- Hardcover: 244 pages
- Publisher: Ballantine Books; No Edition Stated edition (April 1, 1998)
- Language: English
- ISBN-10: 0756756049
- ISBN-13: 978-0756756048
- Product Dimensions: 6.2 x 1 x 9.2 inches
- Shipping Weight: 1.2 pounds (View shipping rates and policies)
- Average Customer Review: 6 customer reviews
- Amazon Best Sellers Rank: #2,508,141 in Books (See Top 100 in Books)
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Stop and Sell the Roses: Lessons from Business and Life No Edition Stated Edition
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In less than a decade, former social worker Jim McCann turned a nearly bankrupt florist into a $300 million enterprise that dominates the field. Stop and Sell the Roses: Lessons from Business and Life is his brightly written story of 1-800-FLOWERS, the failing company he turned around through business savvy and personal insight. Weaving the tale of his firm's odyssey with observations on his own management style, McCann offers a prescription for success centered upon individualized customer interaction that encompasses everything up to and including the Net (where 1-800-FLOWERS now does 10 percent of its business). --Howard Rothman --This text refers to an out of print or unavailable edition of this title.
In less than a decade, former social worker Jim McCann turned a nearly bankrupt florist into a $300 million enterprise that dominates the field. Stop and Sell the Roses: Lessons from Business and Life is his brightly written story of 1-800-FLOWERS, the failing company he turned around through business savvy and personal insight. Weaving the tale of his firm's odyssey with observations on his own management style, McCann offers a prescription for success centered upon individualized customer interaction that encompasses everything up to and including the Net (where 1-800-FLOWERS now does 10 percent of its business). --Howard Rothman --Amazon.Com Review
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There's a ton of ways to run a business. You can follow the advice of some marketing guru or pay thousands of dollars for the counsel of a business consultant.
But nothing beats hearing how someone who's been there done that, and still doing it tell you have to run your business from start to finish.
McCann gives wise business counsel including how to hire people and how to treat your customers.
Also, his prediction that businesses of the future will be ran like large movie productions is not off base.
If you have a sentimental side and the success of your business depends on forging immense trust between you and your would-be customer, I suggest you listen to what McCann has to say. He's business has to overcome several customer barriers and he maneuvered them well.
Moreover, McCann lets his previous work as a student counselor, or "cultural engineer", play a big role in how he manages 1 800 FLOWERS.
He's telling the story that entrepreneurs need to hear.
Jim McCann, the easy-going and lovable "flower guy" who stars in his own TV ads, is arguably one of the great entrepreneurial success stories of our generation. But don't be fooled at how easy he makes it appear on television. McCann worked hard for his success and, like most other successful entrepreneurs, realized more than his share of failure as he built the organization that is now recognized worldwide as 1-800-FLOWERS. His story will astound and inspire you.
McCann's book, subtitled Lessons from Business & Life, is as enjoyable a read as you are likely to find in any business book of its kind. Within his 1-800-FLOWERS McCann has created a culture of fun in the workplace and he manages to create the same level of fun for his readers. His approach to the New Retail Paradigm will likely be modeled--to some extent--by every aspiring entrepreneur who reads this book. And in case you get carried away with the occasional bursts of laughter as you make your way through his witty and often laugh-out-loud narration, he will just as quickly silence you and bring you back to the harsh realities of entrepreneurial life with provocative statements like, "If you are an entrepreneur and you do not eat, breath, and live your business, you will very soon be an ex-entrepreneur."
Among the many lessons learned from his book, the one he stresses above all others--and the one that has stuck with me long after I finished reading it--is: first make a relationship, then do business. If you are inclined to read autobiographies of successful people as a way of gleaning some useful information to apply to your own life, Stop and Sell the Roses gets my highest recommendation.
As the name of the book implies, this book is more than simply a "how to" guide for business. It contains lessons from McCann's life and business that you will enjoy and benefit from for years to come. For those fans of the book--of which I am obviously one--we can only hope that as the retail paradigm continues to shift and 1-800-FLOWERS continues to lead the way, Jim McCann will bless his readers with a follow-up book in the near future.
If you want to learn how to scam people, and then brag about it, maybe you'll like this, but for me it was not only non-educational, but rather disgusting.