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SureFlap Microchip Cat Door- White
|Price:||$101.96 & FREE Shipping|
- Microchip cat flap
- Works with your cat's existing microchip
- Compatible with 9, 10 and 15 digit microchips
- No collar or tag required
- Battery powered
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This item: SureFlap Microchip Cat Door- White
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|Shipping||FREE Shipping||FREE Shipping||FREE Shipping||FREE Shipping|
|Sold By||Yachew LTD-||Yachew LTD-||SureFlap||Amazon.com|
|Dimensions||8.25 inches x 8.25 inches||9.84 inches x 9.06 inches||12.48 inches x 10.71 inches||9.5 inches x 8 inches|
|Item Weight||2 pounds||2.34 pounds||3.28 pounds||1.55 pounds|
|Size||Information not provided||Information not provided||Information not provided||7-5/8 X 9-1/2|
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Top Customer Reviews
this door is much higher quality plastic and should last much longer. the only minor problem we have had with it is one of our cats is a little skiddish and took a couple days and some encouragement to get used to the click noise it makes when it unlocks. but now he is used to it and actually waits for the click before he opens the door.
Also make sure you get the new version (mark 5) with the draft guard. the old version (mark 4) lets in a small draft. I received the mark 4 version and I emailed sureflap and they sent me a upgrade kit free the next day!
Update: Installed the new mark 5 door today. very nice upgrade. the lock is a lot quieter and much softer noise also the door is claw proof and the draft guard is working good. its currently 24 degrees outside and I can only feel a slight draft near the top (my front door is much worse). I am very satisfied customer. Everyone at work is sick of me talking about my awesome new cat door.
I have two of these cat flaps and they have been good up until now.
Minus one more star because I have had raccoon problems for a few weeks now. I think they are using their claws at the edge of the flap and pulling the flap towards them. They get in very quickly so it must be very easy for them once they have figured out how to do it. No solution except to lock the flap every night. If Sureflap had used tighter clearances around the flap they might not be able to get their claws into the crevice. I'm considering building up the edge of the door with epoxy putty to make the crevice too small for their claws.
Worked well for 3 months then suddenly stopped functioning.
Changed batteries - Didn't fix problem.
Tried "Factory reset" by holding down button for over 10 seconds but even the reset function wouldn't work.
Manual says there is a "two year guarantee" but there is no contact information in the manual.
I couldn't find a phone number on their website either.
I had to call Amazon to get a phone number.
1. Called SureFlap and couldn't speak to a technical person. I was told they would call back within 24 hours. They never called.
2. Called again and was told they would call back before the end of the day. They never called.
3. Called again and they said that it sounds like the unit will need to be replaced but she has to refer the case to "corporate" in order to do that. Of course they said they would call back and they never did. Why does "corporate" need to get involved in a simple product replacement anyhow?
4. Called again and was told to call a different number for customer service!Read more ›
Any cat can go out of this door. You can only choose which cats come into your home.
We have three cats, but only one is allowed outdoors. I mistakenly thought that after programming the one cat's chip into this door, only he would be allowed in and out. Turns out any of our cats can now go out, but only he can come back in. The concept is brilliant, but not what we needed, and I really wish we knew BEFORE we cut a hole in the side of the house.
After spending nearly $200 for the set-up I'm kind of at a loss what to do. My husband says that we can keep it locked during the day (the cat only goes out at night), then when we let him out we set the door to let him back in only (and only once, he wouldn't be able to leave again without getting us up). What a pain! Part of the reason we got the door was so that we didn't have to pay that close of attention to what he was up to. The only other thing I can think of is to pay another $150 for a second door on the other side and hope that it's far enough under the eaves not to get wet in a storm.
This product is really close to being AWESOME!, please fix this small but huge flaw.
My goodness, have we really had this door this long?
We ended up leaving the cat-door as-is for a while, hoping the other cats wouldn't figure out they could also get out of it, but they did within a few months and then couldn't get back in. We then decided we would switch the door around, so that only the one cat could go out, but anything could come in.Read more ›
Most Recent Customer Reviews
The cat door is great in quality. I am a little disappointed about the size.
My cat is a normal size cat and he already struggles to get through the cats door. Read more
Works great (have had it almost a year). I've had to recharge the batteries (high-quality AAs) about once every 4 months - just keep an eye on it or your cat will tell you when it... Read morePublished 5 days ago by Emily Weiser
All I have to say is the door works as described. It allows controlled access to the door and prevents unwanted visitors. Read morePublished 17 days ago by Sean R.
The door is a little small for my cat. He has a hard time getting his back legs through. He always has to wiggle his way in and out and looks like it isn't too comfortable. Read morePublished 19 days ago by Jessica C.
This product allows any and every pet in the house to exit your house, regardless of whether they are wearing a chip or not. Read morePublished 1 month ago by The Vee
So far it's working great. Well, the cats aren't using it yet but the instructions are clear, it was easy to install, and super easy to program. Read morePublished 1 month ago by Liz
This door is AWESOME. Programming each cat took seconds and they picked up on it very quickly.Published 1 month ago by Bamazon
Raccoons can get in. Not only that, they learned how to do it within a single day. They pull the flap with their claws since the locking mechanism prevents the motion only in one... Read morePublished 1 month ago by Amos Baruch
Pretty easy to install, directions are simple and the choice of trial mode before actually setting up is a good option. Read morePublished 1 month ago by saavy