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The Starfish and the Spider: The Unstoppable Power of Leaderless Organizations Hardcover – October 5, 2006

4.5 4.5 out of 5 stars 856 ratings

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If you cut off a spider’s leg, it’s crippled; if you cut off its head, it dies. But if you cut off a starfish’s leg it grows a new one, and the old leg can grow into an entirely new starfish.

What’s the hidden power behind the success of Wikipedia, craigslist, and Skype? What do eBay and General Electric have in common with the abolitionist and women’s rights movements? What fundamental choice put General Motors and Toyota on vastly different paths? How could winning a Supreme Court case be the biggest mistake MGM could have made?

After five years of ground-breaking research, Ori Brafman and Rod Beckstrom share some unexpected answers, gripping stories, and a tapestry of unlikely connections. The Starfish and the Spider argues that organizations fall into two categories: traditional “spiders,” which have a rigid hierarchy and top-down leadership, and revolutionary “starfish,” which rely on the power of peer relationships.

The Starfish and the Spider explores what happens when starfish take on spiders (such as the music industry vs. Napster, Kazaa, and the P2P services that followed). It reveals how established companies and institutions, from IBM to Intuit to the US government, are also learning how to incorporate starfish principles to achieve success. The book explores:

* How the Apaches fended off the powerful Spanish army for 200 years
* The power of a simple circle
* The importance of catalysts who have an uncanny ability to bring people together
* How the Internet has become a breeding ground for leaderless organizations
* How Alcoholics Anonymous has reached untold millions with only a shared ideology and without a leader

The Starfish and the Spider is the rare book that will change how you understand the world around you.


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Editorial Reviews

From Publishers Weekly

Brafman and Beckstrom, a pair of Stanford M.B.A.s who have applied their business know-how to promoting peace and economic development through decentralized networking, offer a breezy and entertaining look at how decentralization is changing many organizations. The title metaphor conveys the core concept: though a starfish and a spider have similar shapes, their internal structure is dramatically different—a decapitated spider inevitably dies, while a starfish can regenerate itself from a single amputated leg. In the same way, decentralized organizations, like the Internet, the Apache Indian tribe and Alcoholics Anonymous, are made up of many smaller units capable of operating, growing and multiplying independently of each other, making it very difficult for a rival force to control or defeat them. Despite familiar examples—eBay, Napster and the Toyota assembly line, for example—there are fresh insights, such as the authors' three techniques for combating a decentralized competitor (drive change in your competitors' ideology, force them to become centralized or decentralize yourself). The authors also analyze one of today's most worrisome "starfish" organizations—al-Qaeda—though that group undermines the authors' point that the power of leaderless groups helps to demonstrate the essential goodness and trustworthiness of human beings. (Oct. 5)
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.

Review

The Starfish and the Spider is a compelling and important book.” —Pierre Omidyar, CEO, Omidyar Network and Founder and Chairman, eBay Inc.



The Starfish and the Spider, like Blink, The Tipping Point, and The Wisdom of Crowds before it, showed me a provocative new way to look at the world and at business. It's
also fun to read!” —Robin Wolaner, founder, Parenting Magazine and author, Naked in the Boardroom



“A fantastic read. Constantly weaving stories and connections. You'll never see the world the same way again.” —Nicholas J. Nicholas Jr., former Co-CEO, Time Warner



“A must-read. Starfish are changing the face of business and society. This page-turner is provocative and compelling.” —David Martin, CEO, Young Presidents' Organization



The Starfish and the Spider provides a powerful prism for understanding the patterns and potential of self-organizing systems.” —Steve Jurvetson, Partner, Draper Fisher Jurvetson



The Starfish and the Spider lifts the lid on a massive revolution in the making, a revolution certain to reshape every organization on the planet from bridge clubs to global governments. Brafman and Beckstrom elegantly describe what is afoot and offer a wealth of insights that will be invaluable to anyone starting something new—or rescuing something old—amidst this vast shift.” —Paul Saffo, Director, Institute for the Future

The Starfish and the Spider is great reading. [It has] not only stimulated my thinking, but as a result of the reading, I proposed ten action points for my own organization."
—Professor Klaus Schwab, Executive Chairman, World Economic Forum

