SwannSmart ADS-450 Wi-Fi Network Camera with Secure Cloud Storage - White
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- Easy plug-&-play setup with free app download from the App Store or Google Play for mobile live viewing & in-app video recording to your 3G/4G device
- Wi-Fi Internet camera packed with safeguard features for home & business security
- Mount the camera on any flat surface, upside down, on the ceiling, or on a wall
- Built for life on the go with SwannSmart app by iSecurity+ for viewing on PC, Mac, tablets & Smartphones including iPhone, iPad & Android devices*
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|Item Dimensions||3.35 x 8.47 x 8.07 inches|
|Item Display Weight||2.7 pounds|
|Item Weight||1.35 pounds|
|Shipping Weight||1.2 pounds|
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Top Customer Reviews
The recording was OK at best showing mostly unclear images at night. The setup is certainly idiotic. You are required to have an Android or iPhone app in order to configure this thing -- THERE'S NO WAY TO DO IT ON A PC. Why doesn't Swann allow the user to manage the device through a web browser? The app on the iPhone is very buggy. I was able to connect to my first router, but when I replaced my router, it doesn't connect anymore no matter what I do.
So I contacted Swann's customer service - here comes the worst. I spoke to three individuals from their "tech support hotline" and ALL of them appear to be reading off a script. To my utter surprise, they DID NOT understand what is IP address, what is an open port or what is a firewall. I asked ALL of them whether it is necessary to open a port from my router to allow the camera protocol to go through, they didn't understand this. All the "tech support" did was repeating what was on the 2 page manual the size of your credit card. And yes, I've read this very unhelpful manual many times. As a last resort they said they'll send me additional documents to help me set it up -- it was something the tech support team supposedly "created themselves" to help lost customers like me.
OK, so I waited, and the documents arrived in my inbox the following day, and guess what, it was the SAME thing as the 2 page manual that came in the box, with a few more arrows and a few extra "pictorial presentation".Read more ›
During my initial setup, I made the mistake of downloading the incorrect Android app; even though it clearly stated the SwannSmart app. I had just entered Swann and downloaded the first app that came up (which was the wrong one), since I was very eager to test the unit out. Having gone through this, I ended up contacting the technical support phone number. That was painful, so hopefully things go well with this so I don't have to call back again. Could be just the person I spoke with but first time impressions leave an expectation on future contacts, so....
I'm trying out the motion sensor and this is great. The motion sensor is so sensitive that it was picking up shadow movement (from what I could tell from the notifications I received); so I've turned down the sensitivity level. Hopefully, this will stop the frequent alerts due to shadow movement in the room.
I would recommend this product for room observation...Don't forget to download the right app!
Swann sells access to cloud storage BUT ONLY for pictures taken based upon the cameras motion detector. These images provide an incomplete record at best and only events that trigger the motion detector are recorded. Given that the package advertises both the video recording capability and the Cloud storage, I assumed that I could use Cloud storage for video recordings. The packaging does NOT mention that the Cloud storage is an additional $59 per year, per camera. This is a good toy and would be a good way to monitor a sleeping child, but is worthless as a security system. I bought two cameras and was considering purchasing the Cloud storage until I realized this limitation. Instead, I will put the money toward products that meet my needs and try to recoup as much as I can from someone who wants a toy.
Overall a good camera with a picture as good as I need.
Pros: It's very easy to set up and the smartphone app makes it easy to see what's happening. Audio seems to work well, although at times with dropouts. Nice, small package and a very good price for wifi connectivity. Mounting hardware is great, allowing flexible mounting in almost any space.
Cons: So far, and after asking the company twice with only a "we got your message response", I have been unable to get this to work without an active internet connection. Everything apparently has to go through the cloud server. Since we have internet outages at the mountain, this means we can't use it since there is no documented local access. I'd love to know the back door into the system to allow local monitoring when necessary without the cloud server.
Would normally get 4 stars for picture quality, ease of setup, etc., but the requirement of a cloud server drops it to 3.
Most Recent Customer Reviews
terrible cameras and terrible image. I have the swann cloud SW-WIFIPT Pan and Tilt Wi-Fi Security Camera with Smart Alerts and they are excellent. Read morePublished 6 months ago by Theoharis Toumazatos
Can't activate the free trial iCloud storage feature.Published 8 months ago by William H Mazzarella Jr
This camera is useless, there isnt even a web interface to log into to change settings. It only lets you save alerts to a paid 3rd party website. Read morePublished 16 months ago by dan440
doesn't record to cloud....supposed to record to sim card but couldn't get that to work either...as a security camer it's not impressivePublished 17 months ago by stephen weed
The camera is time consuming to set up, but not complicated. The image produced is okay, and the iPhone SwannSmart app is relatively easy to use. Read morePublished 18 months ago by Jillyn