Sources of Power essentially lends the validity of scientific research to techniques that many of us use every day. There's intuition, which is based not on instantaneous insight but on the rapid (perhaps even subconscious) interpretation of perceptual cues. There's mental simulation, a finely honed method of visualization. There's storytelling and metaphor, which enable decision-makers to devise meaningful frameworks and compare their present situations to previous events. Nobody is born with an inherent mastery of these and other techniques, Klein tells us, but we are all born with the capability to develop, through experience, the skill sets experts call upon to make good decisions. --This text refers to an out of print or unavailable edition of this title.
Most studies of decision-making treat humans like rats in a laboratory. But Dr. Klein, a cognitive psychologist, spent a decade watching fire commanders, fighter pilots, paramedics, and others making split-second decisions on the job, and this book is a clear and engaging account of his findings.(Thomas Petzinger, Jr. The Wall Street Journal)
Sources of Power is without a doubt one of the finest works on decision making. A must for anyone responsible for training command and control personnel.(Hugh E. Wood, Program Chair, Emergency Incident Policy and Analysis, National Fire Academy)
Underscoring his points by citing a wide variety of fascinating incidents uncovered during his research, Gary Klein develops an elaborate and plausible model of the decision making of experienced experts. In the process, he makes a convincing case for the study of decision making in naturalistic settings. This study demonstrates the power of recognition-primed action and provides a convincing critique of the real-world validity of the normative decision making produced in laboratory settings.(Hubert L. Dreyfus, Professor of Philosophy, Emeritus, University of California, Berkeley and Stuart E. Dreyfus, Professor of Engineering Science, Emeritus, University of California)
Demonstrates the necessity of looking beyond economic and statistical models of decision making for an understanding of real-life decisions, particularly job-related decisions and decisions made in emergencies. The examples are excellent, deriving as they do from the authors extensive research with firefighters and the military.(Lee Roy Beach, Ph.D., McClelland Professor of Management and Policy and Professor of Psychology, College of Business and Public Administration, University of Arizona)
After reading Sources of Power by Gary Klein I have a much better understanding of why and how experienced fire fighters make critical life and death decisions on the fire ground. I also have a better understanding of why new officers may have some problems with decision making. With 26 years as a Los Angeles County Fire Fighter, I have held every rank in the Operations Bureau and have commanded many types of incidents including the 1992 civil disturbance, 1993 firestorms, and the 1994 earthquake. This book has given me new insight on what level of performance I should expect from new company officers and how to improve their performance.(Larry C. Miller, Operations Chief Deputy, Los Angeles County Fire Department)
Who are considered leaders in the field from whom we might solicit endorsements of your book either before or after publication? Both foreign and domestic leaders should be considered. We must have complete names and addresses. When suggesting endorsers, do not include contributors or anyone who may have been thanked in the acknowledgments.(Lt. Gen. Paul K. Van Riper, Marine Corps Combat Development Command)