Top critical review
52 people found this helpful
on June 7, 2012
The Evo 4G I purchased from Amazon's merchant MidStar was defective. According to my local Sprint repair store the phone had been reprogrammed before I received it, Midstar's response was "I believe Sprint might not know how to activate the phone because we have purchased them directly from our Sprint supplier. We have also received activation instructions from them".
Really... The rep at the Sprint store was kind enough to replace the defective phone with one of their's, less than 10 minutes later I am out the door with a working phone. I guess they know how to program a phone after all.
Secondly, I was also informed that the battery that was supplied with the MidStar phone was not one of theirs. Ergo, also defective as it barely fits into the phone. $40.00 dollars later, I have a phone and battery that is what I paid for. Sprint customer service to the rescue.