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Storytelling in the Digital Age: A Guide for Nonprofits Paperback – June 6, 2017
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Storytelling is the most effective way to grow support and to keep donors engaged. It's all about crafting authentic, real, emotional stories about the work that you do every day.
Sharing gripping stories using social media is a powerful way to showcase the results of your work. Social media, combined with great websites, blogs, and email tactics, is being used successfully to raise awareness and substantially increase fundraising success.
But with all the digital tools available, how can you, as a busy nonprofit professional, choose where to place your focus? How do you identify, collect, and craft these wonderful stories that will compel people to take action? How can you mold these stories for each digital and social media platform? What are the steps you can take to develop a plan for your storytelling campaign, to ensure that you won’t just be spinning your wheels?
That’s where Storytelling in the Digital Age: A Guide for Nonprofits comes in. Author Julia Campbell guides you every step of the way in a conversational, fast-reading style designed for busy nonprofit practitioners such as you. It will:
- Show you where to find and how to collect the best stories about your nonprofit’s work and impact.
- Describe the ways to tell an effective story, developing a narrative arc and hook, and how to focus on people versus programs in your stories.
- Address the unique and very real challenges that nonprofits face when sharing stories about their work online, including confidentiality obstacles and reluctance on the behalf of staff and volunteers.
- Give you tips on creating a culture of storytelling at your nonprofit, even if you have never told stories or used social media before.
- Walk you through the steps required to identify, recruit, cultivate, and motivate your very own army of storytellers to spread the word about your cause.
- Give you storytelling strategies that will turn your supporters from passive readers into passionate advocates.
- Provide you with the nuts and bolts of creating a plan for a digital storytelling campaign.
- Show you how to integrate storytelling into your nonprofit website.
- Give you the basics of blogging for your nonprofit, as well as a brief description of the major blogging platforms.
- Cover the best practices in nonprofit email marketing, how to build a powerful email list, and how to integrate email marketing efforts with your website and social media channels.
- Explain the basic principles of using social media to tell your nonprofit story and how to best incorporate visuals in your social media storytelling.
- Provide tips on using video to tell your stories, including leveraging the popularity and unique perspective of live streaming platforms.
Table of Contents
Part One: Making the Case for Storytelling
Chapter One: We Are All Storytellers
Chapter Two: Culture Shift: Creating an Army of Storytellers
Chapter Three: Creating a Storytelling Plan
Part Two: Building Your Storytelling Arsenal
Chapter Four: The Stories You Need to Tell
Chapter Five: Places to Find Great Stories Your Donors Will Love
Chapter Six: Stories That Turn People from Passive to Active
Chapter Seven: Addressing Common Challenges in Storytelling and Social Media
Part Three: Molding the Storytelling Gold: How to Promote Your Stories Using Your Website, Email, Blog, and Social Media
Chapter Eight: Your Nonprofit Website and Mobile Strategy
Chapter Nine: Storytelling Through Your Nonprofit Blog
Chapter Ten: Creating Great Nonprofit Emails that Inspire Action
Chapter Eleven: How to Use Social Media and Video for Storytelling
Chapter Twelve: Measuring Results and Building on Successes
- Print length224 pages
- LanguageEnglish
- Publication dateJune 6, 2017
- Dimensions6 x 0.51 x 9 inches
- ISBN-101938077792
- ISBN-13978-1938077791
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Editorial Reviews
About the Author
View her speaker reel here: bit.ly/JuliaSpeaks
Julia wrote her book Storytelling in the Digital Age: A Guide for Nonprofits as a roadmap for social change agents who want to build movements using engaging digital storytelling techniques.
Based north of Boston, Julia has happy clients spanning the globe from Moscow to San Francisco. She has provided keynote talks, workshops, and training to Meals on Wheels America, the Make-A-Wish Foundation, the Boys & Girls Clubs of America, and Facebook. A full list of her 2018 and 2019 speaking engagements can be found at jcsocialmarketing.com/speaking.
Julia is a frequent contributor to Nonprofit Tech for Good, Social Media Today, Maximize Social Business, Elevation Web, Network for Good, Wild Apricot, and others.
Her passion is to get organizations and change makers to stop spinning their wheels and start getting real results using digital tools. You can check out her thoughts and ideas on all things nonprofit digital storytelling at jcsocialmarketing.com/blog.
Short bio: Julia Campbell is on a mission to make the digital world a better place. Through speaking, training, and consulting, she shows social purpose organizations how to use social media and storytelling to build communities, showcase impact, and advance their causes. Julia is the author of Storytelling in the Digital Age: A Guide for Nonprofits, and was recently named one of the top 25 Nonprofit IT Influencers to Follow in 2019 by BizTech Magazine.
