- Paperback: 320 pages
- Publisher: Rosenfeld Media; 1st edition (April 15, 2010)
- Language: English
- ISBN-10: 1933820470
- ISBN-13: 978-1933820477
- Product Dimensions: 6 x 0.6 x 9 inches
- Shipping Weight: 1.3 pounds
- Average Customer Review: 4.6 out of 5 stars See all reviews (10 customer reviews)
- Amazon Best Sellers Rank: #714,335 in Books (See Top 100 in Books)
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Storytelling for User Experience: Crafting Stories for Better Design 1st Edition
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Top Customer Reviews
This book addresses the role of storytelling in both Usability testing, Design and Reporting.
Briefly the chapters are listed below. You can see the subchapters online as you can view inside this book. I've noted where items really grabbed my attention.
Chapter 1: Why Stories
Chapter 2: How UX Stories Work
Chapter 3: Stories Start with Listening (and Observing)
Chapter 4: The Ethics of Stories
Chapter 5: Stories as part of a UX process
Chapter 6: Collecting Stories (as part of UX Research)
*****(walking through tasks as a persona you are more likely to use a product like they would.Read more ›
I am one of the leading organizers of National Robotics Week, a broad initiative supported by industry, academia and nonprofits to raise public awareness of robotics and to celebrate how robots can help students excel in science, technology, engineering and math. After the first National Robotics Week in April 2010, I started to consider how we might be able to improve the website for 2011. Based on my previous work in human-robot interaction and ethnography, I recognize the importance of understanding the user when developing new technology. I haven't had any formal training in user experience, nor are there any UX specialists working in my division.
Needless to say, the thought of reworking the website was overwhelming. We have many, many different groups with an interest in National Robotics Week -- members of the robotics industry, academic researchers, educators from formal and informal learning settings, students of all ages, robot hobbyists and more. I needed a way to organize the experiences that all of these groups had with using the website in 2010, and I needed a way to do it relatively quickly and inexpensively.
I dove into _Storytelling for User Experience_ enthusiastically. Even without a background in user experience, I was able to understand why stories are important and see how to generate my own. I found the plentiful real-life examples and the summaries at the end of each chapter to be particularly helpful.Read more ›
"The first time I talked about storytelling in public, I was pretty nervous. Debi Parush, Karen Bachmann, and Basil White sat up with me the night before while I ripped up and rewrote the whole presentation. The next morning, I arrived to find a room full of people and Caroline Jarrett sitting in front, notepad at the ready. Terrifying".
And I'd thought I was being friendly and attentive! What she doesn't say is that her presentation was brilliant. I started using stories myself, and I also invited her to teach a workshop at a training event I was organising a few months later. We've been working together on and off ever since.
That story sums up our whole working relationship, based on deep mututal respect, constantly challenging each other to do the best work we possibly can, and occasional dramatic differences in perspective.
Which brings me to my review of the book. I've given it five stars, as you might expect knowing that Whitney and I work together, but I hope my story helps to convice you that despite our association, I'd never do that unless I thought the book thoroughly deserved them.
Chapters 1 through 5 are the first section of the book. They explain how stories work, calling on our shared human experiences that go back to the time before writing when our culture, history, and craft were communicated through stories.Read more ›
Most Recent Customer Reviews
The book is quite long yet 99% of text is water mixed with obviuous teachings. Just randomly opened a book and got a header "Your own relationship to the story affects your choice... Read morePublished on May 4, 2011 by Vlad Golovach
This long-needed book hits a home run. An excellent read, written by real experts in the practice of UX design. Read morePublished on February 2, 2011 by H. Rex Hartson
This book is a great resource about organizational storytelling-- even for those of us working in other industries and settings. Read morePublished on May 23, 2010 by Helen Osborne
This book captures many of the concepts that I have been working through as a user experience designer and researcher in the field. UX is everywhere. Read morePublished on May 11, 2010