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No Such Thing as Small Talk: 7 Keys to Understanding German Business Culture Paperback – November 3, 2010
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The author fails to explain concepts and ideas; not one worthy abstraction, just pure ramblings with no back up data, or research or apple pie, nothing!
Anyways, if you seek to acquire new skills, this book is NOT what you are looking.
A waste of money and time.
It was very informative, covered all the basics and had several extra, important tips, and it has a fantastic list of resources at the end to further help the reader understand the German business culture.
I would recommend this book again and again for anyone who wants to learn more about Germany, especially for business reasons.
While this is not an exhaustive book of German cultural practices, it is usefully as a quick reference for basic business knowledge and etiquette. For example, it is considered very impolite to remind someone to take care of something for them or to check up on them. They take it as a saying "You don't trust me to get the job done, even though I said I would." These differences can also be funny to people that have grown up in this type of an environment and never stopped to think about these differences. It's an interesting look from the eyes of an outsider (Melissa Lamson, who is an American).
My two gripes are the length and the price. It stands at about 162 pages; if one ignores the extras and focuses solely on the text, then it is probably only around 142 pages. The paperback, as I am writing this, is around $20 USD, which is pretty expensive for such a small book. The Kindle price is around $10 USD, which is much more reasonable. I decided not to deduct any stars because of this because it is a decent book and there are not many like it. Having said that, I would definitely recommend buying the Kindle version over the paperback. It's also a pretty quick read and you could easy read it a few times in the time it takes to fly from the East Coast to Berlin.