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- Product Dimensions: 8.5 x 18.5 x 13.5 inches
- Shipping Weight: 5.35 pounds (View shipping rates and policies)
- ASIN: B00ESKYI4M
- Item model number: 19002315
- Date first listed on Amazon: August 26, 2013
- Average Customer Review:
Top customer reviews
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I am in love with this backpack and it just arrived today. I've returned a couple backpacks to Amazon in my search for the right one, and this is probably the One.
It's very sturdy, with great back padding and a deep air flow channel, along with mesh backed straps to allow for air flow around your shoulders. The straps are comfortable when wearing the pack, and the seams are flexible and don't cut into my arms. The Heather Gray fabric is the same water resistant material you find on good quality backpacks, though it looks like cotton canvas in the pics.
All pockets have large capacity. The top front pocket is roomy and about 7-8" deep. The side pockets behind the water bottle mesh are a whole 12" deep, and could probably fit a dress shoe on each side, for commuters or travelers (maybe this is why there are 2 grommet holes on each?) The inner pocket is surprisingly wide, at 5-6"at the base, and you could stuff much more in there, since the front of the pack is flexible. There are 2 dividers inside, to organize papers or folders.
The handle has a solid molded core, covered in the fabric and grip handle.
The zippers are smooth, and it's easy to open the scansmart lay flat pocket. This pic shows a 15" laptop on the large pocket, a 10" asus tablet and a kindle paper white in the tablet pocket. There is plenty of room for a larger laptop. The laptop pocket also has a padded arm that secures with Velcro, and holds the laptop steady, and the pocket also has good padding at the base, fot when it's set on the floor.
I'm can say that I like every feature about this backpack so far.
My ONLY complaint is that it should come with a user guide to explain all of the features. There is a sunglasses loop. The mesh water bottle pockets are elastic at the top, and have adjustable straps around them. There's a carabiner on the front (behind the Swiss gear tag in the pic) What are the little loops with up/down arrows at the top of each strap for??
I needed to replace my old laptop backpack and noticed many colleagues using the SwissGear line. The difficulty in ordering one of these on-line is that there are a number of variations and the differences are subtle. From everything I could learn an all websites, including Amazon, there were 2 models I was interested in. the SA1900 (this one) and the SA1923. The photos are misleading. They are not necessarily unique to those specific models. I had to order both packs and compare in-hand and send the one back that I didn't fit my needs.
The only difference between these 2 models, besides the color, is this one has a compartment for an iPad opposite the laptop compartment in the section that opens up to lie flat on the airport's scanning conveyor. Thus, your laptop will be in one half and your iPad in the other as it goes through the scanner. The SA1923 has a full width pocket for a slim folder or notebook in the iPad's location. All other compartments and sections of the pack are identical. I loved the color red color of this one, which is unique, but I don't use an iPad and I wanted the pocket there for travel papers (itinerary, boarding passes, receipts, etc.) Also, keep in mind access to the laptop compartment is on one side only (right side while wearing the pack). The zipper goes from the top of the pack down the side.
The pack is roomy and can old a lot. Probably more than I would really want to carry. My only complaint with both packs is I wish it had just a couple of other small zippered sections inside for small miscellaneous items often needed on business trips (e.g. medications, snacks, sunglasses or reading glasses, etc.).
There are other models in this line that are smaller and more simple. If the features each offer is important, just don't rely on the pictures if they seem to be the same as other models.
I really wanted to leave a positive review on this pack but unfortunately there were a few issues that are deal breakers.
First, unfortunately the zipper did break on my pack. What happened is the stitching started to come out of the seam around the zipper and was getting caught in the teeth and eventually broke the teeth of the zipper within weeks of owning the pack. I didn't realize how serious it was until one day while standing in a crowded conference one of the zippers broke apart at that point and my laptop fell out and hit the floor behind me. Luckily my Microsoft Surface Pro 3 is well built and had a good case on it so it wasn't hurt but would have been toast without a case.
Second, the service from Swiss Gear has been completely non-existent. I contacted them because this was obviously a defect in their pack and it was only a few months old. I get no response except an extremely large email filled with all kinds of legal stuff about their responsibility and liability. No personal response, no responses when I replied with pictures of the damage and an clear explanation of what broke and where.
I am more than disappointed in Swiss Gear on so many levels. I have multiple Camelbak backpacks and several of them are 15-20 years old now and this pack couldn't even last 1/2 a year. It's one thing to have products fail but to have no service to support customers when products fail is the deal breaker for me. I will never buy anything from Swiss Gear again.