Top critical review
2 people found this helpful
All Messed Up
on March 21, 2015
I have purchased items from Step2 before & have had no issues so I didn't hesitate on this house but I was soooo disappointed!
The instructions listed the parts & hardware included; however, the screws were wrong. I had all of 1 size when there are 3 different sizes listed. And yes, I laid them all out to be sure. Because of this error, nothing secured together like it should. The screws were too short!
BUT even if they had bern long enough, the walls do not sit down into the base correctly so longer screws wouldn't have secured the pieces together.
My daughter & I ended up improvising & just hammered the darn things in where they would keep the parts from separating. The house is secure for my son but not at all like the instructions show. Maybe this particular package was a fluke but it soured my opinion of the company.