I use this product to extended my wireless network to get better service on my second floor. This product started out pretty good, internet would drop from time to time but resetting the router would reconnect it to the internet. Today the router went out after having it for 4 months and would not power on. I talk to customer service and they walk me through a few technical troubleshooting, however, there was no solution. I still had the same problem, the product still would not power on. Then i was told this by the customer service rep:
service rep: upon checking here since the extender goes down the warranty on this extender goes invalid any more
Me: ok I do not understand? My warranty goes to 2022....are you saying that my warranty is no longer valid because this product stop working?
Service rep: yes because of the cause of the extender to stop working the warranty got voided
Me:so basically i am stuck with a defected product that I only had for 4 months and there is no way of getting a replacement?
Service rep: That is correct, sorry about that
So basically, i would not recommended this product, they give you a 2 year warranty however if the product loose power they will not replace it. Now i am stuck with a useless Range Extender, I wouldn't be upset if it lasted at-least a year, but 4 months and you void my warranty. Thats just bad business and service.
| Wireless Type | 802.11n, 802.11b, 802.11g, 802.11ac |
|---|---|
| Number of USB 2.0 Ports | 1 |
