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Taking the War Out of Our Words Paperback – December 1, 2016
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This one (Taking the War Out of Our Words) is less reviewed but it's my favorite out of the three. This book gives A LOT of information. I personally believe that anyone who has trouble "taking things personally" would GREATLY benefit. Why? Because not only do you learn the Six traditional warlike approaches in communication BUT you also see how people poorly format their words in a way that their words are offensive. Will this solve your problem of taking things personally? Maybe not (that's a decision and determined path you have to choose for yourself) but this book is a really good start to see how language and your emotions have been preventing you from seeking the happiness and resolve you desire.
After you're done finding out what's wrong with language, you learn how to use it correctly. I especially enjoyed the breakdowns of statements, questions and predictions and HOW TO USE THEM (wish I could increase font size more). Unfortunately, with most brilliant systems and ideas, I feel sad that most people will read the first section of the book, label someone a counter-attacker and never seek resolve.
You won't be a master of communication after reading the book, but you will know what you said wrong or they said wrong after an disagreement. For those who read all the way to the end, study and try to apply this as much they can everyday only good things will come.
My life is significantly better and I have been self-aware enough to disable many rough situations from happening after reading this book plus the two others I've listed.
I have used these techniques when I teach my students, dealing with co-workers, even when talking about internal issues with family members. In the past, any discussion would end up in a shouting match and someone would always get their feelings hurt. Now, I use the techniques in this book and we all have real dialogue -- not just a bunch of monologues.
I HIGHLY recommend this book for anyone who is interested in conflict resolution.