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Suddenly in Charge: Managing Up, Managing Down, Succeeding All Around Paperback – February 26, 2011
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Being thrown into a new manager's role can be a lot like an ice water bath???shocking and exhilaration all at the same time! Roberta Matuson takes what can be a daunting experience and creates a step-by-step guide for new managers. Her insight, practical tips, and real-life scenarios make this book a critical read for any new manager. Suddenly in Charge proves that you don't have to learn everything the hard way!
Where was this book when I started managing people? Whether it is talent selection, leadership communication, performance problems or helping your boss prosper, Suddenly in Charge is the quintessential guidebook for succeeding in the maddening-albeit fulfilling-world of management.
When it comes to management of people, Roberta sees through all the noise to the heart of the matter.―Mark Spitzer, President, Photonic Glass Corporation
When both time and money are scarce, Suddenly in Charge is a must-have for all new supervisors or managers. Matuson's experience working in the trenches is evident and the book is written in a straightforward, understandable, and authentic manner. Oh, how wish I had this book many years ago when I moved from an individual contributor role into a management position!
When I made the leap into a senior leadership position at a small software company and was suddenly in charge, Roberta's guidance and insight was instrumental.―Rose Eastman, Senior Director, Technical Program Management, Former VP of Operations, Enterprise Knowledge Systems
The advice I have received from Roberta over the years regarding leadership matters has been invaluable. It will be great to now have a resource like Suddenly in Charge to access whenever I need it.―Russell Whitaker, Senior Vice President, Broadcast Pix
Suddenly in Charge is a must-read playbook for the new manager. Delivered in a unique and creative way, Roberta Matuson equips the new manager with practical tools and examples that set their course for success in all directions.―Barbara Callan-Bogia, Vice President, Organization Development & North American Retail Human Resources, Office DEPOT
Roberta???s knowledge and expertise in HR is amazing! Her advice in dealing with junior???and senior???level managers and executives is truly exceptional! She is a wonderful person who has been an extraordinary mentor.―Pam Hoey, HR Director, Sentient Jet
Roberta Matuson???s Suddenly in Charge offers compelling lessons for both employees and their bosses???Comprehensive in sweep and replete with suggestions, this informative read is relevant for all levels.―David Boyd, professor, Management and Organizational Development Group, College of Business Administration, Northeastern University
I was incredibly fortunate to find Roberta as a mentor right out of college. She completely prepared me to step in and be ???suddenly in charge??? in subsequent positions.―Megan Caradonna, Customer Service and Production Manager, Little Sib LLC
Have you just parachuted in for a hard landing in management? Dust yourself off and read Roberta Matuson???s spot-on primer for new managers. Matuson offers nuanced advice on how to succeed on all fronts from day one.―John Rossheim, Senior Contributing Writer, Monster
Not only a practical and effective management training tool, but a comprehensive corporate survival guide. Don???t face the jungles of corporate management without this book close at hand.―Andrew Ashley, Vice President, Bank of America
Roberta Chinsky Matuson has leveraged years of experience and her significant insights into generational differences to develop a primer for managers of all ages and levels in an organization. Her directs, no-nonsense writing style results in many useful take-always in every chapter. Be sure to read both sides of the book; as she points out, managing up is just as important to an executive???s success as the ability to manage down!
Our industry requires us to be up to speed???management-wise???at all times. With Roberta Matuson, I never have to worry about this. I would highly recommend this book to any business owner.―Peter Rinning, owner, QRST???s
About the Author
Roberta Chinsky Matuson found herself thrown into management at age 24. By her own wits-and through trial and error-she succeeded and became an internationally recognized thought-leader, consultant and career expert, often quoted in the media.
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Top customer reviews
I served for over 25 years in the Canadian Army. Before I "got the keys to the car" as a young officer, I had to undergo a grueling yearlong course in leadership, decision-making, planning, and management. After that, during my first leadership opportunity as a 23-year-old platoon commander, I was surrounded by mentors and had the support of my team of NCOs.
Unfortunately, most organizations provide nowhere near the same level of training and support to first-time managers and subordinates. This book, though, goes a long way to providing detailed guidance and advice to new managers. Although the book is subtitled Managing Up, Managing Down, Succeeding All Around, it is really about the nitty-gritty of day-to-day leadership in the organizational trenches.
I was particularly impressed by the author's organization of the book into two distinct sections. The first part of the book deals with the delicate art of "managing up." In this section there are chapters on, among other things, adapting to your boss's management style, navigating the storm-tossed seas of office politics, and dealing with a bad boss. Needless to say, these are topics that are not often covered in books about managing and leading. However, they are a reality in all organizations. With Matuson's guidance, no new manager need be in the fog when it comes to these arcane matters. There is even detailed advice on asking for (and getting) a raise.
The second part of the book focuses on "managing down." In other words, this is the fine art of leading one's own subordinates. The reader will find a well rounded look at the various aspects of managing and leading a team, everything from making a good first impression on acceding to the exalted functions of manager/supervisor, to acquiring talent, conducting performance reviews, and that bane of every manager's existence, firing.
My two favourite chapters are are the ones respectively on dealing with difficult employees and gaining the respect of subordinates. These two chapters are worth the price of the book, in my opinion. I once had a commanding officer in the Army who told us that the secret to leadership was to be respected, not loved. Matuson fearlessly addresses this issue. In the process, she also shows that the key to getting respect is giving it, though without caving in or doing the work of subordinates or trying to be their friend.
In conclusion, Roberta Matuson has written what I believe will prove to be the classic work on managing and leading for new managers. If you are a new manager, it's a must-have. If you are appointing or leading or mentoring new managers, it's also a must-have. And if you are veteran manager, there is also much here that you can use in your day-to-day management and leadership.
I found the chapters, "Should You Care Whether Your Employees Love You?" and "Dealing With Difficult Employees" especially well done. This book is actually two books -one for those heading up the ladder, and one for people on the top rungs trying to get their employees motivated, engaged and productive. "Suddenly in Charge" will get you pointed in the right direction, whether it's up or down.
Managing down - help new managers learn from experience to build up strong manager-staff relation In a respectful and trusty manner. New managers still need to learn to engage and motivate their employees with the ultimate goals to develop their potentials.
Quotes and live examples by great managers are very useful and handy learning materials. I would like to review this great books from time to time.
It could save you from a bad situation or improve things in a setting that has potential.
I can't praise Ms. Matuson's book highly enough!
Matuson also excels in describing how we can improve communications within our inter-generational workforce.
It will point you in the right direction, however isn't in very depth on any specific topic.
I would consider it a great primer book for managers, with plenty of follow up required.
But the time reading and money was very well spent!