|Item model number||61505|
|Hardware Platform||PC, Playstation 4|
|Item Weight||12.5 ounces|
|Product Dimensions||7.76 x 6.89 x 3.58 inches|
|Item Dimensions L x W x H||7.76 x 6.89 x 3.58 inches|
|Batteries||2 Lithium Polymer batteries required. (included)|
SteelSeries Arctis 7 - Lossless Wireless Gaming Headset with DTS Headphone:X v2.0 Surround - For PC and PlayStation 4 - Black
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- Designed for gaming, the 2.4g connection delivers rock solid, lossless wireless audio with ultra-low latency and zero interference
- Widely recognized as the best mic in gaming, the discord certified clear cast microphone delivers studio quality voice clarity and background noise cancellation
- Sound is your competitive advantage with the s1 speaker drivers, engineered to produce ultra-low distortion audio so you hear every detail
- Immerse yourself in 360 degrees of precision audio with next generation DTS headphone: x v2.0 7.1 surround sound (pc only)
- 24 hour battery life gives you enough continuous play for even your longest gaming sessions; compatible only with pc,mac,ps,switch and mobile; headphone sensitivity: 98 dB
- SteelSeries cannot guarantee the quality or authenticity of products sold by non-authorized resellers on Amazon, and they are not eligible for warranty. Authorized retailers: Amazon.com, Adorama Inc, Encore Technology, Spacebound
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From the manufacturer
The Most Awarded Wireless Gaming Headset Ever
The Arctis 7 combines the proven Arctis 2.4 Ghz ultra-low latency wireless audio with 24 hour battery life and tons of premium features, making it the most awarded wireless headset in gaming.
Longer Battery Life
With 24 hours of battery life the Arctis 7 lasts through your longest gaming sessions without needing to stop and charge.
Upgrade your SteelSeries Setup
SteelSeries has fueled the gaming industry for over 15 years by creating innovative new products, designed specifically for esports and passionate gamers everywhere.
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Arctis challenges everything you know about gaming headsets with completely overhauled audio, a new mic design with unmatched clarity, and improved comfort with materials inspired by athletic clothing. Arctis 7 features lossless wireless audio, 24-hour battery life, a premium steel headband, on ear game/chat audio balance, and DTS headphone: x v2.0 7.1 surround. Arctis 7 was PC Gamer’s Best Wireless Gaming Headset of the year for 2019. Compatibility : PC wireless via USB, DTS headphone’s surround, SteelSeries Engine 3 support, chat mix mic, wireless via USB; PlayStation wireless via USB; Nintendo Switch and Switch Lite wireless via USB in docked mode, wired via 3.5mm cable in tablet mode; Mobile wired via 3.5 mm analog. Headphone frequency response- 20–20000 kHz.
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Well guess what? The sound is crap. Fresh out the box, I updated the Steelseries Engine 3 software and patched the headset, but the soundstage in my ears was skewed around 30 degrees to the left. That means that everything I hear in my ears seems to be coming from the left. Sometimes, there was nothing to the right. Whether I was listening to music or playing games, the sound was skewed to the left. I tried tweaking different settings in the Engine 3 but to no avail.
So I did what any logical person would do -- I contacted the Steelseris customer service on 30 September 2018. Every reply from them takes around 2 - 3 working days. Slow responses notwithstanding, the customer service representative did not seem to know why the issue was happening. He only suggested 2 options.
Firstly, he told me to reset the hardware via a magical button hidden in the left earcup. I had to peel off the cushioning, find one of those iPhone pins, and then hold the button for a certain amount of time, at which point the headset should reset. There is no indication anywhere so I had to just hope it worked. (It works when you realise you have to re-pair the headset to the USB receiver that came with it.) After re-pairing with the receiver, the issue was improved by maybe 5 degrees but the soundstage was still skewed to the left. The issue becomes more apparent at lower volumes.
The customer service rep's next solution was to go straight to the RMA process. After asking me to send in my receipt, they agreed to RMA the product conditionally if I send in evidence (screenshot) of the destroyed product - i.e. breaking off the left earcup and showing the serial number.
Which I did on 14 October.
It's 16 October and my reply from them was that my RMA is declined -- with NO EXPLANATION WHATSOEVER WHY.
So basically, let's recap -- Steelseries sold me a product that has some weird issue, took 2 weeks to correspond with me, agreed to RMA my purchase, and then after I had destroyed it, proceeded to screw me over and tell me the RMA is rejected.
Take this as a lesson learnt -- DO NOT BUY THEIR PRODUCTS. WONKY. FAULTY. PATHETIC CUSTOMER SERVICE. AND WILL ABSOLUTELY SCREW YOU OVER FOR NO REASON AT ALL.
