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Stephan Schiffman's Telesales: America's #1 Corporate Sales Trainer Shows You How to Boost Your Phone Sales Paperback – January 1, 2003
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Top Customer Reviews
For those of you who have read my book, you know I like the no nonsense approach to selling.
This book has some of the best sales techniques I've come across in a long time. The up-dated version of the book is very clear and concise and with many examples.
Steves "LEDGE" technique is one I highly recomend, and use myself.He also has a very powerful voice mail message that will get at least 50% of your calls returned. And I'm being conservative here!
I really liked this book, and know you will too.
Buy it, you won't be disappointed.
Great job Steve!!!!
Last week I cold called a firm and the decision maker was not super excited by the end of our conversation but she at least agreed to accept some literature from me in the mail. This week I called her back to follow up after reading the chapter on asking the right questions that will spark a response from the prospect and get an actual conversation started. I asked her how long she had been using her current provider and if she has ever compared against another firm to see if she is getting the best value for her money. I found out that she has been using her current provider since the winter and has never taken a look at another option since switching to them. I also found out the reasons she chose to use her current provider which gave me a very clear understanding of what I need to do in order to earn her business. We compared services and she was very surprised to find out that we can save her a significant amount of money and also speed up her process as well. By the end of the conversation she was calling me by my first name and the account should open sometime within the next two weeks. All I can say is that this is a great book and I can't wait to read it a second time. Just make sure that you put his recommendations to use.
Update: I've continued to use the advice in this book and I can sincerely tell you that the quality of my calls have CLEARLY increased.Read more ›
Good, solid, specific statements to "turn around" a resistant buyer using their own words. Powerful "play on words" and inter-personal "judo". Knowing what words to expect, in advance, and having words to "counter" the anticipated resistance when it occurs. Good stuff.
Most Recent Customer Reviews
At steamlineresults.com our sales team like our product development division is always improving. Steve Schiffman's work continues to make a big difference. Read morePublished 12 months ago by Garrett Graves
Very specific the author goes into detail regarding how to develop a call script that sells. I recommend this forall sales people nomatter experience or abilityPublished 22 months ago by Jon'Michael Fluellen
I definitely gained a lot from reading this book and other books that Schiffman has written. I highly recommend every sales person I know to read this.Published 23 months ago by Daniel Wilson
It may be helpful to the novice but not really geared for someone in the usiness for 30 years. . .Published on August 6, 2013 by Robert Strano
I wrote this book, so what can I say, it does everything that the cover says it will do. The right book if you sell on the phone.Published on July 10, 2013 by Steve Schiffman
Bought it to help develop our telesales staff through self learning and that is exactly what this book is designed to do through text book techniques then putting those into... Read morePublished on May 4, 2013 by PEn
I ordered this book for my team of Inside Sales Reps and a trainer came in and trained them on the concepts. Read morePublished on October 18, 2012 by Elle