PRICE ALERT...Retailers including valve on amazon have for some odd reason jacked up the cost of this product from 50 dollars. If you still want the usual steam controller price you can get it from steam directly or game stop for 50 dollars. Im not so sure why they have raised the cost of the controller this way in a lot of places but right now during the sell on steam you can get the controller and steam link for 89 dollars or even a controller and game bundle for 89 dollars. I subtracted a star for poor sales management. As for the product i would still only keep it at 4 stars. They still have issues they need to work on with it. Ive sent three in since it first came out to have it replaced for the same below reason of my review.
Im writing this six months after use but this controller is well worth the buy however i ran into problems six months after my purchase. I already knew from the get go the left bumper seemed a tad stiff but it worked and as a customer who doesnt know a whole lot of technical stuff when it comes to controllers, assumed this is how it was supposed to be. Well in recent weeks it started becoming stiffer and harder to use functions like lb/lt or lb A B C or Y. However now it doesnt work at all and it really gets screwy when some of my skills are reliant upon this especially for other party members in an rpg. It can be a matter of life and death and if it isnt functioning right it means death for some or complete wipe of party. Ive tried to send a request for replacement but for now used a workaround programming the left grip as the left bumper. I am honestly not sure it will be replaced, some have told me there is a one year warranty but all im finding on the steam site is a 90 day limited warranty ~shrugs~ will i buy another one if forced to? I might but it all depends if i have the funds for someone on disability and with limited funds 50 dollars is an awful lot. Would i recommend this to others, yes without a doubt. My best advice to others to avoid this problem if you feel something is wrong in the beginning with your controller, contact support, dont assume that its normal.
Update: The above issue was resolved at no cost. I am updating this to four stars however i do want to add this is a very fragile controller. My son dropped my replacement by accident and suddenly i find myself having a similar issue with the left bumper not working anymore and it rattles. I am not going to attempt to send my replacement in since it was my childs fault and not a faulty problem from the controller itself. I am buying a new one however and when i have time i will attempt to take the current one apart and fix it. I am buying a new one because for me its worth the investment and I like that i can program it in a way that it makes it easier for me to use in the games i use it with. My reason for only giving it four stars and not five is because i feel it breaks too easily. One drop and suddenly it sounds like a babys rattle. I have dropped cell phones on harder surfaces and picked them up in perfect conditions.
Update July 1st 2019: for 117 dollars on amazon this product is no longer worth the cost. The bumpers are still an issue for me and i have now had 4 steam controllers since it rolled out. that is two paid for and two replaced and i am now buying another one. However i will no longer be buying this controller on amazon as they have continuously jack the price up. Its just as simple to run to the steam website and buy it. If your wondering why i am buying yet another steam controller. Well two things, firstly i am used to it and no other controller feels right when i hold them and secondly the ability to custom it in so many ways to play with different games. If another controller ever comes out that compares in those two ways i will most likely change controllers.
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