First off, I wear headphones 12-18 hours a day, 7 days a week. For work, recreation, and to help me fall asleep. I know headphones, and have a decent collection of a dozen or so.
1) HOLY DISTORTION, BATMAN! Listening to music at volumes any of my other headphones can handle (including the cheap-o $30 bluetooth units), these units produce massive amounts of distortion. I cannot believe how bad these are at volumes over 50%! Give it one tonal range to cover, and it seems to do okay, but toss in two or three (like bass guitar and a high-hat at the same time.... or, ya know, almost all music) and suddenly you can't make out what you're listening to anymore.
2) The volume roller is EXTREMELY easy to accidentally adjust. I mean, unbelievably easy. I am CONSTANTLY messing with the volume when adjusting the headphones or mic, and since it's so loose it's almost impossible to dial in "just the right" volume. Very very annoying!
3) There's no media controls on these. Why? A push-button volume button combination would easily solve the "too easy to adjust" volume, and allow media controls through long presses.
4) The ear pieces are EXTREMELY hot. I wear headphones quite a bit, but these burn my ears up in a matter of minutes, which makes me adjust or remove them temporarily. This also reiterates point #2 in that the volume knob is ALWAYS being adjusted by accident.
5) These block absolutely no out-side sound, and people often can hear what I am listening to or playing. This doesn't make sense since the ear-pads don't seem to allow ANY airflow.
6) The mic disable button turns ON a light........ What? So when your mic is on, there's no light. When you mic is OFF, such as when listening to music, hanging out, whatever, there's BRIGHT RED LED on 100% of the time....... Huh???? How does this make sense?
7) the audio volume is easily 1/3 of every other headphone I own. I crank every setting up to 100% just to be equal to 30% on any other headset... Why?
8) mic is garbage!!!! I can't imagine anyone with any sense of intelligence thinking this mic is anything other than painfully sub par. Everything either sounds tinny, or incredibly digital (like using one of those $5 voice oscillators that make you sound like a robot.
9) while the ear pads do go around your ears, the speaker mesh is too shallow and will contact your ears. This makes it unbearable by itself, but combined with every other issue.....
10) FINALLY the surround sound effect is negligable. Playing the same surround sound tests, I cannot tell a difference between regular 2.0 phones and these. At all. There's also a VERY VERY VERY specific place you HAVE to position these, or you'll only hear about 70% of what it's putting out. Unfortunately the VERY SPECIFIC spot these must be placed is absolutely HORRIBLE. You must bend and fold your ears to position them even remotely correctly.
11) I know I said 10 was the final number, but it brings me to another point. These are so uncomfortable in almost every way. After a short session your jaw will hurt, as the bottoms press right into the hinge of your jaw, your ears will hurt and be sweaty from the complete lack of ventilation (it's like putting your ears in a wool coat in July in Florida -- a swamp!)
From a company that specializes in headphones, these are full of awfully poor design choices! One of the worst overall headsets I've ever owned.
Do not recommend to anyone for any purpose!
Top international reviews
I've owned and loved many SteelSeries products in the past, from the Senei to the Xai and arguably my favourite PC gaming headset ever, the Siberia V2. So when it came time to replace my aging Astro A40s on the PC I did the usual YouTube review rabbit hole of research into headsets and these consistently came up as "the best gaming headset ever" or "A true contender to the Astro A50" (In the case of the wireless version).
So, I pulled the trigger. There were a few things I was looking for in a headset:
2. Spatial audio
3. Sound quality
Although the ski goggle and "airweave" fabric design seems to be, on paper, like a good idea, in practice it falls short. Side clamping force on these is actually greater than my old A40s and that bothers me as a glasses wearer. Also, the headset makes a the kind of rubberized deep "creaking" noise when you flex yor jaw or move your head as the material slips against the arms of your glasses. On the contrary, the "fuzzy" material on the A40s never did this, also the headband, despite not being made of this goggle material, is more comfortable.
Not only were the Arctis pro less comfortable, but the suspension headband isn't as adjustable as it seems. I had to have it near the end of its adjustement for my head and the velcro fastener was alreay hanging half-off its mount just to try and get that extra 2-3cm of reach.
Back to the clamping force, these headsets tend to "pull up" on your skull rather than rest on them. The elastic goggle band works as a spring, pulling the earcups back upwards creating a rather unsettling feeling on the side of your face.
