Haven't had to use this particular warranty but have had to in the past and they do exactly what they say they will do without question. Will use this on every large purchase I make without hesitation. Spend a little extra money and protect your investments. You will be happy you did.
bought as a gift dont know how it works because we havent needed to use it the only thing i would change is the fact you get this in your email wish there was some sort of receipt so that i could of given it to my daughter to keep with my grandaughters xbox 360
I haven't had to use this particular warranty yet, but I have had to use a Squaretrade warranty before, and they are the best. Also, buying through amazon at the time of purchase seems to be cheaper than buying later through square trade themselves, and it is just as easy to make a claim.