Product details
- Publisher : CharityChannel Press; 1st edition (June 6, 2017)
- Language : English
- Paperback : 224 pages
- ISBN-10 : 1938077792
- ISBN-13 : 978-1938077791
- Item Weight : 10.7 ounces
- Dimensions : 6 x 0.51 x 9 inches
- Best Sellers Rank: #1,256,738 in Books (See Top 100 in Books)
- #106,542 in Business & Money (Books)
- Customer Reviews:
About the author

Julia Campbell has run her digital marketing consulting business for almost a decade, focused exclusively on mission-driven organizations. A mom of 2 and a Returned Peace Corps Volunteer, she is the author of Storytelling in the Digital Age: A Guide for Nonprofits, a roadmap for nonprofits who want to build their movements with effective and engaging digital storytelling.
Based north of Boston, Julia is a global authority on digital fundraising and storytelling, with happy clients spanning the globe from Moscow to San Francisco. She has provided workshops and training to Meals on Wheels America, the Make-A-Wish Foundation, the Boys & Girls Clubs of America, and Facebook. Julia is a frequent contributor to Nonprofit Tech for Good, Social Media Today, Maximize Social Business, Elevation Web, Network for Good, Wild Apricot, and others.
Her passion is to get nonprofits of all sizes to stop spinning their wheels and start getting real results using digital tools. You can check out her thoughts and ideas on all things nonprofit digital fundraising and storytelling at www.jcsocialmarketing.com/blog.
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Of course, storytelling is as old as humankind. For thousands of years, stories were the primary way that we transferred knowledge and culture—and for some societies, they still are. Cave art, stone tablets, parchment, and the printing press were game-changers—they allowed us to document our stories and make it increasingly easier to convey those stories to others. And more recently, information technologies and social media have become even more powerful game-changers in that process.
As a vice president of Arthur D. Little, Inc., the international consulting firm, I was responsible for the design and implementation of the corporation's first global knowledge management initiative. It was in that role that I met Steve Denning, one of the modern gurus of storytelling in the business world. Storytelling has been on the radar in corporate America for two decades now—especially since the Denning published “Springboard: How Storytelling Ignites Action in Knowledge-Era Organizations” in 2000. Storytelling rapidly became a formal, proactive, strategic activity in many organizations, one in which staff and management were actively trained. And more recently, social media has become a major vehicle for communicating and discussing stories.
As Julia points out, there has been hesitancy by nonprofits to adopt storytelling. But, as she says, with a better understanding of storytelling and increased knowledge of social technologies, a shift is underway. Combining storytelling with social media tools is a great way to gain exposure, connect with stakeholders, recruit supporters, and secure donations.
Personally, I have seen that shift in two large, national nonprofits that have used storytelling to help a Board understand the meaning of strategic initiatives, and to support a development function in its fundraising activities. And a third uses storytelling as a prime component of its service offerings. While embracing storytelling and social media is moving more slowly into the ranks of medium and smaller nonprofits, the shift is inevitable, and Julia’s book should prove a valuable asset to nonprofits ready and willing to take the plunge.
In the first part of her book, Julia does an excellent job in making the case for storytelling – why it is important, how to become a great storyteller, and how to develop a concrete plan to advance a storytelling program.
The second part tells how to develop an arsenal of stories. Julia describes the different kinds of stories that nonprofits tell, and the places where stories can be found. She also discusses how to move from simple stories to “great” stories—stories that have a strong call to action—and how to overcome common challenges in storytelling.
The focus of the third part of the book is on how to promote stories. In five chapters, Julia discusses websites, mobile strategies, blogs, email, social media, and video. In fact, part three and its chapters can stand on their own as valuable resources for anyone who wants to leverage these technologies. For example, in the chapter on creating a website, Julia presents a set of Ten Commandments that should be followed to ensure success. While the discussion in these chapters is in the context of storytelling, the content is relevant to a wide range of communications initiatives.
The final chapter covers a critical element in storytelling—and any similar program: how to develop solid metrics and to measure results to build a successful, sustainable program over time.
The book includes a set of five valuable appendices that provide templates and a checklist for different aspects of the storytelling journey. And in strategically placed callout boxes throughout the book, Julia succinctly covers topics including tips, principles, caveats, and real-world stories.
To quote Julia, “great storytelling is the best way to capture the attention, as well as the hearts and minds of your supporters. Using modern digital tools…is vital in the quest to get your stories in front of a critical mass of people.”
In this age of ever-shortening attention spans, you may worry that your digital strategy must involve flashy technology and near non-stop tweeting. Fear not! In her new book, Storytelling in the Digital Age: A Guide for Nonprofits, Julia Campbell will disabuse you of these beliefs, offering up practical guidelines to find a social media strategy that is right for you. What’s more, she keeps the focus on the very best engagement tool out there: your stories.
Before jumping into what Campbell calls “the shark infested waters of social media,” she lays out a number of different actions organizations large and small can take to create and collect their stories. Only after you have a good storytelling strategy and good stories, Campbell asserts, is it time to think about using digital tools to promote and publish them.
In the second half of her book, Campbell makes the formidable process of digital storytelling feel accessible and, dare we say it, fun. From determining which social media platforms your target audience uses to encouraging your supporters to post their own stories, you will find step-by-step instructions and real-world examples that will get you feeling inspired to dive in.




