OK first off, I bought this unit to tear it apart and rebuild it as a UV Curing oven for my Formlabs Form 2 3D Laser Printer. As such, I'm not the typical user of such a product. I will never put a towel in it, and I will never run it at the full temperature. So here's what I did and why I only rated 3 Stars.
The UV light included in this unit is wholly inappropriate for my application. I need a 405nm light source @ 10W. I purchased an LED module and threw away the bulb that was included in this oven, along with the small plastic housing for the bulb. I need a reflective surface for the LED so used a 3mm thick sheet of aluminum which also worked as a heat sink for the LED module.
I need two temperatures, 40C and 60C, and I've wired in a PID temperature controller to give me precision temperature control.
To install the PID temperature controller in the box, I had to remove the top panel plastic bezel. Fortunately the switches were a drop-in replacement for the holes already located in the steel cabinet behind the now missing plastic piece. I used a dremel tool with a #40 cut-off wheel to cut a rectangular hole in the front metal of the cabinet. Quick work with a file took off any rough edges and the PID controller fit like it belonged there all along.
Now unfortunately removing the top plastic bezel face also removed one of the hinge points for the door. The door is held on magnetically which is a nice touch but I had to design and 3D-print a custom hinge bracket because this was a quicker solution than going to Home Depot and trying to find a hinge that would fit.
I also had to strip off the rubber UV TOWEL WARMER badge and replace with a (you guessed it) 3D printed badge that says instead UV CURING OVEN.
So far so good.
Now here's where we have a problem. Mind you I'm an electrical engineer so none of this was a show stopper for me, but this is a big red flag for anyone who buys this product to use as a towel warmer.
THE FUSE IS ON THE NEUTRAL LINE!
This is exceedingly dangerous. I have rewired my unit to put the fuse in the HOT line where it belongs.
This loses two stars. I know this unit is not UL listed but geez people, this is basic wiring here. You don't fuse the neutral. Someone's gonna get hurt.
Top vendors and great product. Had a small issue with my product that was immediately resolved by the vendor. They listened and understood and acted quickly to resolve my issue. If you have an issue....call them and they will take care of it.
We love our towel warmer and it completes our in-home spa experience. Our masseuse enjoys the convenience of it when she visits. No need for dipping towels in hot water or using a microwave AND you can warm up DRY towels - nothing like a warm dry towel.
Towels are always the same temperature coming straight out of the warmer. No guess-work or scalding. It's like being at the spa for have the cost.
i bought this for my massage business hoping to add a great feature for the northeastern winters we have. It is great! Towels come out very warm. I have not used the "crock pot" method but the lady I partnered with has used that method and she said that sometimes the towels are unevenly heated. I did not get that from this. I will however say that it is small. AND the ultra violet light did "bleach" or lighten my new towels. So I bought more new White Towels. Otherwise A handy unit for my massage room that should last a long time. Also, prop the door open at night or when done to let it air out. There is a lot of condensation.
Great Item for the Price! It works great although it's very lightweight! I love it for the price!
Special Note: NOT Recommended for EPILEPTIC or seizure prone individuals. The UV light began flickering on and off after 2nd day, not sure it's suppose to do that its on a surge protector, but experiences with several spas which have same issues with uv sanitizers, I thought it minor, except one must question in the back of the mind, does effectively sanitize and does it do it efficiently while still flickering?
Let's start off, that first thing, it smells like toxic fumes and lead paint. I was setting it up in a room with the door closed and it made the whole room smell and give me a headache. Hopefully after running it for awhile it might go away, but based off other reviews, it seems unlikely.
It says it will get the towel up to 176 degrees. I put four small washcloth size towels in it, damp, and left it for 3 hours, and came back and they might have been 105. Warm, but I could easily hold them without any sensation of heat. And I know what wax at 110 degrees on the back of my hand feels like, and it wasn't nearly even that warm. Considering I moistened the towels with hot water, they might have raised 5 degrees, pretty pathetic. Additionally, the towels smelled like the warmer, which is nauseating, and no one would want that on their face, or even on their neck.
The seal is awful, the towels were rung out, but there was still a puddle on the counter, where the condensation leaked out. The seals also hold a good deal of water, and my guess is it will get mildewy very quickly. Although, mildew might improve the smell.
This will be getting returned. Definitely won't be buying salon sundry brand of anything, ever again.