Sunbeam HTM5 Tea Drop 850-Watt Hot-Tea Maker, Black
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- All-in-one 850-watt tea maker for heating, steeping, and serving hot tea
- 28-ounce capacity; variable steeping control; keep-warm function
- Accommodates bagged and loose tea; removable tea basket
- Stylish glass teapot with generous handle and drip-free spout
- Measures approximately 8-3/4 by 9 by 10-1/2 inches; 1-year warranty
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Top Customer Reviews
1. It doesn't heat the water to boiling, which you need for good tea.
2. The tea never steeps, despite the advertising from Sunbeam. The water drips through the tea quickly, just as water drips through coffee grounds. I didn't see any difference in the settings on tea strength. All the tea is extremely weak, as when you just dunk a tea bag in warm water for a few seconds.
I called customer service at Sunbeam to find out if I was doing something wrong. The person I reached tried to work a machine himself, and then went to his supervisor. He finally said that my machine was working fine, so there was nothing to be repaired under my warranty. He asked me how long I expected the tea to steep, and I said that most teas recommend 5 minutes, but that this machine doesn't steep at all even at the highest setting. It just drips through, like a coffee maker, and so I felt their advertising was misleading. He said he would pass my complaint on, but there was nothing he could do for me. I could return it, he said, if I had a sales receipt.
That did not seem sufficient for me, so I am writing this review. I wish I had read the other ones before purchasing it! It is just a coffee maker that is over-priced and inaccurately advertised.
INSTRUCTIONS: Here's my Tea Drop process: Open the top of the water chamber. Remove the holder mechanism and the filter. Fill the water chamber with no more than 30 oz. of water. Replace the holder mechanism, but NOT the filter. Press the chamber lid down at the side tabs until you hear them click and make sure the little directional spout tray (under the word 'Sunbeam') is fully pushed in, otherwise your water will escape as steam and the pot won't fill properly -- I learned that the hard way ;) With in-pot brewing, it doesn't seem to matter much which setting you choose (mild > strong).
Remove the teapot lid and place 4 tea bags in the glass pot. (You can use loose tea, but it's messier and you'll need a strainer when pouring tea into your cup.) When I want just a hint of flavor. I use three black tea bags and one specialty bag (e.g., Earl Grey, Ti Kuan Yin (oolong), orange herb, apricot, mint, etc.) Replace the pot lid, place pot in machine, press the 'on' button and walk away!
It takes about six minutes for the water to heat and pump from chamber to pot. The tea will reach a temp of about 170 degrees F.Read more ›
That said, this tea maker does keep the tea you have made nicely warmed, so that is a plus. If you're not a fanatic for awesome tea and you don't mind using twice as much tea, you might find this teapot a nice convenience.
Most Recent Customer Reviews
The removable tea channel was missing. The unit would not function without it and I substituted the tea channel from the tea maker I discarded. Read morePublished 24 days ago by hans w lange
The basket and piping from hot water did not fit well and clogged oftenPublished 2 months ago by Anna Schulte
So far so good. Work as good as our old one, and it works as good as we hoped.Published 3 months ago by DGC1947
This arrived timely and has been working perfectly and in great condition Thank youPublished 6 months ago by Teresa Keating
Our first Sunbeam Tea Drop lasted nearly 10 years. They don't produce these all the time, so we just broke out the spare. Read morePublished 8 months ago by saxman
I have used this product very little. It appears to work well.Published 10 months ago by J. Stikeleather
i love the tea pot it just doesn't keep the tea warm enough[looks like a little chinchilla]Published 10 months ago by Gergoos abstractomatic