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After considering the price to purchase 3 of them and checking out the apps my husband and I were pretty sure we would purchase
on July 13, 2016
I purchased 3 of these Kindle kids edition tablets for my toddlers (ages 4,3,2 years old) And 1 non kids edition one for our older child for Easter. I was quite nervous that they'd break or the cases wouldn't be durable or that they wouldn't be able to use the apps they'd been using on my Samsung Tab S.
After considering the price to purchase 3 of them and checking out the apps my husband and I were pretty sure we would purchase them. Then I came across the warranty. 2 year worry free guarantee! Are you kidding me? I knew there had to be a catch, I couldn't find one and at that point we were convinced it would be a good investment.
I ordered 3 (at the time pink and blue were our only color choices) So we have 1 pink and 2 blue. Which has caused a host of issues on the toddler level (identifying who's tablet is who's as you can imagine)
They were easy to set up and create their own profiles and add apps to each of their tables . I love the unlimited freetime, they've had their tables for a few months now and can completely work them themselves and download the apps/movies/books that they want. I don't have to do it for them (with the exception of my 2 year old of course). I was able to link our Disney movies anywhere account with our Amazon account and now they can access all of our Disney digital movies on their tables! Which was a huge win for us! I do wish that Amazon could figure out a way for us to be able to link our Ultraviolet movies, it's a huge bummer that Amazon doesn't offer any app to make that possible. I also love that I can login to my Amazon account and send apps/movies etc to their tablets as I see fit, I can locate and page their tables when they are misplaced and remote lock them if I need to . The features on these tablets are astounding, I think there are still some kinks to work out, but overall they are great. My once MAJOR complaint is the charging ports. We've always been very careful about not letting the kids plug in or unplug their tablets themselves. So it's always been myself or my husband and about 2 weeks after having them they became very positional. It is difficult to have to position them JUST RIGHT to get them to charge. Aggravating would be an understatement. I don't however want to send them in for the warranty because you get 3 replacements in 2 years and we didn't do anything to them to cause this, and they DO still charge, it's just a pain. So, we are just dealing with it. My 2 year old did recently shatter his screen on his tablet and the replacement process was fantastic! We had our new tablet in 2 days and was able to easily restore the new on with all of the things he had on his broken tablet. Amazon sent us a return packing slip and we boxed up the broken tablet and dropped it off at UPS to be returned. Super easy! We have 6 kids in our family and it is quite unfortunate that Amazon limits kid's profiles to 4. So our older 2 kids (teens) have to be logged in under myself or my husband which allows them access to our credit card information. I contacted Amazon with this issue and we figured out a work around, but it is still quite frustrating. There really should be a way for us to have more than 4 kids profiles and a way for older kids to have their own profiles and still have access to our family content.With the price and considering everything on a whole, we are still very satisfied with these tablets.
After considering the price to purchase 3 of them and checking out the apps my husband and I were pretty sure we would purchase them. Then I came across the warranty. 2 year worry free guarantee! Are you kidding me? I knew there had to be a catch, I couldn't find one and at that point we were convinced it would be a good investment.
I ordered 3 (at the time pink and blue were our only color choices) So we have 1 pink and 2 blue. Which has caused a host of issues on the toddler level (identifying who's tablet is who's as you can imagine)
They were easy to set up and create their own profiles and add apps to each of their tables . I love the unlimited freetime, they've had their tables for a few months now and can completely work them themselves and download the apps/movies/books that they want. I don't have to do it for them (with the exception of my 2 year old of course). I was able to link our Disney movies anywhere account with our Amazon account and now they can access all of our Disney digital movies on their tables! Which was a huge win for us! I do wish that Amazon could figure out a way for us to be able to link our Ultraviolet movies, it's a huge bummer that Amazon doesn't offer any app to make that possible. I also love that I can login to my Amazon account and send apps/movies etc to their tablets as I see fit, I can locate and page their tables when they are misplaced and remote lock them if I need to . The features on these tablets are astounding, I think there are still some kinks to work out, but overall they are great. My once MAJOR complaint is the charging ports. We've always been very careful about not letting the kids plug in or unplug their tablets themselves. So it's always been myself or my husband and about 2 weeks after having them they became very positional. It is difficult to have to position them JUST RIGHT to get them to charge. Aggravating would be an understatement. I don't however want to send them in for the warranty because you get 3 replacements in 2 years and we didn't do anything to them to cause this, and they DO still charge, it's just a pain. So, we are just dealing with it. My 2 year old did recently shatter his screen on his tablet and the replacement process was fantastic! We had our new tablet in 2 days and was able to easily restore the new on with all of the things he had on his broken tablet. Amazon sent us a return packing slip and we boxed up the broken tablet and dropped it off at UPS to be returned. Super easy! We have 6 kids in our family and it is quite unfortunate that Amazon limits kid's profiles to 4. So our older 2 kids (teens) have to be logged in under myself or my husband which allows them access to our credit card information. I contacted Amazon with this issue and we figured out a work around, but it is still quite frustrating. There really should be a way for us to have more than 4 kids profiles and a way for older kids to have their own profiles and still have access to our family content.With the price and considering everything on a whole, we are still very satisfied with these tablets.
