Top critical review
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"SwissGear" is Made in China and Junk
on November 3, 2008
Do NOT buy a SwissGear bag unless you want the fixed handle to fall off the first time you use it, like it did with me, even though it was NOT over packed. AND when you call the manufacturer to tell them it was defective, 'customer service' (what a misnomer) requires YOU to pay to ship it back to them to fix it or replace it. It's an over sized item and will require a huge box - think of the hassle and expense just to return it to them! So if you pay $109.99 for the bag for example and it falls apart the first time you use it, then you earn the privilege to pay another $30 or $40 to ship it back to them and in the end, you still end up with one that will likely fall apart, but now you've paid $150 for it. "SwissGear" that's made in China.