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Stop, Ask, and Listen: Proven Sales Techniques to Turn Browsers Into Buyers Paperback – February 9, 2004

5.0 out of 5 stars 3 customer reviews

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Editorial Reviews

Review

Praise for Kelley Robertson and Stop, Ask and Listen

People will pay a premium for quality. We’ve used concepts similar to what Kelley presents in Stop, Ask, and Listen and they have helped us succeed. If they work for us, they’ll work for you. I recommend this book to anyone who is serious about increasing sales and customer loyalty.

—Harry Rosen, Chairman, Harry Rosen Inc.

This book gives every sales professional, in any market, a step-by-step process to make more sales, faster and easier than ever before. Worth its weight in gold!

—Brian Tracy, President, Brian Tracy International

Author of Advanced Selling Strategies

Stop, Ask, and Listen is an outstanding book! I was amazed how many practical ideas were included. When you apply these concepts you will definitely separate yourself from your competitors. I highly recommend this book to anyone in sales.

—Jim Clemmer, President, The Clemmer Group

Author of Pathways to Performance and Growing the Distance

I have been exposed to many sales processes and I have never seen one as practical and achievable as Kelley’s. It is refreshing to read a book on sales that succeeds in selling me on the process it prescribes. Stop, Ask, and Listen combines the essential mechanics and the crucial mindset of successful selling in a process that is totally achievable.

—Blair Minnes, Account Manager, Larter Creative

Stop, Ask, and Listen is an excellent book! Kelley has done what most authors neglect to do¾ include a step-by-step blueprint to implement the concepts in his book. His examples, analogies, and real-life situations reflect a keen understanding of professional selling behaviour. Good material for sales people at all levels, whether selling a Walkman or a multi-million dollar aircraft.

—Greg Marlo, Director of Sales & Marketing,

OurPLANE Inc.

Stop, Ask, and Listen is well-written book and a must-read for any salesperson. When you apply the concepts you will demonstrate to your customer why they should buy from you, at your price. It will definitely increase your negotiating power.

—Michael Sloopka, President, Selling Solutions

I am reading, re-reading, and re-reading this book. I am convinced that there is no finer book on effective selling in existence! Because of this book, I see a bright future ahead for me in sales.

—Dave Smith, Sales Associate, Forshey Piano Company

I have studied this book from cover to cover numerous times and have to say that it is probably the most helpful self-help sales training book I have read so far. My sales results from the open houses increased exponentially this last weekend…thanks to your blueprint. Looks like my sales are on an upward swing!

—Dino Di Diodoro, Agent, Re/Max Real Estate

I have read books by the top motivators such as Brian Tracy and Tom Hopkins and Stop, Ask, and Listen rates as one of the best. I have already doubled my sales from last month!

—David Hannah, Sales Consultant, Ottawa West Hyundai

"Brilliant" is the only way to describe this book. Kelley has identified the most significant challenges faced by salespeople and demonstrated how to overcome them. He demonstrates a keen insight into customer needs and wants. All salespeople could learn something from this book regardless of what, and to whom, they sell.

—Andrea Nierenberg, The Nierenbreg Group

In today’s economy, customers are more discriminating and have more information and choice. Kelley’s vision and concepts for motivating your customers to buy are unique and practical. This foolproof method of selling will distinguish you from your competition. Stop, Ask, and Listen is guaranteed to propel you to the highest level of success.

—Roz Usheroff, President, The Usheroff Institute

From the Back Cover

"This book gives every sales professional, in any market, a step-by-step process to make more sales, faster and easier than ever before. Worth its weight in gold!"

Brian Tracy, President, Brian Tracy International, and Author of Advanced Selling Strategies

 

Does the sheer thought of selling make you nervous and uncomfortable?

Do you find it difficult to overcome price objections?

Do you wish you could close more sales with less effort?

You are not alone. Most people are not natural-born sales professionals. Making a sales call stresses us out. Meeting our sales targets month after month is difficult and frustrating. We make a living but we know we could do better, close more sales, and earn more money.

Selling does not have to be difficult.

Now you can quickly and easily learn the techniques used by top retail sales people. They are deceptively simple, yet extremely effective. What’s more, they can be used by sales professionals in any business to improve their results.

Stop, Ask & Listen: Proven Sales Techniques to Turn Browsers Into Buyers will show you:

  • The 11 most common mistakes sales people make and how to avoid them.
  • How to create a connection with your potential customer quickly and easily.
  • The 33 questions that will gain your prospect’s trust.
  • How to deliver an engaging and captivating sales presentation.
  • A four-step process to overcome virtually any objection.
  • Lots of examples, sample scripts, and action plans you can use to apply the concepts in the book, no matter what you sell.

Whether you are new to selling, an experienced veteran, or a sales manager training, supervising, and coaching a team, you will learn valuable strategies that will help you increase your sales and earn more money.

If you buy a new print edition of this book (or purchased one in the past), you can buy the Kindle edition for only $2.99 (Save 77%). Print edition purchase must be sold by Amazon. Learn more.
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Product Details

  • Paperback: 192 pages
  • Publisher: Wiley; 2 edition (February 9, 2004)
  • Language: English
  • ISBN-10: 047083367X
  • ISBN-13: 978-0470833674
  • Product Dimensions: 5.7 x 0.4 x 9.1 inches
  • Shipping Weight: 11.2 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (3 customer reviews)
  • Amazon Best Sellers Rank: #799,768 in Books (See Top 100 in Books)

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Top Customer Reviews

By Brian Glassman on March 30, 2009
Format: Paperback Verified Purchase
This book is great for beginner sales people to learn a more effect means of selling, Listening was highly correlated with sales success and this book focuses on this key skill in their sales process. Remember there are many different sales process (different than techniques) and this book presents a listening based sales process, which I find works well for small to large retail sales. I recommended this to several of my student entering the sales field.

Brian Glassman
Ph.D in Organizational Leadership from Purdue
Innovation Management
Communication
Amazon Book Review
See my other Sales Book Reviews by clicking "see my reviews" at the top!
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Format: Paperback
Excellent easy read. Helps with interaction with others, sells tips and approach. Trust Him
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Format: Paperback Verified Purchase
Item came just as described, binding and pages are in great shape. Also came in a timely fashion. Thank you.
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