This TV is beautiful, looks high end, and has a great picture. I bought it based on CNET's review that it is the best TV you can get for the money. CNET is right in their assessment. I bought it over an OLED because I watch a lot of CNBC and was worried about burn in. For 4k, looks and price this is the perfect purchase on paper.
Unfortunately their QA department is ineffective and lots of poor quality panels are shipped. I lost the panel lottery and have a defective panel with what appears to be the banding issue many talk about in these reviews. Please see pics, it happens on solid whites, light blues, greys and I noticed it occasionally on reds and even on grass during football games. What is even more frustrating is during a movie, without a solid light background, the picture is just phenomenal. But I can't keep a defective panel as football is like most of my viewing time and these vertical rows of circles annoy the heck out of me.
TO THE MANUFACTURER: STOP SHIPPING DEFECTIVE PANELS! GET YOUR QA HOUSE IN ORDER AND TEST EVERY PANEL BEFORE IT SHIPS!
TO OTHERS considering this TV- I would wait for them to perfect manufacturing and QA. Luckily I kept the box based on other reviews, which is a hassle in a small city apartment. It is also a pain to take the stand off or detach from the wall bracket if you need to return it. It is 65 inches, cumbersome and too heavy for one so if you live alone, it makes preparing it to return a hassle. If you buy it now and get a good panel, you can't beat the value. But realize you are taking a big risk as it seems many are being shipped defective
This is all unfortunate since TCL did a great job with the design and the picture truly is great for the money. I feel bad for AMZN , as an AMZN shareholder, as I have no choice but to return this. I hope the manufacturer has to eat the shipping both ways for delivering poor quality product. I truly want to keep this but I just can't keep a defective product that cost $1000.
As always, when I called AMZN they were great, and scheduled the return no problem. I will return, wait 6 months and try again. Hopefully by that time they figure out how to deliver consistently good quality product.
| Brand Name | TCL |
|---|---|
| Item Weight | 38.2 pounds |
| Product Dimensions | 48.5 x 10.7 x 30.9 inches |
| Item model number | 55R617 |
| Batteries | 2 AAA batteries required. (included) |
| Is Discontinued By Manufacturer | No |
| Special Features | Roku TV Smart Platform; Dolby Vision HDR; Contrast Control Zones; Wide Color Gamut; Voice Control |
