Top critical review
52 people found this helpful
So-so pack; phenomenal cutomer service!
on November 18, 2015
I've used this pack on multiple overnight and multi-night hikes.
The weight's not terrible but there are lighter options. The side water bottle pockets barely fit a Nalgene. Anything much taller hits the side pockets above. The positioning of these pockets also make it very difficult to remove/replace the bottle while wearing the pack. Most of the time if I want to drink I just stop and take the pack off. Of course if you're using a bladder you don't have to worry about that.
The mesh pocket on the back is too tight to fit much of anything. The sleeping bag compartment requires a somewhat compact bag. One video for this pack shows that the divider for the bottom compartment has a zipper to make one large inner compartment. I have two of these packs and both are sewn together so the bottom sleeping back compartment is fixed in size.
On my last trip while tightening one of the lower compression straps the stitches popped and the strap ripped off.
The price is right. Adjustable straps help accommodate people of different heights. The fabric feels very sturdy and I haven't had any issues with the zippers snagging.
Overall it's any okay pack if you don't want to go with a more expensive option and don't need a more versatile or durable option. Not a bad buy for casual or beginning backpackers.
I contacted TETON customer service about the damaged strap, curious if they would repair or exchange it. They just asked for a couple photos and the next day sent out a new pack at no charge. That's awesome customer service!
The replacement pack I got had issues on the first use. I took it out for a one night trip and the draw string around the top broke and pulled out. It looks like the cord was glued together. I also discovered that the Velcro loop that holds the water bladder was attached backwards. It's usable but more difficult to attach the bladder.
So after I contacted TETON customer support again and sent them pictures again they apologized and sent me a pack from the Blackout line -- the Mountain Adventure 4000. I thought they might offer to give me credit and ask me to pay the difference, but they just sent it to me for free. I haven't taken it out yet but I've inspected it and I'm pretty impressed. It's about 10 liters larger and actually weighs less. Part of that is because the rain cover is not attached. If you include the rain cover/poncho/tarp it's a bit heavier. I'll be posting a review for that pack after I get to take it out a few times.