Product details

  • Publisher ‏ : ‎ Portfolio Hardcover (October 5, 2006)
  • Language ‏ : ‎ English
  • Hardcover ‏ : ‎ 240 pages
  • ISBN-10 ‏ : ‎ 1591841437
  • ISBN-13 ‏ : ‎ 978-1591841432
  • Reading age ‏ : ‎ 18 years and up
  • Item Weight ‏ : ‎ 14.3 ounces
  • Dimensions ‏ : ‎ 6.24 x 0.94 x 9.26 inches
  • Customer Reviews:
    4.5 4.5 out of 5 stars 856 ratings

About the authors

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Customer reviews

4.5 out of 5 stars
4.5 out of 5
856 global ratings

Customers say

Customers find the concepts in the book resonate with them and intuitive. They also describe the writing style as surprising easy and quick. Opinions are mixed on complexity, with some finding the examples explained well and well researched, while others say it draws simplistic conclusions from the stories.

AI-generated from the text of customer reviews

102 customers mention "Content"100 positive2 negative

Customers find the concepts in the book resonate with them and reassure them. They also say it provides good examples of how decentralization can work. Readers also say the book is an introduction to the concept and an excellent discussion of the elusive concept. They mention the authors use strong metaphors to capture and illustrate their ideas, and say the organizations are wonderful incubators for creative innovations.

"...Decentralized organizations are fluid. Centralized organizations depend more on rigid structure...." Read more

"...Rule 3. The power of chaos. Starfish organisations are wonderful incubators for creative, destructive, innovations, or crazy ideas...." Read more

"...glad these two libs did the book as it serves as a super guide for the conservative movement and a nice contribution to understanding human..." Read more

"...This was an easy and engaging read, illustrating a very important concept to thrive as an organization into the future...." Read more

21 customers mention "Writing style"21 positive0 negative

Customers find the writing style surprising easy to read for the vast amount of knowledge it reveals. They also appreciate the tone of the book, which is light, easy to say, and has a little humor.

"...Overall, Brafman’s analysis is both fascinating and easy to understand...." Read more

"...A good book and a quick read but nothing really new or ground breaking. It has a great metaphor for today's organizational structures...." Read more

"...It is also a very quick read.Well done!I highly recommend this book!In service,Rich..." Read more

"...It's very well written in a way that a person who doesn't have any previous knowledge about organizational hierarchies or structures (e.g. me) can..." Read more

4 customers mention "Readability"4 positive0 negative

Customers find the book quick, easy, and hard to put down.

"...This was an easy and engaging read, illustrating a very important concept to thrive as an organization into the future...." Read more

"...It is an easy and enjoyable read as well." Read more

"...already loaned my copy to a friend and they say that it's hard for them to put down." Read more

"...Every buisness leader should read this book. Quick and easy." Read more

22 customers mention "Complexity"12 positive10 negative

Customers are mixed about the complexity of the book. Some mention that the examples are explained well and seem to be well researched. They also say it's a very good examination of how organizational structure and ideology can turn an organization into a starfish. However, others say that it draws simplistic conclusions from these stories and is repetitive.

"...The books moves quickly and each chapter is bolstered by unique examples that drive the point home...." Read more

"...Though, it draws somewhat simplistic conclusions from these stories, somewhat drawn out of context...." Read more

"...The book quit effectively uses examples and the analogy of a starfish to both demonstrate and explain how networked type of organizations actually..." Read more

"Overall excellent book with great illustrations. A little bit repetitive at times and seemingly biased towards decentralized management, but the..." Read more

3 customers mention "Age"0 positive3 negative

Customers find the book rather dated and noticeable.

"...some good points (over and over and over), but some of the examples are now quite dated." Read more

"...contemporary experience; they are pre-recession and the book is starting to become outdated." Read more

"...I don't regret reading it, but it was rather dated and had a very noticeable political slant...." Read more