on December 9, 2015
I bought two of these for my toddlers (age 2 and 3.5) for Christmas, but due to excitement we decided to give them to them a couple weeks before. I will more then likely come back to edit this as I find new things but this is what I've got so far:
I like how durable these things are and that they come with such a great 2 year warranty. My two year old throws it A LOT once she got so bad she dropped it from the top of our stairs off the balcony, thankfully not an issue from that. The cases seemed like cheap quality at first but now that I've seen them in use they are great. It slid on really easy and they haven't came off once, which I really thought they would because of how easy they went on.
I have a love/hate relationship with how protective it for kids. I love it because it's great to keep tabs on the kids, they can't get into anything they shouldn't without a password, they have a setting that turns it off after so long. I hate it because for me I don't need all of that. I would rather give my kids the pad and let them go to town on netflix, games, ect. The home button is not very visible which again is a plus and negative: good for when you don't want your kids to be able to close out all the time then cry because they did it, bad because sometimes you want them to be able to do it themselves and they have a hard time.
I absolutely can not stand the fact that the internet turns off when they are full of storage. That drives me crazy and I seriously do not understand why they would do that. On the topic of storage I just don't understand it. We have had many products and never ONCE filled one, these were BOTH filled within 24 hours of having them. Sure, they allow you to purchase an SD card but with the amount of crap on there we won't use it is just a pain we have to pay extra for storage when we have all those GBS filled with nonsense.
I do not like free time, at all. I think it's nice we get a year free but I really can't stand it. I am strongly considering figuring out how to take it off? Why, you may ask? Because there isn't a store you go into so it's just all in the way, for lack of a better word. A huge majority of the things it has my children can't use so they download this stuff (all the they have to do is click it and then it downloads it) and then get really mad when they don't know how to us it. I would just much rather download whatever I want and not have all the other things in their sight. It comes with a lot of shows that take up storage that we wouldn't use otherwise.
If you want to use the internet, netflix, youtube, ect you can put an adult profile which I can see being good for older kids so they only have access to things you want them to, but for me I want my kids to be able to get on netflix and youtube so that's kind of a hassle. I also downloaded a couple apps for myself but had to delete them so fast due to storage issues. On our old iPad I would hand it to my daughter and she would do whatever she wanted, so she's kind of having issues trying to figure this one one. I hope soon it won't be as big of an issue.
If you're wondering if you can use this for your 2 year old, sure, but be prepared to deal with a lot of meltdowns while they figure it out. My daughter just turned two last month so I know she's well under the age limit but I just wanted to get them each one for no sharing issues.
The battery life is 4 hours and we haven't had an issues with that. The charger is pretty short which I actually like because then my kids can't try to tell me they will use it while on the charger.
The camera is okay, but I wouldn't use it for great pictures. It's good for kids to play around on though, just remember to delete the photos so they don't hold storage.
Over all: I do not like this near as much as the iPad but for the price it's good. The warranty itself makes it well worth it. That being said I also bought a kindle fire for us and I really wonder if I would have been better off just getting one of those for each girl and buying a case, the only reason I didn't is because the price wasn't much different on black friday and I would have had to purchase cases. I think maybe if I would have not gotten the kids the freetime wouldn't have been there and I could have picked my own games and removed them completely if they didn't work out like we always do on the iPad.
