Ron Bercaw has made an important contribution to the Lean healthcare movement by starting with the ABCs of Lean and showing through detailed healthcare case studies how they can be used to greatly improve healthcare. He then goes on to give a rich description of the leadership role, the single most important success factor in creating a culture of improvement. Anyone in healthcare doubting that Lean can apply to them should be convinced of the power of Lean by this book.
―Professor Jeffrey K. Liker, University of Michigan and Shingo Prize-Winning Author of The Toyota Way
About the Author
Ronald Bercaw is the President of Breakthrough Horizons, LTD, a management consulting company specializing in World Class Improvement through the application of the Toyota Business System, more commonly known as Lean. With more than 20 years of experience in operations, his Lean management experience was gained through multiple enterprise transformations in different industries including custom packaging, power reliability electronics assembly, and test and measurement products.
Educated at Purdue University, he learned the details and disciplined applications of Lean principles, habits, and tools from both the Shingijutsu Sensei and their first generation disciples. Working in both shop floor and above the shop floor areas, Ron has vigorously strived to remove waste from businesses through the involvement and ideas of the people doing the work.
Ron has consulting experience in the healthcare sector (US and Canada Health Systems, including primary care, acute care, and community applications of both clinical and back shop improvement), the commercial sector (administration, manufacturing, distribution, supply chain, and engineering), and the public sector (US Army, US Navy, US Air Force including MRO, Pentagon, and Surgeon General Assignments).