Top positive review
5 people found this helpful
Decent Warranty - Good Customer Service
on April 6, 2010
I just purchased a new ASUS Eee PC Seashell 1005PE-PU27-BK notebook computer from Amazon.com and wanted extended warranty coverage. I found that coverage through Amazon.com via Square Trade.
Pros: Although I just purchased this three-year warranty for my new ASUS notebook and haven't had a problem with the computer as yet (and hopefully I never will), I had to contact Square Trade for assistance in submitting my ASUS warranty information. Customer Service took me by the hand and walked me through the process. Also, I received e-mail confirmation from Square Trade well within 24-hours of signing up.
Cons: The three-year warranty is actually only good for two years. The notebook comes with a one-year warranty, and the Square Trade warranty starts as soon as you sign up for it. Thus, if there should be a problem with the computer it will have to be sent back to ASUS for service, rather than going through Square Trade.
Summary: All-in-all, for just over $60 for the Square Trade warranty, the cost still works out to about $30 per year (since the first year doesn't count), and that's not a bad price for what you get.