This product was a personal purchase for myself at the normal retail price. I am reviewing it solely because I want to share my experience with other potential customers. I have received no compensation for my review nor do I have a personal relationship with the seller of this product.
I like how durable these things are and that they come with such a great 2 year warranty. My two year old throws it A LOT once she got so bad she dropped it from the top of our stairs off the balcony, thankfully not an issue from that. The cases seemed like cheap quality at first but now that I've seen them in use they are great. It slid on really easy and they haven't came off once, which I really thought they would because of how easy they went on.
I have a love/hate relationship with how protective it for kids. I love it because it's great to keep tabs on the kids, they can't get into anything they shouldn't without a password, they have a setting that turns it off after so long. I hate it because for me I don't need all of that. I would rather give my kids the pad and let them go to town on netflix, games, ect. The home button is not very visible which again is a plus and negative: good for when you don't want your kids to be able to close out all the time then cry because they did it, bad because sometimes you want them to be able to do it themselves and they have a hard time.
I absolutely can not stand the fact that the internet turns off when they are full of storage. That drives me crazy and I seriously do not understand why they would do that. On the topic of storage I just don't understand it. We have had many products and never ONCE filled one, these were BOTH filled within 24 hours of having them. Sure, they allow you to purchase an SD card but with the amount of crap on there we won't use it is just a pain we have to pay extra for storage when we have all those GBS filled with nonsense.
I do not like free time, at all. I think it's nice we get a year free but I really can't stand it. I am strongly considering figuring out how to take it off? Why, you may ask? Because there isn't a store you go into so it's just all in the way, for lack of a better word. A huge majority of the things it has my children can't use so they download this stuff (all the they have to do is click it and then it downloads it) and then get really mad when they don't know how to us it. I would just much rather download whatever I want and not have all the other things in their sight. It comes with a lot of shows that take up storage that we wouldn't use otherwise.
If you want to use the internet, netflix, youtube, ect you can put an adult profile which I can see being good for older kids so they only have access to things you want them to, but for me I want my kids to be able to get on netflix and youtube so that's kind of a hassle. I also downloaded a couple apps for myself but had to delete them so fast due to storage issues. On our old iPad I would hand it to my daughter and she would do whatever she wanted, so she's kind of having issues trying to figure this one one. I hope soon it won't be as big of an issue.
If you're wondering if you can use this for your 2 year old, sure, but be prepared to deal with a lot of meltdowns while they figure it out. My daughter just turned two last month so I know she's well under the age limit but I just wanted to get them each one for no sharing issues.
The battery life is 4 hours and we haven't had an issues with that. The charger is pretty short which I actually like because then my kids can't try to tell me they will use it while on the charger.
The camera is okay, but I wouldn't use it for great pictures. It's good for kids to play around on though, just remember to delete the photos so they don't hold storage.
Over all: I do not like this near as much as the iPad but for the price it's good. The warranty itself makes it well worth it. That being said I also bought a kindle fire for us and I really wonder if I would have been better off just getting one of those for each girl and buying a case, the only reason I didn't is because the price wasn't much different on black friday and I would have had to purchase cases. I think maybe if I would have not gotten the kids the freetime wouldn't have been there and I could have picked my own games and removed them completely if they didn't work out like we always do on the iPad.
This product was a personal purchase for myself at the normal retail price. I am reviewing it solely because I want to share my experience with other potential customers. I have received no compensation for my review nor do I have a personal relationship with the seller of this product.
on December 28, 2015
Hi,
Thanks for this good product, but i have one technical problem occuring only when we try to operate the videos, there is a message comes through the screen as attached in the photo, please o want technical support from your side. Thanks
Thanks for this good product, but i have one technical problem occuring only when we try to operate the videos, there is a message comes through the screen as attached in the photo, please o want technical support from your side. Thanks
on November 20, 2016
As a lot of people have said the "kids" mode is not what it appears , but honestly unless you have a super tech savvy kid just put it in normal mode. I will say that for regular everyday use make sure you have it in airplane mode because the battery life was lacking for ours until I did that . Also for kids under 5 I highly recommend you download the PBS kids app it might save your life . If you are taking a long road trip pair this with a 128 gb micro sd SanDisk Ultra 128GB microSDXC UHS-I Card with Adapter, Black, Standard Packaging (SDSQUNC-128G-GN6MA) loaded up with your kids favorite movies and you will be glad you did . If you really want to forget that your child is in the car you can also get a bluetooth speaker to put in their car seat so you don't have to listen to curious George the whole ride . Make sure you download all your apps at home before you hit the road unless you wifi hotspot.
