Symantec SYSTEM RECOVERY DESKTOP 2013 MLIC WIN ML P/DEV BUS PK ESSE 12MO Busi
- A quality product by SYMANTEC
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Top Customer Reviews
Now, after almost a year and TWO service packs, the product seems to be working. You can't get the software with the service packs already installed (as far as I've been able to determine). Downloading the service pack and installing it aren't enough. You also have to download the .ISO file and create a bootable CD for the restore portion. I have upgraded it from 2 stars to 3 stars.
I've used Norton Ghost for more than a decade. It's always been reliable for backups and emergency restores. Symantec System Recovery Desktop 2013 (SSRD2013) is the same thing as Norton Ghost, with the addition of Windows 8 compatibility and hardware independent restore. Unfortunately, they released it well before it was ready. I backed up my Windows 8 system successfully (uses UEFI instead of BIOS). But it refused to restore the backup image. It found the backup image, and displayed it as UEFI. When I booted the CD in UEFI mode and selected the UEFI backup image, SSRD2013 announced that a BIOS backup could not be restored to UEFI system. When I booted in BIOS mode and selected the EUFI backup image, SSRD2013 announced that a UEFI backup could not be restored to a BIOS system. I no longer trust Norton/Symantec software for my Windows 8 backups.
Furthermore, I just found the downloadable System Recovery Disk iso file and tried three times to create a custom SRD. SSR 2103 hangs with a fully green status bar saying its "mining for drivers" (there's no way to cancel or end this short of rebooting or uninstalling SSR 2013m which I just did to end the frustration). I had hoped that if I booted from a SRD, the backup I made might work. Sadly, I'll never know. There's no tech support until you buy the license, but who's going to buy SSR 2013 unless they know it works?
You need to uninstall Norton Ghost before you can install SSR 2013, so that makes the experience even more distasteful for someone trying this replacement for Ghost. Make sure you do a complete back up of your system using Norton Ghost before you start experimenting with this so that you can get a functioning Ghost back easily.Read more ›
I backed up a relatively new computer and needed to send it in for repair. I was planning to move my configuration over to another computer that is just 1 year older and with approximately the same features as the newer computer.
This software claims to have "Restore Anyware" technology allowing me to restore to a computer that is not the same as my original. Well, that, I'm finding is bullsh**!
First, my new computer, I'm learning, has something called UEFI boot. So when I tried to restore on my older one that has BIOS boot (or legacy boot), it is simply not handled. I contacted their tech support and walked through a ton of manual steps, spending hours with them. Finally, no dice. They guy had to admit, going from UEFI to BIOS is just not supported.
So, I went out and bought another computer, making sure UEFI boot was supported. Now, when I tried to restore it, I got a memory access error on write -- still can't restore. (note, on this new computer, I had no problems installing win 8.1 from scratch, just to sanity check the system).
I wish I had something like this to reverse some bad moves I made in real life!
Best bet is to get hold of a copy of GHOST and stick with windows 7.
Most Recent Customer Reviews
Returned to seller after a lot of hassle. Never worked, Symantec would not support or upgrade.Published 10 months ago by Bobby Jenness
This is operationally the same product as Norton Ghost 15. If you like Ghost and want it on Windows 8.1, this is what you need.Published 18 months ago by Howard D. Dolginoff
Worked every time. Recovering a single file or a full restore. Tried several instances of dissimilar hardware and continued to work without any problems. Read morePublished 22 months ago by Amazon Customer
Works great for my Windows 8.1 system. Cold back-up / system back-up and restore works perfectly. Since the user Interface is similar to my Norton Ghost 12, it was easy to use... Read morePublished on December 18, 2013 by P. Miller
Good product for Win8. Similar to ghost 15. Backup has worked well the last time it was performed. Trouble downloading the latest version.Published on October 16, 2013 by Datatoo