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Norton SystemWorks 2003

Platform : Windows Vista Home Basic, Windows 2000, Windows Me
2.7 out of 5 stars 82 customer reviews

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2 new from $19.98 8 open box from $5.33

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Product Description

Amazon.com

Symantec's Norton SystemWorks 2003 is a smart way to solve computer problems, with full versions of award-winning Symantec products and valuable additional utilities. Norton AntiVirus removes viruses automatically, scans both incoming and outgoing e-mail, and keeps itself updated to defend against new threats without interrupting your work. Now it also detects viruses in instant-message attachments. Norton Utilities optimizes your PC's performance and solves computer problems easily. And Norton CleanSweep removes unwanted programs and files that waste disk space.

The One Button Checkup tool in Norton SystemWorks makes it easy to assess the health of your PC and is now more powerful and flexible than ever. You can customize it to run only the scans you want, schedule scans to run automatically, and undo any changes it makes. Web Tools helps prevent dropped dialup connections when you're online and safely cleans up the clutter left over after Internet sessions. And Roxio's GoBack 3 Personal Edition restores your PC to a healthy state after a serious problem.


Product Details

  • Shipping Weight: 1.6 ounces
  • Domestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B00006FI0Z
  • Date first available at Amazon.com: September 4, 2002
  • Average Customer Review: 2.7 out of 5 stars 82 customer reviews
  • Amazon Best Sellers Rank: #19,583 in Software (See Top 100 in Software)
  • Product Warranty: For warranty information about this product, please click here
  • Discontinued by manufacturer: Yes
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Customer Questions & Answers

Customer Reviews

Top Customer Reviews

By Richard Clayton on February 12, 2003
I have mixed feelings about Norton SystemWorks 2003. On one hand, I'm a longtime user of the SystemWorks family of products, and I feel no Windows computer is complete without vital Norton tools like SpeedDisk and WinDoctor. On the other hand, I've been terribly disappointed with this release of NSW. Here's why:
Primarily, NSW 2003 doesn't include any obvious updates to existing software. I upgraded from NSW 2001, and I really don't see any changes in the functionality of any existing tools. The color scheme and interface has been revised to match Windows XP's friendly pastels and rounded curves, but I really don't see any difference in the way the components actually work. So why upgrade?
Second, NSW 2003 does not play nice with older versions of Windows. In particular, it loads an executable into memory, whether you want to use any "active" tools (such as AntiVirus or Registry Tracker) or not. Under Windows 2000 and XP, this application runs as a service and doesn't cause any problems; but on my Windows 98SE platform, it causes noticeably slower startups and shutdowns, and occasionally causes the system to hang when shutting down. I realize that Windows 98 is now a bit long in the tooth, but Symantec really should have put more effort into making NSW 2003 compatible with Win98 if it is to be advertised as such on the box.
In summary: On one hand, Norton SystemWorks is a solid heir to a useful dynasty of tools for Windows. On the other hand, there is little if any advantage over recent editions of the software, and backwards compatibility is deficient. I suggest that if you have Win2k or XP and do not yet have Norton SystemWorks, pick it up. If you are running an older version of Windows or already have SystemWorks 2001 or later, pass this one by.
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By A Customer on November 10, 2002
I had the 2002 version and now have 2003. Should be simple, right? Just pop in the disc and upgrade very quickly--wrong! I've now spent approx 4-6 hours and still not complete. You must
first uninstall all previous versions, which I've done. Then I had to download from Symantec website the symclean.exe and still there's files showing on my harddrive that won't let me install the upgrade. This system works is supposed to keep the system running smoothly, but how can it when you can't even get it installed.
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I hate to be harsh to products, esp. since I was a huge fan of Norton Utilities back in the late 80s/early 90s. But over the last couple of years I've been disappointed at many Symantec products, which seem more guided by greed than anything else. Peter Norton, where are you?
NSW 2003 continues the tradition of bloatware (lots of files and components, many surreptitiously loaded into your system at runtime even if you don't want them), dangerware (my Windows 2000 laptop went kaput after running WinDoctor and I had to reformat the hard drive), and ripping off the loyal customer (no upgrades from previous versions, as Richard Clayton clearly noted).
If you run Windows 2000 and esp. XP, you already have all the tools to help you diagnose your system and keep it running (except anti-virus). In fact those tools, while not as fancy-looking as NSW, does a much better job and are infinitely more stable. Also, your PC vendor might have given you other free tools like an anti-virus program, which is probably just as good as NAV. If you have Windows 98 or earlier, NSW will very likely crash your system rather than keeping it error-free. I recommend you upgrade to Windows XP, or find a better utility program.
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I had systemworks 2001 on my computer and i just installed systemworks 2003 two days ago. So far, the only real difference I notice is the one button check-up tool. But then again, the 2001 version had something similar but just didn't have the one button option. If you set this to scan on a set schedule, the one button feature is worthless. Roxio's Go Back is only useful if you're not running XP or ME (XP and ME have their own restore feature). Even if they didn't have this feature, I'm not even sure if I would use the Go Back feature. Even though it's configurable, the standard configuration allocates 10% of the hard drive for GO Back. It may be just me, but 10% seems to be a lot of space for one program.
To sum it up, if you have a previous version of systemworks, I don't recommend you buy this update (unless your anti-virus subscription is up). If you don't have systemworks, this is worth buying.
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Verified Purchase
This is an odd split of a review. Norton SystemWorks combines several excellent programs, and Amazon offers the package at an attractive price (including rebates). The problem is that one of the progams, Undelete, doesn't work well in Windows XP. And that was the main reason I bought the package.
Back in DOS-based OS days, Norton's Undelete was a lifesaver. But in XP, Undelete essentially only works prospectively: once you install it, it will undelete files you accidentally erase from that point on. But for things you've deleted prior to installing Systemworks, you're out of luck. And if you do what I did - mistakenly erase photos on your SmartMedia card while it's still in your camera - you seem to be out of luck, too, regardless of when you install SystemWorks: that file is never under Undelete's protection in the first place and so can't be recovered.
After doing some research I've found several other products designed to deal with this scenario - but why doesn't Norton? It seems that their transition to XP was rushed and incomplete - something understandable in the 2002 version, but less forgivable in the 2003.
That said, I'm glad to have the virus protection, the disk assessment, and the other tools, and through Amazon it's a fair price just for those.
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