on May 30, 2016
We bought three Kindle Fire Kids editions for our children ages 5, 4 and 3. We are about to move long distance and I was really excited about having the tablets to keep them busy during the 10 hour roadtrip and while we are unpacking. However, when I set up the first tablet and actually tried to use it, I was very disappointed and was sure were going to have to return them. Thankfully I read through lots of reviews and forums and with a couple of small, easy changes the tablets are now very easy to use for our young kids. Here's my experience and what I did to fix the problem with Freetime Unlimited:
1. The Kids edition comes pre-loaded with Amazon Freetime (an app that provides a dedicated, parent-controlled "Homepage" - for lack of a better term - for all of the kids content) as well as a free one-year subscription to Freetime Unlimited (provides a massive amount of free, curated content based on the age of the child). Important to note that these are two distinct things - the Freetime App can be used easily without the Unlimited Subscription.
2. With Freetime Unlimited, a child has thousands of pre-selected, age-appropriate apps, books, videos, etc at their fingertips. Sounds amazing in theory, but in practice it's a nightmare:
- Despite how it's marketed, parents have no control over the content unless they want to manually remove permission to each and every title they find objectionable - did I mention there are thousands??
- To access the free content, a child has to download every single app, book, video, etc that they want to watch. They do that by clicking on the icon and then waiting and waiting for it to download to the device. Not sure about your kids but when my kids don't get an instantaneous response from an app, they begin clicking on anything in sight. That can be a real problem when they have the ability to click-at-will on thousands of fun looking things.
- The kindle only has about 4.5 GB of free space to start with which means it fills up quickly - especially when kids can download as much content as they want.
3. The fix:
- Buy a Micro SD Card to expand storage - we expected to do this anyway when we purchased the tablets.
- Unsubscribe from Amazon Freetime Unlimited (can be done VERY EASILY under Settings)
- Download whatever apps, videos, etc YOU want your kid to use - yes you'll probably end up buying a few apps, but there is a lot of great free content on Amazon as well.
- Add that content to each child's individual profile through your parent profile
- Open the Amazon Freetime app and download each app, book, etc to the device by clicking on it (have to do this for each device individually if you have more than one)
- Once downloaded, most of the apps that we use worked in airplane mode. But thanks to Amazon Freetime, my kids can't make in-app purchases or go to outside websites so it doesn't have to be in airplane mode to keep the experience safe. For info on downloading and then watching videos with no wifi, see below.
4. Other things to consider:
- Videos: If you are an Amazon Prime member, you can give your kids access to Prime content and they can stream it over wifi. You cannot (at least I haven't figured it out!) download Prime content and therefore can't watch it off of wifi. You can download purchased content to the device, through your parent profile, and then give access to the child. Once downloaded, the show can be watched in airplane mode, off wifi, etc. CHECK this before you leave for a trip though! This wasn't a problem for us because we already have a pretty good library of purchased movies, but I can see how it might be a turnoff if you had to purchase lots of shows/movies.
- The parental "time" controls leave a little to be desired. You can specify that your child uses "Educational" content for how ever many minutes before they have access to other content. However, most apps qualify as educational content. I know some truly are, but I was really looking for them to have to read books prior to playing apps and you cannot specify that.
- Some apps are not compatible with Amazon Freetime. Some examples are Skybrary and Audible. You could use them in the Parent profile, but I don't want to have to switch between the profiles for three kids and then worry the whole time that they are going to click on something that they shouldn't. Which brings me to one of my biggest complaints about the Kindle Fire Kids Edition:
5. Limited book content for pre-readers and early readers. I did not get the tablets to sit there and read to my kids for 30 minutes at a time - I have books for that. The tablets, for better or worse, are meant to keep them busy independent of me. I would LOVE to keep them busy with audio or interactive books but it looks like that's not meant to be with Freetime. While I've found a few apps that might work, none are stellar and you CANNOT USE AUDIO BOOKS IN FREETIME. WHY WOULD THEY DO THIS?? I hope I am wrong about this - please let me know if I am!!