DTS Headphone X 2.0 is billed as the holy grail of positional audio for this headset, it's also the first to support it. The problem is, there is literally ZERO mention about how it's implemented. Do games have to explicitly support it? Does it magically enhance existing stereo and surround streams? No answer, and no information is given about this other than a rather silly info-article on Steelseries' website disguised as an "interview" with the lead DTS engineer for Headphone X.
Also, theoretically, Headphone X seems misguided. It bills itself as able to "reproduce the original mixing room" audio of the source material without actually questioning whether the creator wants that to happen to begin with.
Take the excellent sound design of Battlefield 1, for example: When DTS is enabled, (tested with every in-game setting) the audio tends to be hollowed out, and the soundstage widens but precision as actually lessend for it. I really tried to give it some time for my brain to adjust to it but a few things finally made me give up. First, the "room simulation" tech in DTS was so aggressive that the orchastral score played during BF1 matches was absolutely ruined by the effect, and second the female voice announing key milestones during the match became so echoed that i had to double check my settings again and again.
It seems to me, at least for game audio, that Dolby has had the upper hand for years on DTS and that trend doesn't seem to be reversing anytime soon.
Spatial audio aside, i have to give it to the Arctis pro's here. The drivers are deep, crisp and clean after adjusting the EQ to my taste (slight bass boost and tiny drop in mids / tiny increase in treble) i found the stereo presentation quite nice, full bodied, albeit rather "closed" in terms of sound compared to the semi-open A40s and A50s.
I played some tracks in iTunes and A/B tested my Steelseries with my old A40s and the Steelseries generally come out ahead, slightly. They sound "brighter."
The GameDac is nice, the menus are really quick and snappy and turning on/off DTS Headphone X is a single push of a button. I tested the Hi-Res mode but have no content (and little to zero game actually support 24bit/96Khz) to prove its worth. I simply used my iTunes store tracks to experience the Hi-Res mode and heard only the tiniest of differences in the "smoothness" of the presentation of tracks, something i might have actually been cognitively biased towards so a blind test might have been better for me.
For the price I paid, and for what I wanted (something to absolutely blow away my old A40s) I didn't get the real deal from Steelseries. There are two things needed for this product to succeed and it falls short there: 1. Ditch DTS for Dolby as the spatial signature of Headphone X is awful whenever I experienced it. 2. Re-do the comfort and fit of these headphones, the "ski goggle" idea is cute but ski goggles aren't supposed to be the holy grail of comfort, they're designed to stay on your skull as you rip down a mountain, comfort is secondary. Why take inspiration from a product that isn't even aiming to achieve your paramount goal?
Although my old A40s don't sound as nice, their spatial Dolby audio setting is rock solid without much distortion or muddy room-effects added to the game sound. I'll wait for another offering from Steelseries or simply see what Astro has in store next.
The quality of the wireless mic is as good as the best wired mics I've heard. Even in an environment dense with devices on 2.4GHz, I get great range.
The quality of the speakers is good, but with some tweaking with PEACE (equalizer) the speakers are EXCELLENT. Do a quick search for Arctis 7 eq curves.
Comfort-wise, the headset is very easy to wear for long periods. My ears get a little warm, but not sweaty.
Battery life is good. I charge it once a week.
Honestly.... there's nothing I can be critical of.
Does this headset deserve a 1 star: No. It's not that bad, but for the money and drawbacks, you can do a lot better; and so I find they are completely not worth your time and money. I hate it when people review a product and say that there is better out there, but then leave it to you to find said product, so I will also say, I bought Razer Naris instead. Wireless range isn't as good, but is very comfortable.
Comfort: I thought the "ski band" style would be super comfortable, not the case. It's decent, but slides off your head and really applies alot of the headset pressure to one small area. Even with the 2019 edition your ears will touch the inside of the headset..
Sound: worst part about them. Sounds suuuuper flat. I use hyper x clouds and i thought they sounded flat, but nothing compared to how flat these sound. Plus, max volume with these is not very loud.
Mic: no complaints, picks up a fair amount of background noise.
Wireless: works great. Wireless adapter seamlessly changes between outputs depending if the headset is on or off. My adapter had an issue and only played left audio.. which led to me returning them.
Le son est excellent et le micro est tout autant.
