Top critical review
Waste of time and funds
on October 2, 2013
I purchased this plan to use on a product that I knew had history of breaking down. Sure enough, 3 months into use, the product breaks. I contacted Square Trade and seemed to be routed to an international call center. It was so loud in the background, the person couldn't hear me. They called me back and explained to me that even though the 'plan' I purchased was a 2 year 'plan', the first year wouldn't be covered by them since the manufacturer warranty could still be employed.
All of that was fair--the item could be replaced, but I inquired why I was buying coverage from them when they weren't going to be helping me at all. So, after jumping through the hoops of registration, email, phone call with Four Square, I had to call the manufacturer. Spare yourself the frustration.