All in all, with the fixes mentioned above, I am very happy with the tablets. They really are great, once you have full control over the content. Freetime is very easy to navigate and I'm happy to spend time choosing, installing and managing content for my kids. Yes it takes more time, but I would prefer to choose the content rather than have someone else decide what's appropriate for my children - plus it's fun customizing the tablet to each kids likes, interests, etc. Once you've unsubscribed from Freetime Unlimited, you are able to easily do that with these tablets.
1. The Kids edition comes pre-loaded with Amazon Freetime (an app that provides a dedicated, parent-controlled "Homepage" - for lack of a better term - for all of the kids content) as well as a free one-year subscription to Freetime Unlimited (provides a massive amount of free, curated content based on the age of the child). Important to note that these are two distinct things - the Freetime App can be used easily without the Unlimited Subscription.
2. With Freetime Unlimited, a child has thousands of pre-selected, age-appropriate apps, books, videos, etc at their fingertips. Sounds amazing in theory, but in practice it's a nightmare:
- Despite how it's marketed, parents have no control over the content unless they want to manually remove permission to each and every title they find objectionable - did I mention there are thousands??
- To access the free content, a child has to download every single app, book, video, etc that they want to watch. They do that by clicking on the icon and then waiting and waiting for it to download to the device. Not sure about your kids but when my kids don't get an instantaneous response from an app, they begin clicking on anything in sight. That can be a real problem when they have the ability to click-at-will on thousands of fun looking things.
- The kindle only has about 4.5 GB of free space to start with which means it fills up quickly - especially when kids can download as much content as they want.
3. The fix:
- Buy a Micro SD Card to expand storage - we expected to do this anyway when we purchased the tablets.
- Unsubscribe from Amazon Freetime Unlimited (can be done VERY EASILY under Settings)
- Download whatever apps, videos, etc YOU want your kid to use - yes you'll probably end up buying a few apps, but there is a lot of great free content on Amazon as well.
- Add that content to each child's individual profile through your parent profile
- Open the Amazon Freetime app and download each app, book, etc to the device by clicking on it (have to do this for each device individually if you have more than one)
- Once downloaded, most of the apps that we use worked in airplane mode. But thanks to Amazon Freetime, my kids can't make in-app purchases or go to outside websites so it doesn't have to be in airplane mode to keep the experience safe. For info on downloading and then watching videos with no wifi, see below.
4. Other things to consider:
- Videos: If you are an Amazon Prime member, you can give your kids access to Prime content and they can stream it over wifi. You cannot (at least I haven't figured it out!) download Prime content and therefore can't watch it off of wifi. You can download purchased content to the device, through your parent profile, and then give access to the child. Once downloaded, the show can be watched in airplane mode, off wifi, etc. CHECK this before you leave for a trip though! This wasn't a problem for us because we already have a pretty good library of purchased movies, but I can see how it might be a turnoff if you had to purchase lots of shows/movies.
- The parental "time" controls leave a little to be desired. You can specify that your child uses "Educational" content for how ever many minutes before they have access to other content. However, most apps qualify as educational content. I know some truly are, but I was really looking for them to have to read books prior to playing apps and you cannot specify that.
- Some apps are not compatible with Amazon Freetime. Some examples are Skybrary and Audible. You could use them in the Parent profile, but I don't want to have to switch between the profiles for three kids and then worry the whole time that they are going to click on something that they shouldn't. Which brings me to one of my biggest complaints about the Kindle Fire Kids Edition:
5. Limited book content for pre-readers and early readers. I did not get the tablets to sit there and read to my kids for 30 minutes at a time - I have books for that. The tablets, for better or worse, are meant to keep them busy independent of me. I would LOVE to keep them busy with audio or interactive books but it looks like that's not meant to be with Freetime. While I've found a few apps that might work, none are stellar and you CANNOT USE AUDIO BOOKS IN FREETIME. WHY WOULD THEY DO THIS?? I hope I am wrong about this - please let me know if I am!!
