actually," followed by something that wasn't true.
This product should not be for sale.
May 12, 2019 Update: Got tired of waiting for a fix. Bought new headphones. Cheated out of $350.
Top reviews from other countries
After having used the M3's in different environments near construction sites, public transit, malls and in the busy city, I can confidently say that the noise canceling is A LOT better on the M3's maybe even 4X better as Sony states.
After a few months of using the 1000XM3 its hard to recommend these. They sound fantastic. But if you're living in a place where its 0°C/32°F or below for almost half the year you may want to skip these, or wait until Sony finds a way to fix the phantom touch issues where your touch pad triggers play/pause, assistant, noise canceling, volume and quick attention at random, making these headphones very annoying to use.
Turn your headphones OFF and ON again — this simple act of rebooting resets certain parameters within the device and will solve any unpredictable product behavior.
Great sound - Instrument separation is top class, the bass is strong, high pitch is quite nice.
Fairly comfortable - All I can say is that this model is much better than XM2, it might not be the most comfortable as far as I can tell.
Amazing charge + playback time - Longest playback time in the industry + fastest charging speed! Just google it then you will see.
Ez to use playback control - One of the easiest to use playback control with the help of the help of a side touch panel.
Much improved call quality - Much better sound quality when compared to the last gen. Some people might hate the fact that the ANC does not work during the call and you can hear your own sound really really clearly during the call. However, this was done so that you won't talk EXTRA loud in the public because you cannot hear yourself that well; you can also feel fairly safe when you are talking and walking because you will become quite aware of your surrounding.
BEST! NOISE CANCELLING! - After comparing to QC35 II and other products, this XM3 cancels out the most amount of noise in all situation. Try it out for yourself to tell the difference.
Wonderful build quality - This time sony really tried really hard to build something that feels like a premium headphone. Everything about it feels high-end!
USB Type C - Finally supporting USB type c. Faster charge and I do not need to use an additional out-dated cable to charge it.
Bad Bluetooth connection - Cannot connect to more than 1 device at a time and it is SOOO slow to connect to it when you are switching from one device to another when you are comparing to QC35 II.
High pitch sounds/treble is often too sharp - Listing to female vocal at higher volume often sound like needles poking at your ear. You must learn how to use EQ to lower the frequency at around 5khz - 8khz range so the sound can be more balanced. This is less of a problem on something like QC35 II. Although listing to music at around 60% - 70% on your phone will sound perfectly fine.
Compare to QC35 II:
Better sound from a pure instrument playback perspective. Everything sounds a bit clearer than QC35 II. However, it seems like QC35 II has a better soundstage; everything feels a bit more lifelike. I would pick QC35 II for listening to anything that is similar to live performance while the XM3 is great for something like EDM/Hip-pop/Rap.
QC35 II is more comfortable still. The way that QC35 II is built gives a bit more space for the back of your ear. For anyone that has big ears, you will 100% fine QC35 to be more comfortable! If your ear is somewhat smaller, then your ear will never even touch the inner earcup.
QC35 also has much much quicker Bluetooth connection than XM3. XM3 takes like 5-6 seconds at least to connect to the phone.
XM3's mic is less sensitive than QC35 II. Voice is a bit far away from away when I asked my friends to give me feedback on the quality of phone call. QC35 II sounds really really clear but it picks up a bit more noise from the surrounding especially sounds in the mid frequency.
XM3's build quality feels a lot more solid whereas the QC35 feels like something that you won't mind throwing around since it feels like something that is cheaper. However, the material used for QC35 does allow it to be EXTREMELY Flexible! Hence, the really high degree of wearing comfort.
Buy XM3 if you listen to EDM a lot. Buy it if you have smaller size ear. Buy it if you have want long playback hr and fast charge speed. Buy it if you want THE BEST noise cancellation!
After 3 month of usage, I found out that the sharp high pitch issue (sound crack when playing extremely high pitch sound) only happens when ANC is on. The high frequency playback for this headphone is in fact quite amazing now that I found out how the problem can be resolved.
HOWEVER, all that is overshadowed (which is saying a lot) by the horrible microphone these things have. I make calls quite often with headphones on and every time I use the WH1000XM3's, I invariably get complaints from the person on the other line (which I've never had before using my QC 35 II's). The last person I called actually said the ambient noise was "murdering their ears". So, I'm quite disappointed that such a top-end set of headphones can't get such a basic thing right. I have headphones under $50 that perform far better for calls.
In short, unless the mic is fixed soon, I won't be keeping these. Which, I might add, is very annoying as I love literally everything else about these...
J'ai reçu mon casque aujourd'hui ! En moins de 12 heures de livraison. Incroyable.
J'ai toujours acheté des écouteurs cheap de 40-50$, mais cette fois je me suis dit .. Je me gâte (néophyte en musique)
Première impression .. la boite est belle , un bon feeling. Un peu à la apple.
Ouff l'odeur de plastique renfermé ..
Un câble USB-C trop petit de 4 pouces même pas.
Aucun Chargeur, donc .. soit charger dans votre ordinateur ou un bloc pour téléphone.
j'avais vraiment hâte d'essayer .. Batterie à 0% .. Attendre un 2h pour une première recharge complète.
Après le 2h .. j'installe les applications pour iphone .. Met à jour le Firmware .. attend encore 30 minutes..
Je me dis cela ne part pas bien .. on parle quand meme d'un casque de 500 et + avec les taxes.
Cela manque vraiment de finition client, j'aurais pas dit un mot pour un casque a 50$ mais a 500 .. Bapteme .. Un peu de rigueur.
La premiere fois que j'ai mis le casque j'ai senti une suction quand meme forte. C'est probablement la force du anti bruit. J'ai écouter environ 20 minutes et après 30 minutes j'ai encore mal au tympan. Je vais essayer de diminuer ça.
Je pensais que le casque serait moins chaud et plus léger en l'achetant. Fini le chialage .. place au bonne chose
Le son est vraiment écoeurant ! Wow vraiment là c'est de la bombe. Sérieusement, c'est quelque chose .. c'est vraiment une expérience de fou. Je vous reviens avec plus de détails dans les prochains jours quand je l'aurai vraiment utilisé quelques jours
I received my helmet today! In less than 12 hours delivery Amazing.
I always bought cheap headphones of 40-50 $, but this time I said to myself .. I spoil (neophyte to music)
First impression .. the box is beautiful, a good feeling. Like apple.
god the smell of plastic
A USB-C cable too small 4 inches not even.
No charger, so .. either charger in your computer or a block for phone.
I really could not wait to try .. Battery at 0% .. Wait for 2 hours for a first full recharge.
After the 2h .. I install the applications for iphone .. Updates the firmware .. attend another 30 minutes ..
I do not say that not well .. on anyway speaks of a helmet of 500 and + with taxes.
It really lacks finishing customer, I would not have said a word for a helmet at $ 50 but a 500 .. god .. A little rigor.
The first time I put the helmet I sent a strong suction anyway. This is probably the strength of anti noise. I listen for about 20 minutes and after 30 minutes I still have eardrum pain. I will try to reduce that.
I thought the helmet would be cooler and lighter first. No more crying .. place the right choice
The sound is really crazy! Wow really there is bomb. Seriously, it's something .. it's really a crazy experience. I'll come back with more details in the next few days when I'll have really used it a few days