SquareTrade 4-Year PC Peripherals Protection Plan ($100-$125)
|Price:||$22.27 & FREE Shipping|
This item at this price, sold by Amazon.com, is currently reserved exclusively for Prime members.Prime free trial and invitee customers: We will automatically apply an Amazon.com Gift Card to your Gift Card Balance in the amount equal to the Prime exclusive discount after you become a paid Prime member. If you cancel your paid Prime membership or return the qualifying smartphone within the first 3 months of your paid Prime membership, we may void your Gift Card or charge you in the amount of the Gift Card. Terms and Conditions apply.
- Coverage for product breakdowns and malfunctions
- 24/7 customer support
- Free shipping on all repairs with no deductibles or hidden fees
- Fully transferable with gifts. Cancel anytime, full refund in the first 30 days
- If you purchase this service plan and eligible product for this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan
Upon purchase, you will get an email confirmation from SquareTrade.ÿ You will not be mailed a paper contract.ÿ If you have questions, please call: 1.877.WARRANTY.
From the Manufacturer
Let's face it—warranties have gotten a bad name. But SquareTrade is changing that. With low prices, award-winning customer service, and thousands of 5-star reviews, SquareTrade delights Amazon customers time after time.
The Most Reviewed Protection Plan on Amazon
SquareTrade customers love sharing stories about how we've saved their day—and they've made us the most reviewed protection plan on Amazon.
What does a SquareTrade plan cover?
Get Help Anytime, 24/7
No matter when you need it, fast and friendly help is always just a click or call away.
Protection from Common Malfunctions
Repairing your average mechanical or electrical failure can cost as much as buying a new device. SquareTrade covers you beyond the manufacturer's warranty, including parts and labor.
SquareTrade Protection Plan
What else does a SquareTrade plan include?
We've got you covered. You pay nothing.
We give you a prepaid shipping label to send your item to us. After we fix it, we send it back to you, FREE.
Customers receive a full refund if they cancel in the first 30 days. Refunds are prorated after that. Transferring your protection plan is free and can be done online or over the phone.
We'll email your protection plan to you within two hours of purchase. (Remember to check your SPAM filter if you don't receive it.)
How does a SquareTrade plan work?
File a claim online 24/7 at squaretrade.com/claims.
We'll cover shipping to and from our repair center.
If we can't repair your item, we'll provide you a replacement with the same or better features.
Things to know:
- SquareTrade Protection Plans are only valid for new products purchased at Amazon within the last 30 days.
- Upon purchase, you will receive an email. This is your official confirmation of purchase.
- Your plan begins on the date you purchased your item and is inclusive of the manufacturer's warranty period. If you have an issue and are covered by the manufacturer during that time, you'll be directed to the manufacturer first.
- If you sell or gift your device, you can transfer your warranty at no cost.
- You may cancel your plan anytime within the first 30 days for a full refund (refunds prorated after that).
- If your item arrives late, call SquareTrade and your plan can be extended to the shipping date.
- If you are eligible for and purchase this service plan, you acknowledge that Amazon may send the service plan seller relevant product and price information for the purpose of administering the plan.
- Your protection plan is only valid for one underlying product.
Still have questions?
Just visit squaretrade.com or call 1-877-WARRANTY.
Top customer reviews
The product page on Amazon does NOT expressly state that ADH is not covered -- this is only stated in a PDF of terms and conditions only available in the linked PDF. This is a 4,077-word contract crammed into 2 pages. The exclusion of ADH is mentioned in the middle of the first column of the second page (see photo attached).
Of course, the Amazon product page doesn't expressly say that accidental damage IS covered. If you, as I did, miss the link to the Standard Terms and Conditions, you might, as I did, go to the SquarePage website to check it out. You might, as I did, click on the top of the page describing its coverage of "Tablets/E-Readers." Note that the first feature it lists is that the policy covers drops and spills. You might, as I did, read that and conclude, as I did, that you'd be covered you if you accidentally drop or spill something on your stupid Kindle.
Now I've busted the thing, and I realize I've been played for a fool. Well played, SquareTrade. Well played.
I purchased a Dell UltraSharp U2414H 23.8" Inch Screen LED Monitor through Amazon on July 16, 2016. I added a SquareTrade 3-Year PC Peripherals Protection Plan ($200-$250). The monitor developed a screen problem, a thin "dead" line running across it noticeable when scrolling up and down.
SquareTrade 3-Year PC Peripherals Protection Plan ($200-$250)
After contacting SquareTrade via Amazon, I received a response on Sep. 30 requesting my warranty information. I received email instructions to call "Finn" at 1-877-927-7268.
On Wed., Oct 12 I called SquareTrade at 10:30 AM. After 37 minutes on hold listening to muzak I was connected to Daniel Johnson (Claims). After explaining my situation, he transferred me to Sam (Computers), after a wait on hold for another 16 minutes. Sam transferred me to Eddie (Electronics) after being on hold for another 13 minutes.
Eddie informed me that my monitor was still under warranty by Dell, that I needed to contact Dell first for warranty coverage (1-800-624-9897). Eddie transferred me to Dell.
After answering many questions as to the monitor's providence, Dell informed me that the monitor was built 2 years, 11 months, and 18 days ago and was no longer covered under Dell's one-year warranty. I was advised to contact Amazon. (At this point, I had over 3 hours invested this morning in this quixotic quest, and counting.)
I called Amazon, spoke with Tiffany. She told me Amazon only warranties this purchase for 30-days after purchase (which I learned when this circular firing squad began weeks ago). She told me it "should be" covered under my SquareTrade contract, that I "shouldn't have to" go through this ordeal. She advised that I call SquareTrade. I told her once again that I'd been there, done that, and here I am. She promised that she'd email SquareTrade about this situation. I told her that I WILL NOT respond to SquareTrade's request to call them AGAIN only to waste hours on hold only to begin this circular firing squad all over again. She said she'd request that THEY call ME. I told her "When the phone doesn't ring I'll know it's SquareTrade."
UPDATE: Oct 20, 2016
SquareTrade never contacted me per Amazon's request. I had been advised by Amazon to give SquareTrade two business days to reply. When three had passed without a word from SquareTrade I called and spoke with Amazon again. The gentleman I spoke with couldn't understand why everyone was giving me such a hard time, such a run-around. He simply processed a full replacement, shipped it one-day delivery. It arrived today. I set it up and it seems to be running perfectly. Sheesh, what an ordeal, but thank you to the last Amazon customer support guy for restoring my faith in Amazon. I even reactivated my Amazon Prime membership, which I had dropped after last week's run-around.
I have just requested a full refund from SquareTrade. I'll update here when/if I receive a response, or if I need to pursue that further as well.
UPDATE: Oct 21, 2016
SquareTrade just sent me an email with a link "How to File a Claim." Like everything else about them so far, their link does not work.
refuse to pay out on policy.
Agent refused to transfer to a manager for 18 minutes . I asked for a 3rd time and she transferred me after placing me on hold for three times.
I'll never get another extended warranty, a lot of weird stipulations and loopholes for them to get out of the claim. I thought I could trust a big name such as square trade, however they're just as deceitful as most.