SquareTrade 2-Year Tablet Protection Plan ($400-$450)
|Price:||$62.59 & FREE Shipping|
This item at this price, sold by Amazon.com, is currently reserved exclusively for Prime members.Prime free trial and invitee customers: We will automatically apply an Amazon.com Gift Card to your Gift Card Balance in the amount equal to the Prime exclusive discount after you become a paid Prime member. If you cancel your paid Prime membership or return the qualifying smartphone within the first 3 months of your paid Prime membership, we may void your Gift Card or charge you in the amount of the Gift Card. Terms and Conditions apply.
- Coverage for drops, spills and product malfunctions
- 24/7 customer support
- Free shipping on all repairs with no deductibles or hidden fees
- Fully transferable with gifts. Cancel anytime, full refund in the first 30 days
- If you purchase this service plan and eligible product for this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan
From the Manufacturer
Let's face it—warranties have gotten a bad name. But SquareTrade is changing that. With low prices, award-winning customer service, and thousands of 5-star reviews, SquareTrade delights Amazon customers time after time.
The Most Reviewed Protection Plan on Amazon
SquareTrade customers love sharing stories about how we've saved their day—and they've made us the most reviewed protection plan on Amazon.
What does a SquareTrade plan cover?
Protection from Drops, Spills & You
Drop it? Spill on it? No worries. We cover accidents caused by you and people you know. (Plan does not cover intentional damage, loss, or theft.)
Protection from Common Malfunctions
Repairing your average mechanical or electrical failure can cost as much as buying a new item. SquareTrade covers you beyond the manufacturer's warranty, including parts and labor.
SquareTrade Protection Plan
What else does a SquareTrade plan include?
We've got you covered. You pay nothing.
We give you a prepaid shipping label to send your item to us. After we fix it, we send it back to you, FREE.
Customers receive a full refund if they cancel in the first 30 days. Refunds are prorated after that. Transferring your protection plan is free and can be done online or over the phone.
We'll email your protection plan to you within two hours of purchase. (Remember to check your SPAM filter if you don't receive it.)
How does a SquareTrade plan work?
File a claim online 24/7 at squaretrade.com/claims.
We'll cover shipping to and from our repair center.
If we can't repair your item, we'll provide you a replacement with the same or better features.
Things to know:
- SquareTrade Protection Plans are only valid for new products purchased at Amazon within the last 30 days.
- Upon purchase, you will receive an email. This is your official confirmation of purchase.
- Your plan begins on the date you purchased your item and is inclusive of the manufacturer's warranty period. If you have an issue and are covered by the manufacturer during that time, you'll be directed to the manufacturer first.
- If you sell or gift your device, you can transfer your warranty at no cost.
- You may cancel your plan anytime within the first 30 days for a full refund (refunds prorated after that).
- If your item arrives late, call SquareTrade and your plan can be extended to the shipping date.
- If you are eligible for and purchase this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan.
- Your protection plan is only valid for one underlying product.
Still have questions?
Just visit squaretrade.com or call 1-877-WARRANTY.
Top Customer Reviews
At this rate I would have been better off not even purchasing this and spending almost a quarter of the cost of the product for a service that is not honored. You would think when reaching day 5 day guarantee mark they would have communicated something to me, but nope, they did not. Apparently SquareTrade does not communicate with their customers
This is not what I signed up for and I will not purchase from SquareTrade again, nor will I recommend their service to anyone.
So I finally received a tablet back a week and a half ago. Keep in mind I had already waited well over two weeks from the point that SquareTrade initially received my tablet for repair. I was told the reason the tablet took so long to get back to me was they were waiting on parts to repair it properly. So you can imagine my surprise when I opened the box from UPS and anxiously removed the bubble wrap to find the Tablet filthy, and even worse, scratched on both the front screen and back cover. The rear panel looked to have cake icing all over the back of it and there were minor scratches everywhere.
I then proceeded to check the serial number on my tablet and compared it to the Serial Number on my ASUS box and low and behold they were completely different. I immediately called SquareTrade and raised my concern. How did I receive a used tablet when I was specifically told they were awaiting parts to repair my tablet? They flat out lied to me and told me a manager would be in touch with two business days.
Jump forward two business days.... No call from a manager as promised. I called SquareTrade again and was told that a manager had approved to pay me out the cost of my tablet I simply needed to send it back. I sent the table back to the right away and obtained a tracking number. Upon SquareTrade again receiving my tablet, I did receive an email that they would pay me the full cost of the tablet within 2-3 business days. By the end of the third day, I had not received a credit to my email as promised. I called SquareTrade again and was told I was misinformed and it would take 3-5 days to receive my credit.
I give up! This company SUCKS!!! Do not buy this service! Read he reviews, most reviews giving 5 stars have never even had to use the service, but praise the peace of mind they have. This is the worst customer service I have ever dealt with and that is really saying something.
I will update my review if I ever receive my credit, but that will not change my overall impression of this awful service.
Sorry for the late update.
I did finally receive a credit from Square Trade in the form of an Amazon gift card for the full cost of the tablet. It took almost 6 weeks and a lot of hassle to receive it, certainly not the guaranteed 5 days promised. I bumped this review up one star because of this, but still highly urge you to stay away. Horrible service overall and highly frustrating experience.
Called square trade and they put it back in to be fixed and the company received it and 3 days later I get a call saying they need to issue a new claim as there is a lot wrong with the tablet. So I said OK and now we are on day 8 without the tablet for this repair which makes almost three weeks with no tablet. Called today and the agent that answered said he had no idea how long it would take so here I am still waiting without my tablet and not idea when or if I will get it back. I would not buy another warranty from them. Their guarantee has too many loop holes and they use it as a sales tactic but it is far from a guarantee at all.
I have finally received my table back in good working order and the housing set properly though a few scars on the sides from prying the screen off. I have also been given a refund on the cost of the warranty due to all the trouble. I think my faith is restored.