Je ne suis pas un fan de la strap d'ajustement pour la tête je trouve ca moins confortable mais ceci peut différer d'une personne à l'autre. Mon plus gros problème avec ses écouteurs est dans son choix de matériaux. Le plastique BLANC utilisé est très poreux et se tache ultra facilement. Et croyez-moi lorsque je dis ultra facilement, mon fils a remplacé ses ecouteurs corsair blanc pour se modèle car le mirco ne fonctionnait plus et il voulait essayer yn noyveau modèle. Il est habitué de jouer avec un oreillé derrière le cou pour un meilleur confort. Avec le casque Corsair, nous n'avons jamais eu aucun probleme, mais le plastique de steelseries est tres poreux et semble absorber la teinture de l'oreillé de mon garçon. Meme probleme si votre ado à l'idée de génie de jouer avec un kangourou et mettre sa capuche sur sa tête en jouant, la couleur de son kangourou a taché ses ecouteurs. J'ai retourné le premier casque croyant à un autre problème mais le résultat est le même avec le 2e. Choissez les steel series noirs afin d'éviter se genre de problème.
+ Looks sleek and stylish; LED around the earset changes colour and is very visually appealing
+ Retractable microphone
+ Sounds is crisp and clear. My partner used a sound-testing website to see how well the headphones worked and was blown away by the sound quality. He offered me to try the headset and experience the test---safe to say, I completely agree with him; the sound was so "real," I had to double-check it wasn't coming from the room I was in.
+ Sound isolation
+ Snug and comfortable fit
- I suppose the only con with this headset as opposed to his previous Diablo III headset is that my partner can't really keep one earpiece off as easily (which he would do while he was gaming so I could talk to him; he would have the headset a little bit skewwed with the earpiece resting on a different part of his head). This headset is less "flexible" in that regard. My partner can still keep one headphone off, but it is less easy to do than with his previous headset. Guess it's good for him, as he can't hear me complaining about his tardiness with cleaning the dishes...
Very happy with my purchase and the delivery only took 2 days !
The headset is comfortable. You can barely notice that it's there. The ski band strap is a neutral thing for me. The headset is not that great for people with smaller heads. The only way to adjust this headset is with the ski band apparently, which to me is kinda dumb. I actually prefer the old way and find that it looks funny as the very top of the headset will be sticking out like a sore thumb.
The RGB is beautiful. I can't complain about that at all, whatever light they are using, it looks fantastic. The problem with most headsets and RGB in general is, no one's ever going to notice it, especially if you're playing alone. The microphone's RGB is neat and it's nice to know when your microphone is muted. The light and colour is so vibrant that it actually blinds you though, this light literally hurts my eyes. The button to mute the microphone makes no sense to me, you should push the button in to mute, not the other way around. The mute button for the microphone is also kind of cheap, it gets stuck if you press on it a certain way sometimes. I don't think I'm a huge fan of the volume dial being on the left side of the speaker, I find myself accidentally hitting it when adjusting the headset.
The cords are nice and I do like them. From what I read it appears they are hard to get if they ever break, so that's not a good thing. The USB ChatMix Dial thing is kind of useless, especially if you're not playing with friends on discord. They should have made this item a one cord connection. They should have also let you have the ability to plug in the headset through USB without the ChatMix Dial. The ChatMix Dial does feel nice and it's built very well though.
The microphone sounds pretty good when I did some tests on the PC. However on the Xbox One it lacked in sound quality a bit. Every time I recorded a message it would have a loud ear piercing hum in the background. When I plugged in a cord into the controller, it made the sound go away, but had a weird choppiness effect. So I assume it's because it's using batteries and maybe my cord for the controller is about to die.
The software in general is good. The functions for the headset in the software are good but kinda lack. It would be better if the bass enhancement and etc had more options rather than just low or high. The EQ is nice and so are the other options, it's just they're so basic. Noise reduction in this headset is a beast, you can't hear anything in the background. Overall this product is average for the price. It's not a bad choice but I did expect a little more in terms of audio performance and software functionality.
1-The elastic band which rests on your head will most likely stretch to an unreturnable point at some point after many many many months of use, and apparently, the bands are backordered for ever which is something to consider.
2-The software that you install does not tell you the percentage of battery life remaining. Just bars. Also, when you charge it, it does not tell you when the headset is fully charged, and there is a bug in the software. Upon charging it for hours, unplugging it and turning it on, the software and headset will not update the power level - you have to replug it in order for the proper level to update.
But aside from this, it is a great headset. Would recommend.
Mic doesn't work very well at all and people can't hear you without turning you up 20+ on TS or discord.
Distortion in the speakers even at lower volumes and I have only had the headset a month.
Trying to get RMA but SteelSeries are making it so hard that I may just save time and money by buying another headset from a competitor. NEVER buying from SteelSeries again. First and LAST time
The build quality seems pretty good, in particular the swivel for the ear cups. The microphone is able to work in it's "retracted" state. I do wish that there was an option to have the mic auto-mute when retracted.