Fantastic illustration of the power of individuals who have a cause
5 Stars
Fantastic illustration of the power of individuals who have a cause
This is a brilliant book that explains the circumstances in which victory goes to “leaderless organisations” – that is, organisations based on individuals pursuing voluntary preferences, rather than those that use coercion and hierarchical authority to enforce desired action. The authors explain that top-down organisations (symbolised by the spider, a centrally-controlled creature) flourish under economies of scale, when innovation is less important than efficiency and productivity. In contrast, leaderless organisations (symbolised by the starfish, a decentralised creature) flourish when innovation (in hi-tech) or surprise (in military strategy) is more important than focused power.To explain further, a spider has a centralised nervous system, so that, if it loses a leg, the handicap will remain, whereas the starfish has a decentralised nervous system, so that walking requires a peer-to-peer communication between the legs, and if one limb is cut off, the body will grow another, and the leg will grow a complete body.The starfish thus symbolises peer-to-peer human networks through which flows an inspirational ideal in accordance with which individuals tend to act voluntarily. The book described the Apache Native American tribe, which had no central organisation, but defeated the Spanish colonists because the Apaches had no central figures or infrastructure to capture, and their will to fight was shared culturally without coercion. Thus, individuals sprang up in response to Spanish outrages, and inspired others to fight locally, thus always maintaining the element of surprise.The principle of voluntary organisation within a human network is now becoming more familiar in fields such as politics, and in modern technology. The large, rigid, hierarchies that dominated early capitalism are now fading away, and being replaced by groups of individuals in peer-to-peer networking.The book describes many, many examples of “starfish” organisations that defeated government regulations, or large industrial organisations, but rather than quoting examples, I will list some of the “rules of the game” that typify leaderless organisations.Rule 1. Dis-economies of scale (Skype v. ATT).Rule 2. The network effect. It used to cost millions to create a significant network effect, for many starfish organisations, the cost has gone down to zero. eBay is an example.Rule 3. The power of chaos. Starfish organisations are wonderful incubators for creative, destructive, innovations, or crazy ideas. Where creativity is valuable, learning to accept chaos is a must.Rule 4, Knowledge at the edge. In starfish organisations, knowledge is spread throughout the staff. People on the front line know what’s going on. Open source software and Wikipedia are examples.Rule 5. Everyone wants to contribute. People contribute to Wikipedia, and to Intuit’s TaxAlmanac.org. Users contribute reviews to Amazon, and engineers stay up at night writing code free for Apache server software.Rule 6. Beware the hydra response from Greek mythology, in which beheading the hydra caused it to immediately grow two new heads. The starfish has similar power, because there is no head to cut off, and each cut limb regrows. The Spanish learned the hard way, fighting the Apaches. When the record companies destroyed Napster, it was replaced by Kazaa and eMule that were more decentralised and difficult to defeat.Rule 7. Catalysts rule. Starfish have no CEO. Instead, people known as ‘catalysts’ initiate and persuade only. When the Spanish fought the Apaches, they looked for a leader such as Montezuma to kill, but found only independent individuals called ‘Nant’ans’, who inspired local attacks then disappeared. Mary Poppins similarly disappeared after serving each family in the Hollywood movie.Rule 8. The values are the organisation. Ideology is the fuel that drives the decentralised organisation. The Animals Liberation Front, (ALF), is so decentralised that it is hard to fight legally. Granville Sharp helped abolish slavery through inspiration alone, although we forget his name, because he was not a public leader. The peer-to-peer organisation called ‘Alcoholics Anonymous’ has achieved worldwide success, without any central organisation at all.Rule 9. Measure, monitor and manage. When measuring a starfish organisation, it’s better to be vaguely right than precisely wrong. When we monitor a starfish organisation, we ask about its health, whether it’s growing or spreading, becoming more or less centralised. Catalysts connect people and maintain the drumbeat of the ideology.Rule 10. Flatten or be flattened. We can fight a starfish by changing an ideology or centralising its organisation. But it may be easier to join them if you cannot beat them. Some modern organisations are hybrids, making a profit in the centralised part, and operating more effectively in the decentralised part.
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Top reviews from the United States

Reviewed in the United States on January 22, 2008
In this book, the authors address the differences between starfish and spider organizations. A spider has a tiny head and eight legs coming out of a central body. If you chop off the spider's head, it dies. A centralized organization has a clear leader who's in charge. Get rid of the leader and you paralyze the organization. A decentralized organization is a starfish. The starfish doesn't have a head. The major organs are replicated throughout each and every arm.

In 2005, MGM sued Grokster because it allowed the sharing of music and movies over the Internet. Five years earlier, Napster was sued for allowing file sharing. The recording industry went after the people who were swapping the music as well. But this did not prevent the problem of music piracy. The harder they fought, the stronger the opposition grew. The best explanation for these events comes from a book by Tom Nevins about the Apaches.

