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T&D Systems View: Learning By Design versus Learning By Chance Paperback – November 4, 2011
About the Author
Guy W. Wallace has been in the performance improvement field since 1979 and has been an external consultant to government and industry since 1982. His clients since then have included more than 60 firms, with over 40 Fortune 500 firms; plus he has worked with NASA, NAVSEA, NAVAIR, the NSA, BP, Opel, and Siemen’s Building Technologies. He has analyzed, designed, and developed improvement interventions, including job and organizational designs, recruiting and selection systems, training and development, pay–for–performance systems for a wide variety of industries and business functions and processes. He is the author/ co–author of over 12 books, several chapters, and more than 90 published articles beginning in 1984. Since 1982 he has presented more than 90 times at international conferences and local chapters of the International Society for Performance Improvement (ISPI), the American Society for Training & Development (ASTD), plus he has spoken at Training Magazine’s Lakewood Conferences, the Association for Behavior Analysis (ABA), and the Conference on Nuclear Training & Education. Guy W. Wallace served on the ISPI’s executive committee as the treasurer for the 1999–2001 boards and as ISPI’s president–elect and then president for 2002–2004. His professional biography was listed in Who’s Who in America in 2001 and he was designated a Certified Performance Technologist in 2002. He received ISPI’s highest honorary award, the Honorary Member for Life Award for his contributions to both the Society and to the technology of Human Performance Technology (HPT) in 2010. He was also recruited as an inaugural member of the American Society for Quality’s (ASQ) Influential Voices campaign in 2010.
Top customer reviews
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The "twelve hour clock" serves as a performance aid to guide the reader through headings for each hour that make up the 12 systems that contain the 47 processes of the overall corporate training and development system. The 12 systems are:
1. Strategic Planning
2. Operations Planning and Management
3. Cost/Benefit measurement
4. Process Improvement
5. Product and Service Line Design
6. Product and Service Line development
7. Product and Service Line Deployment
8. Marketing and Communications
9. Financial asset Management
10. Human and Environmental Asset Management
11. Research and Development
12. Governance and Advisory
What follows the descriptions of 12 training and development systems and the 47 related processes is an incredibly useful 48 page performance aid that guides readers in conducting self-assessments of their organization's systems. This performance aid is "worth the price of admission" alone.
This analytic and design process ensures that you dot all the i's and cross all the t's when moving your company or client to Learning by Design, not Learning by Chance. The elegant clockface model helps you develop a clear picture of any organization and clearly helps you map out how best to effectively manage all the elements of the enterprise. Once the elements are mapped out, the model, through enclosed assessment and prioritizing tools, helps determine where and when to put corporate assets to maximize corporate return on investment.
This is a must-have book for any consultant or organization that is concerned about improving the performance of their organization through improving processes and competencies."