All in all, with the fixes mentioned above, I am very happy with the tablets. They really are great, once you have full control over the content. Freetime is very easy to navigate and I'm happy to spend time choosing, installing and managing content for my kids. Yes it takes more time, but I would prefer to choose the content rather than have someone else decide what's appropriate for my children - plus it's fun customizing the tablet to each kids likes, interests, etc. Once you've unsubscribed from Freetime Unlimited, you are able to easily do that with these tablets.
on July 12, 2016
We purchased this for our son's 8th birthday. We have been very hesitant about getting him a tablet but I think this makes a good jumping off point. I really like the parental controls, we've limited apps and videos to an hour but have given him unlimited book time. Also, I love the option that he has to read for a certain amount of time before he can use any of the games and the 'off' time can be set for night, even though we wouldn't be letting him use it at night anyway. Overall we are very pleased, I'm sure that we will need the 2 year worry free guarantee at some point but it's only been 2 days.
on December 3, 2015
Seems to be a fairly well made device. I'm not a big fan of Fire OS, although the freetime interface is nice for a child, which is why I bought this. So overall it's exactly what I expected. Now for the bumper case. It really doesn't seem to fit very well. The hole in the front for the camera is way off center, to the point where the case is covering the lens a bit. So I'm disappointed with the bumper case. The warranty is worth paying for.
on April 6, 2017
Perfect for a 3 year old and a 8 year old. Both my daughters have had iPads for a couple years now, but it was impossible to monitor the time they spend watching movies and the age appropriate apps without the younger one asking me how to play it all the time and with out the bad ads. I decided to buy the Fire Kids for each one to test it out and use them during the week, iPads on weekends. My 3 year old loves it and can play all the games that are appropriate for her age (yey, I don't stop making dinner to figure out a game for her anymore). Also comes with a large library of books that are perfect for their age as well.
I'm a big Apple user and fan, and that's why our kids had mini iPads, my 8 year old has owned and iPad since she was 3, and our younger kid got one when she was about 17 months (thanks Grandma) because she will fight with her older sister over hers. I have had experience with iPads + Kids and for anyone trying to decide what to get you child, my recommendation is the Fire Kids. iPads are great for teenagers and adults, but lack control on usage for children.
I rated it like this:
*1 star for easy to use for kids and parents, it is wonderful to monitor the use, I give them 30 minutes of video a day, 30 minutes of play in apps a day and unlimited reading books. (the iPad doesn't offer any of this)
*1 star for all the apps and books (content) Many of the apps that I purchased for my kids on the iPad are free for the Fire, like Toca Boca etc.
*1 star for durability and the 2 year replacement plan.
*1 star for the price, I got them when on sale at $74, thats crazy cheap compared to the iPads. after using them for a month, I came back and ordered two more for Christmas presents for my nieces.
-1* I didn't rated the 5 stars because the battery does not last as long, maybe half the time of the iPad. Although, I have found it to be a good thing for my 3 year old since she will put it down and go play somewhere else or go to bed early (Many tears were spend when taking the iPad away to go to bed before the Fire was purchased) My 3 year old has not asked for her iPad back, and since I have taken over it for my use. My 8 year old still has both, but I notice she uses the Fire more than the iPad. Half the time she doesn't even know where the iPad is.
I hope this helps a desperate parent :P
I'm a big Apple user and fan, and that's why our kids had mini iPads, my 8 year old has owned and iPad since she was 3, and our younger kid got one when she was about 17 months (thanks Grandma) because she will fight with her older sister over hers. I have had experience with iPads + Kids and for anyone trying to decide what to get you child, my recommendation is the Fire Kids. iPads are great for teenagers and adults, but lack control on usage for children.
I rated it like this:
*1 star for easy to use for kids and parents, it is wonderful to monitor the use, I give them 30 minutes of video a day, 30 minutes of play in apps a day and unlimited reading books. (the iPad doesn't offer any of this)
*1 star for all the apps and books (content) Many of the apps that I purchased for my kids on the iPad are free for the Fire, like Toca Boca etc.
*1 star for durability and the 2 year replacement plan.
*1 star for the price, I got them when on sale at $74, thats crazy cheap compared to the iPads. after using them for a month, I came back and ordered two more for Christmas presents for my nieces.