Spanish explorer Cortes fought the Aztec, who had a central government, and took their gold; killed their leader; and starved the city's inhabitants. Two years later the entire Aztec empire had collapsed. The same fate befell the Incas. But they lost against the Apaches. It was all about the way the Apaches were organized as a society. The Apaches distributed political power and had very little centralization. They persevered because they were decentralized. A centralized organization has a clear leader who's in charge. In a decentralized system there's no clear leader and no hierarchy. The power is distributed among all the people and across geographic regions. Instead of a chief, the Apaches had a Nant'an--a spiritual and cultural leader who led by example. As soon as the Spaniards killed a Nant'an, a new one would emerge. No one person was essential to the overall well-being of Apache society. When attacked, a decentralized organization tends to become even more open and decentralized. Every time the labels sue a Napster, a new player comes onto the scene that's even more decentralized and more difficult to battle. The harder you fight a decentralized opponent, the stronger it gets.

Some examples of starfish organizations:

(a) The Internet is a decentralized starfish network where no one is in charge. Spider organizations have structures, hierarchies, and a president.
(b) At Alcoholics Anonymous, no one is in charge. If you were to ask how many members or chapters it has, there'd be no way to tell because it is an open system. An open system doesn't have centralized intelligence; the intelligence is spread throughout the system. Spider organizations weave their webs over long periods of time, but the starfish can take over an entire industry in the blink of an eye.
(c) Craigslist attracts three billion page views a month. The way craigslist runs is that people who use it post, and if they find something inappropriate they flag it for approval. So the people who use the site run it. It allows users to interact with each other directly without anybody telling anybody else what they can and cannot do. In an open system, what matters most isn't the CEO, but whether the leadership is trusting enough of members to leave them alone.
(d) The first popular browser for surfing the Web came from the University of Illinois. But the University did not respond when engineers sent patches to be integrated, so they decided to post the patches on their own and called the project Apache. The software was completely open-source, and Apache quickly became the industry standard, with 67 percent of websites running on it.
(e) Wikipedia allows website users to easily edit, police, and contribute the content of the site themselves. Put people into an open system and they'll automatically want to contribute! When you give people freedom you get incredible creativity and a variety of expressions.

Differences between Spider organizations and starfish organizations:

(a) Most centralized organizations are divided into departments. If a spider loses a leg, its mobility is significantly affected. Units of a decentralized organization are completely autonomous. Cut off a unit and, like a starfish, the organization does just fine.
(b) In spider companies, power is concentrated at the top. In starfish organizations, power is spread throughout.
(c) Decentralized organizations are fluid. Centralized organizations depend more on rigid structure. It is possible to count the members of any spider organization, but members of starfish organizations are impossible to count because anyone can become a member.
(d) Information in centralized organizations is processed through headquarters. In open systems, communication occurs directly between members.
(e) In decentralized organizations, the founder plays the role of a catalyst. He would lead by example, but he never forces his views on others. A catalyst gets the decentralized organization going and then cedes control to the members.

Strategies to combat a starfish invasion:

(a) Ideology, the shared philosophy among members, is the glue that holds decentralized organizations together. If the ideology can be successfully changed, the results are detrimental.
(b) The Apaches remained a significant threat until the Americans prevailed by giving the Nant'ans cattle. Once people gain a right to property they quickly seek out a centralized system to protect their interests. The moment you introduce property rights, the starfish organization turns into a spider.
(c) If you can't beat them, join them. The best opponent for a starfish organization is another starfish.

This is by far the best business management book I have read this year!
12 people found this helpful
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Reviewed in the United States on October 29, 2018
This is a brilliant book that explains the circumstances in which victory goes to “leaderless organisations” – that is, organisations based on individuals pursuing voluntary preferences, rather than those that use coercion and hierarchical authority to enforce desired action. The authors explain that top-down organisations (symbolised by the spider, a centrally-controlled creature) flourish under economies of scale, when innovation is less important than efficiency and productivity. In contrast, leaderless organisations (symbolised by the starfish, a decentralised creature) flourish when innovation (in hi-tech) or surprise (in military strategy) is more important than focused power.

To explain further, a spider has a centralised nervous system, so that, if it loses a leg, the handicap will remain, whereas the starfish has a decentralised nervous system, so that walking requires a peer-to-peer communication between the legs, and if one limb is cut off, the body will grow another, and the leg will grow a complete body.

