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Success as a Mediator For Dummies 1st Edition
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From the Back Cover
Everything you need to become a master mediator
To be an effective mediator, you need to learn and fine-tune a variety of special skills, from remaining calm and neutral, to breaking impasse, to marketing your business with diligence. Whether you have a background in law or you're brand-new to the field of conflict resolution, this guide gives you everything you need to enter the exciting world of mediation.
Say yes to success find out how to choose a market that holds the greatest potential for success and obtain the training to pursue that market
Mediation strategies 101 get a handle on the fundamental techniques used in mediating, like anchoring, framing, trust-building, brainstorming, problem-solving, and logrolling
Put your skills to the test take a tour of the various situations you'll have to navigate during a mediation, and how to establish and maintain your authority while also helping the parties resolve their disputes
Drumming up business discover how to market yourself and your services, grow your business through networking and referrals, and understand the ins and outs of the business side of mediation
Open the book and find:
Advice on finding the perfect mediation market for you
The required education and training
Helpful hints to network with other mediators in the community
The best mediation style for your dispute
Conflict resolution styles, strategies, and tactics
Field-tested ways to break through impasse
Resolve disputes, offer advice, and facilitate discussion
Remain neutral, calm, and in control
Succeed as a private-practice mediator
About the Author
Victoria Pynchon is a mediator, author, speaker, negotiation trainer, consultant, and attorney with 25 years of experience in commercial litigation practice. Joe Kraynak is a professional writer who has contributed to numerous For Dummies books.
Top customer reviews
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Where her prior book gave great anecdotes and stories to illustrate conflict resolution in a more general sense, her new "Dummies" book is focused exclusively on the practice of mediation. Like the other books in the "Dummies" series, it starts with a great overview and outline of the various chapters and moves forward in a manner that allows a reader like me to read it cover to cover or to find just what I'm looking for. As a newly minted mediator, the book gives me a great perspective on the future possibilities as well as giving real life ideas that I may not have thought of. I recommend it for anyone dipping a toe into the mediator pool.
That's not to say that I don't think it will help the seasoned mediator (or litigator for that matter). Many of the tips point out impasse breaking strategies aside from locking the parties in a room until they agree. Many of these tips give some great "outside the box" ideas to get the most recalcitrant parties to see the value of a settlement. The more "arrows" in the quiver of any mediator (new or old), the better in my thinking.
In short, if you are at all interested in mediation from either the advocate's or the mediator's perspective there is something in this book that will help you out.
A staple for mediators.
The advice is practical and there are examples from current affairs such as lessons from Occupy Wall Street, which makes it contemporary. The book provides a thorough background on the causes of conflict (differences in perception, beliefs and values) etc and how to use certain skills such as persuasion to work through disputes.
Overall an extraordinarily well-written book which is a must have for anyone's bookshelf - you never know when you'll need it.