-1* I didn't rated the 5 stars because the battery does not last as long, maybe half the time of the iPad. Although, I have found it to be a good thing for my 3 year old since she will put it down and go play somewhere else or go to bed early (Many tears were spend when taking the iPad away to go to bed before the Fire was purchased) My 3 year old has not asked for her iPad back, and since I have taken over it for my use. My 8 year old still has both, but I notice she uses the Fire more than the iPad. Half the time she doesn't even know where the iPad is.
I hope this helps a desperate parent :P
on October 28, 2016
I got this for my 3-year son for his birthday. Previously he was using my iPad and dropped it and broke my screen so I had to get him his own tablet.
I looked a few other options before choosing this Kindle and so far, I really like the tablet but wish that I had control over what content is on it. For example, you can't add the app (YouTube for Kids) to it. To get it installed, I had to switch to the adult profile (jump through a ton of extra steps) and install it. Unfortunately my son has to use the adult profile to watch the YouTube Kids videos. It's a pain having to switch back and forth but at least I was able to figure out a way to get it installed for him.
The case is great and does a good job of projecting the Kindle from getting broken. My son has dropped it at least twice that I am aware of and it has zero signs of being affected.
I have no affiliation with this company, these are entirely my views. I trust you found my product review helpful. If so, comment below and feel free to ask me questions, I will try my best to help.
Happy shopping!
I looked a few other options before choosing this Kindle and so far, I really like the tablet but wish that I had control over what content is on it. For example, you can't add the app (YouTube for Kids) to it. To get it installed, I had to switch to the adult profile (jump through a ton of extra steps) and install it. Unfortunately my son has to use the adult profile to watch the YouTube Kids videos. It's a pain having to switch back and forth but at least I was able to figure out a way to get it installed for him.
The case is great and does a good job of projecting the Kindle from getting broken. My son has dropped it at least twice that I am aware of and it has zero signs of being affected.
I have no affiliation with this company, these are entirely my views. I trust you found my product review helpful. If so, comment below and feel free to ask me questions, I will try my best to help.
Happy shopping!
on December 13, 2016
This is the second Kids Kindle Fire we've bought for our 6-year-old daughter. The first was an earlier edition (without the protective cover), which we still use. We purchased this one because we travel a lot and wanted the added protection of both the padded case as well as the 2-year, no questions asked warranty.
The product itself is fabulous - easy for kids to use and relatively tough (provided they don't smash the screen). What does need to be re-engineered, however, is the USB port. In a kid's device it should be a magnetic connection, not something a kid has to stick a plug into as the port can easily be damaged, which is what happened in our case. This is why I give the Fire Kids Edition 4 stars.
I would give it one star for customer service, and I'm sad to say that as I'm a former Amazon.com employee (part of my tenure was in customer service). Amazon makes the following claim on the product page: "2-year worry-free guarantee: if they break it, return it and we'll replace it for free. No questions asked." After our Kindle would no longer charge (after only 8 months), I looked to have it replaced. I ended up having to speak with two different customer service reps for nearly 40 minutes. I find this unacceptable. Make the replacement process easy for parents, a short "what's wrong with your item?" that you can fill out when requesting your replacement online should suffice.
Will I buy another Kindle? Absolutely. But, parents, just be prepared that your "no questions asked" warranty may not be so.
The product itself is fabulous - easy for kids to use and relatively tough (provided they don't smash the screen). What does need to be re-engineered, however, is the USB port. In a kid's device it should be a magnetic connection, not something a kid has to stick a plug into as the port can easily be damaged, which is what happened in our case. This is why I give the Fire Kids Edition 4 stars.
I would give it one star for customer service, and I'm sad to say that as I'm a former Amazon.com employee (part of my tenure was in customer service). Amazon makes the following claim on the product page: "2-year worry-free guarantee: if they break it, return it and we'll replace it for free. No questions asked." After our Kindle would no longer charge (after only 8 months), I looked to have it replaced. I ended up having to speak with two different customer service reps for nearly 40 minutes. I find this unacceptable. Make the replacement process easy for parents, a short "what's wrong with your item?" that you can fill out when requesting your replacement online should suffice.
Will I buy another Kindle? Absolutely. But, parents, just be prepared that your "no questions asked" warranty may not be so.
