Sony Xperia Z5 Compact Unlocked Phone - Black (U.S. Warranty)
|Voice / Text||2G Data||3G Data||4G LTE Data|
- 23MP Camera with the world’s fastest Autofocus*, highest low-light sensitivity, and highest dxo Score for video stabilization*
- Hi-Res audio delivers a fully immersive and spectacularly detailed audio experience
- Water and dust resistant design keeps you going even in a downpour
- Up to two days of battery life** on a single charge
- SIM Unlocked means no contracts or commitment to a Specific carrier
- Model E5803; compatible with Nano SIM Cards
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From the manufacturer
What is an unlocked phone?
An unlocked phone is a device that is not bound to any carrier or plan. It allows you to choose your phone first and your carrier second. Upon selecting a plan, simply insert the carrier's SIM card into the phone and you're ready to go. If you decide you want to change carriers down the road or want to take an international trip, it's as simple as replacing your existing SIM card with a new SIM and activating your new plan.
What are the benefits of an unlocked phone?
Freedom: Choose the carrier with the best service or price. If you find a better deal later, you have the ability to change to a different carrier.
Travel: Take your phone internationally and use the carrier of your choice. It's as easy as inserting an active SIM card.
Selection: Choose the phone with the features you want, whether or not your carrier sells it, and get more service options without a contract.
How do I set up my unlocked phone?
The first thing you’ll need is a SIM card for your desired carrier. When activated, the SIM card will let your phone connect to your carrier’s network. If you decide to upgrade to a newer unlocked phone in the future, you can easily remove the SIM card from your old phone and put it in your new phone—just make sure you get the right size of SIM card (nano, micro, or standard) for your phone. If you want to use your phone while traveling internationally, you can easily buy a SIM card for a carrier that operates where you’re traveling. As long as it’s activated, you can just swap SIM cards when you arrive at your destination.
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|Shipping||—||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||Available from these sellers||MAX Tech||Amazon.com||Beach Camera Same Day Shipping|
|Screen Size||4.6 in||5||5||6 in|
|Item Dimensions||0.35 x 5 x 2.6 in||0.34 x 2.7 x 5.6 in||0.33 x 3.1 x 6.5 in||0.33 x 3.1 x 6.5 in|
|Item Weight||4.8 ounces||4.48 ounces||5.76 ounces||7.04 ounces|
The Sony Xperia Z5 Compact is a smartphone that has all the features of the Z5 in a stylish Compact size. Featuring the world’s fastest autofocus*, the Megapixel camera lets you capture all of the Action as it happens, from snapping blink-of-an-eye shots of your friends to catching once-in-a-lifetime moments in stunning clarity. Hi-res audio means you hear every nuance of your favorite songs, and the water and dust resistant design keeps up with your Active lifestyle in rain or shine. All of this Plus a long-lasting, high-performance battery ensures you'll never miss a moment with the Sony Xperia Z5 Compact.
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Top customer reviews
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I think Sony did a great job with this phone. The camera is excellent, with my only gripe about it being that they should have spent more time optimizing it so that it launches more quickly. It still launches quickly, but it's just not quite as snappy as, say, a Galaxy S7 camera. Still quick to snap though. The dedicated camera button is also an EXCELLENT feature. Very useful for when you're trying to really get a good focus on a picture.
My second gripe is that, when you connect headphones or an aux cable to this device, this little thing pops up MULTIPLE times that says "Improve your headphone experience" in the notifications bar. This is no big deal to me, EXCEPT for the fact that it pauses whatever video/media you're trying to play! It does this about 5 times, and then it stops. I CAN'T disable this, I have looked around for hours in settings as well as on forums. It is a bug that Sony needs to fix, and I hate it!
The only other minor gripe is that the phone is just barely not as snappy as I would expect from a flagship spec'd phone such as this. What I mean by this is that sometimes apps just take a split second too long to switch between and it can be slightly annoying if I'm trying to go fast. This is a minor gripe, however, and not something that would make me reconsider my decision to purchase or recommend this phone.
Overall, I really like this phone and it is so nice to be able to use it one-handed. It actually makes my job much easier if I'm using my phone while running an experiment (i.e. looking at a protocol, running a quick calculation, etc.) I purchased this phone through Amazon's warehouse deals, and while the packaging came pretty meh, the phone itself was PERFECT. Not a single flaw that I could perceive, and I got it for $100 less than retail. No warranty, but I've never needed to use it on any of the 5 cell phones I've had. It's only a 1 year warranty anymore on most phones anyway.
Our problems started 9 months of regular use, when the micro-USB port developed a fault - it wouldn't charge with specific cables, then it stopped charging altogether. We got in touch with Sony Xperia to repair it under the 1 year warranty. After a number of missed starts where RMAs were issued with the wrong return address, we finally received a FedEx label to ship the phone back for repair. After about a month of hearing nothing back, we received notification that the phone was being shipped back to us...except to somewhere near LA (we live in NorCal)!! It turned out that they had again used the wrong address for the return label (despite us correcting them in multiple emails and writing the right address clearly in the box). We tried repeatedly to reach Sony support to correct the address with FedEx but we couldn't get anyone to help us and eventually someone signed off our our package. My wife's phone is now with some stranger because Sony Xperia Customer Support couldn't get their act together and fix their mess!
It's been over a month now, and after multiple calls, support tickets and emails trying to reach someone at Customer Support that can help us, we still don't have our phone back nor have we received any sort compensation for our loss. Just today, we got word that Sony Xperia reached out to FedEx to solve the issue for us. It's pretty clear now that the responsibility is not with FedEx since Sony sent them the wrong address, so I'm pretty sure nothing will come from this. At this point, it's clear that Sony Customer Support is just stringing us along, hoping that we eventually swallow the $400 loss and go away.
Sony Xperia do not appear to be interested in running a serious business in the US. I've never experienced such appalling customer service before, anywhere! While their products may interest you, do NOT rely on Sony Xperia for proper after sales support.