***Update as of 02.03.2019. I spoke to TechMatte and they were willing to give me a refund for the product since the item wasn’t working for me and it appeared as if I was going to be unable to use the item. I decided to troubleshoot with them first, and they asked me to use a wall power source that has a higher output; similar to the output of a power source for an iPad. I am not sure the amount of output for the one I had been using since it was one that was supplied to me by my work, so I connected it to a different wall power with a 2.4A output. Once I connected to a higher output wall power source the charger was able to charge my phone through the case. Works like a charm now. I have changed my original review from a 2 star to a 4 star since the product works as it should and since I feel as if they should indicate on their website that they recommend higher output power sources. Overall I am happy with the product and their customer service.
Original post below:
I have used multiple wireless charging stations, but this is the first charging stand that I purchased. The charger appears to be of quality material. I gave this stand 2 stars because, it will not charge my iPhone Xs while it is in a case. I have tried multiple cases and it will not charge in any of them. Have not had any issues with any other wireless charging stations, such as Anker or Belkin. The charger works just fine on a naked phone, but if you are like most people that care about their phone and places it in a case [not sure why anyone in their right mind wouldn't use one since phones are ridiculously expensive], I would pass on this specific charger and go with a more reputable brand (as indicated above) that has no issues charging through a case. Some people have indicated that it will charge through their case, but I don't think its worth the gamble since I myself tried multiple cases and no luck.
Customer reviews
Fast charges my Note 8 ** Update ( Stopped working after 2 months ***)
Reviewed in the United States on February 18, 2019
As the title says, its works great, and fast charges my Note8. Satisfied with the purchase.**********Update **********It worked great for 2 months, now it wont charge my phone. It keeps switching between blue light (idle) and green (charging) every 4 seconds or so.Base is burned, check the pic
Reviewed in the United States on February 18, 2019
Images in this review