The starfish thus symbolises peer-to-peer human networks through which flows an inspirational ideal in accordance with which individuals tend to act voluntarily. The book described the Apache Native American tribe, which had no central organisation, but defeated the Spanish colonists because the Apaches had no central figures or infrastructure to capture, and their will to fight was shared culturally without coercion. Thus, individuals sprang up in response to Spanish outrages, and inspired others to fight locally, thus always maintaining the element of surprise.

The principle of voluntary organisation within a human network is now becoming more familiar in fields such as politics, and in modern technology. The large, rigid, hierarchies that dominated early capitalism are now fading away, and being replaced by groups of individuals in peer-to-peer networking.

The book describes many, many examples of “starfish” organisations that defeated government regulations, or large industrial organisations, but rather than quoting examples, I will list some of the “rules of the game” that typify leaderless organisations.

Rule 1. Dis-economies of scale (Skype v. ATT).

Rule 2. The network effect. It used to cost millions to create a significant network effect, for many starfish organisations, the cost has gone down to zero. eBay is an example.
Rule 3. The power of chaos. Starfish organisations are wonderful incubators for creative, destructive, innovations, or crazy ideas. Where creativity is valuable, learning to accept chaos is a must.

Rule 4, Knowledge at the edge. In starfish organisations, knowledge is spread throughout the staff. People on the front line know what’s going on. Open source software and Wikipedia are examples.

Rule 5. Everyone wants to contribute. People contribute to Wikipedia, and to Intuit’s TaxAlmanac.org. Users contribute reviews to Amazon, and engineers stay up at night writing code free for Apache server software.

Rule 6. Beware the hydra response from Greek mythology, in which beheading the hydra caused it to immediately grow two new heads. The starfish has similar power, because there is no head to cut off, and each cut limb regrows. The Spanish learned the hard way, fighting the Apaches. When the record companies destroyed Napster, it was replaced by Kazaa and eMule that were more decentralised and difficult to defeat.

Rule 7. Catalysts rule. Starfish have no CEO. Instead, people known as ‘catalysts’ initiate and persuade only. When the Spanish fought the Apaches, they looked for a leader such as Montezuma to kill, but found only independent individuals called ‘Nant’ans’, who inspired local attacks then disappeared. Mary Poppins similarly disappeared after serving each family in the Hollywood movie.

Rule 8. The values are the organisation. Ideology is the fuel that drives the decentralised organisation. The Animals Liberation Front, (ALF), is so decentralised that it is hard to fight legally. Granville Sharp helped abolish slavery through inspiration alone, although we forget his name, because he was not a public leader. The peer-to-peer organisation called ‘Alcoholics Anonymous’ has achieved worldwide success, without any central organisation at all.

Rule 9. Measure, monitor and manage. When measuring a starfish organisation, it’s better to be vaguely right than precisely wrong. When we monitor a starfish organisation, we ask about its health, whether it’s growing or spreading, becoming more or less centralised. Catalysts connect people and maintain the drumbeat of the ideology.

Rule 10. Flatten or be flattened. We can fight a starfish by changing an ideology or centralising its organisation. But it may be easier to join them if you cannot beat them. Some modern organisations are hybrids, making a profit in the centralised part, and operating more effectively in the decentralised part.
Customer image
5.0 out of 5 stars Fantastic illustration of the power of individuals who have a cause
Reviewed in the United States on October 29, 2018
This is a brilliant book that explains the circumstances in which victory goes to “leaderless organisations” – that is, organisations based on individuals pursuing voluntary preferences, rather than those that use coercion and hierarchical authority to enforce desired action. The authors explain that top-down organisations (symbolised by the spider, a centrally-controlled creature) flourish under economies of scale, when innovation is less important than efficiency and productivity. In contrast, leaderless organisations (symbolised by the starfish, a decentralised creature) flourish when innovation (in hi-tech) or surprise (in military strategy) is more important than focused power.

To explain further, a spider has a centralised nervous system, so that, if it loses a leg, the handicap will remain, whereas the starfish has a decentralised nervous system, so that walking requires a peer-to-peer communication between the legs, and if one limb is cut off, the body will grow another, and the leg will grow a complete body.

The starfish thus symbolises peer-to-peer human networks through which flows an inspirational ideal in accordance with which individuals tend to act voluntarily. The book described the Apache Native American tribe, which had no central organisation, but defeated the Spanish colonists because the Apaches had no central figures or infrastructure to capture, and their will to fight was shared culturally without coercion. Thus, individuals sprang up in response to Spanish outrages, and inspired others to fight locally, thus always maintaining the element of surprise.

The principle of voluntary organisation within a human network is now becoming more familiar in fields such as politics, and in modern technology. The large, rigid, hierarchies that dominated early capitalism are now fading away, and being replaced by groups of individuals in peer-to-peer networking.

The book describes many, many examples of “starfish” organisations that defeated government regulations, or large industrial organisations, but rather than quoting examples, I will list some of the “rules of the game” that typify leaderless organisations.

Rule 1. Dis-economies of scale (Skype v. ATT).

Rule 2. The network effect. It used to cost millions to create a significant network effect, for many starfish organisations, the cost has gone down to zero. eBay is an example.
Rule 3. The power of chaos. Starfish organisations are wonderful incubators for creative, destructive, innovations, or crazy ideas. Where creativity is valuable, learning to accept chaos is a must.

Rule 4, Knowledge at the edge. In starfish organisations, knowledge is spread throughout the staff. People on the front line know what’s going on. Open source software and Wikipedia are examples.

Rule 5. Everyone wants to contribute. People contribute to Wikipedia, and to Intuit’s TaxAlmanac.org. Users contribute reviews to Amazon, and engineers stay up at night writing code free for Apache server software.

Rule 6. Beware the hydra response from Greek mythology, in which beheading the hydra caused it to immediately grow two new heads. The starfish has similar power, because there is no head to cut off, and each cut limb regrows. The Spanish learned the hard way, fighting the Apaches. When the record companies destroyed Napster, it was replaced by Kazaa and eMule that were more decentralised and difficult to defeat.

Rule 7. Catalysts rule. Starfish have no CEO. Instead, people known as ‘catalysts’ initiate and persuade only. When the Spanish fought the Apaches, they looked for a leader such as Montezuma to kill, but found only independent individuals called ‘Nant’ans’, who inspired local attacks then disappeared. Mary Poppins similarly disappeared after serving each family in the Hollywood movie.

Rule 8. The values are the organisation. Ideology is the fuel that drives the decentralised organisation. The Animals Liberation Front, (ALF), is so decentralised that it is hard to fight legally. Granville Sharp helped abolish slavery through inspiration alone, although we forget his name, because he was not a public leader. The peer-to-peer organisation called ‘Alcoholics Anonymous’ has achieved worldwide success, without any central organisation at all.

Rule 9. Measure, monitor and manage. When measuring a starfish organisation, it’s better to be vaguely right than precisely wrong. When we monitor a starfish organisation, we ask about its health, whether it’s growing or spreading, becoming more or less centralised. Catalysts connect people and maintain the drumbeat of the ideology.

Rule 10. Flatten or be flattened. We can fight a starfish by changing an ideology or centralising its organisation. But it may be easier to join them if you cannot beat them. Some modern organisations are hybrids, making a profit in the centralised part, and operating more effectively in the decentralised part.
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garry king
5.0 out of 5 stars organisation
Reviewed in the United Kingdom on June 14, 2024
Excellent book,much of what is discussed has great relevance in today’s world. Greatly impressed. Thank you for taking the time to write this book
Geekis
3.0 out of 5 stars Esperaba mas de el
Reviewed in Mexico on April 21, 2021
Es un libro que me deja un sabor semi dulce, esperaba mucho de el pero en las primeras páginas entendiste el concepto y el resto solo dieron vueltas en lo mismo, no lo volvería a comprar si lo perdiera
Filipe Pacheco Souza
5.0 out of 5 stars Recommended reading for leadership
Reviewed in Brazil on February 6, 2020
I like the real histories about a lot of organizations, centralized or not, and how this organizations deal with another’s with opposite characteristics.
Prasun Dubey
5.0 out of 5 stars Five Stars
Reviewed in Canada on April 16, 2018
Excellent book
FABIO GAGLIARDI
5.0 out of 5 stars Leadership decentrata
Reviewed in Italy on September 8, 2018
Libro NECESSARIO per chi vuole approfondire il tema della leadership. A volte l’autore parte per la tangente con gli esempi, ma lo considero un “must have”
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FABIO GAGLIARDI
5.0 out of 5 stars Leadership decentrata
Reviewed in Italy on September 8, 2018
Libro NECESSARIO per chi vuole approfondire il tema della leadership. A volte l’autore parte per la tangente con gli esempi, ma lo considero un “must have”
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