Telemergency ClearVoice 2000 Emergency Telephone with Wireless Pendant
- No installation fees or monthly fees
- Talking caller ID
- Adjustable volume, ringer and tone control
- Holds up to 30 telephone numbers in memory
- Easy to use programming directions with voice prompts and LCD display in English or Spanish
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Top Customer Reviews
Some of the key PROS for my mother:
o Speaks digits while manually dialing or speaks names when scrolling through the phone book.
o 30-number phone book (her prior phone (Ameriphone JV-35) only stores 10 numbers and this was a major reason for upgrading)
o Pendant can activate speakerphone to answer incoming calls (she is really slow getting to the phone & cordless phones are not an option because of the button size and user interface)
o Pendant can activate a pre-programmed sequence of outgoing calls (avoids a monthly fee for a specialized service) (Note that the ClearVoice Model 100 cannot do this.)
CONS (The first three would be important to someone who is blind):
o Does not announce each step during programming (i.e., the person programming must be able to read the LCD).
o Does not announce "End of phone book" when scrolling through phone book.
o For dialing, only speaks when handset is on cradle and speakerphone is turned off (i.e., if either is off hook, manually-dialed numbers are not spoken and phone book names are not spoken). (I cite this as a con because it forces the user to adapt to the phone, rather than designing the phone as the user might want to use it.)
o Ringer cannot be set to Off (only Low, Med, Hi). (an important feature for napping).
o User manual not available on web site and the paper manual is not easily copied (important for a caregiver who does not live with the user; also useful when making a purchasing decision). I scanned the manual and placed in the Files section at [...] You must sign up as a member.Read more ›
For my elderly Dad, he either kept pushing the button, or held it down forever. Neither would have set off the emergency sequence. I'm not sure what he would do in a real (panic) emergency, but I don't want to find out. There is an LED that flashes when it is set off, but he would never get to that point if he just keep pushing the button over and over.
This is a really dumb design. I'd rather put up with some false alarms than have a button you could cancel. I'd constantly be wondering if he had fallen and couldn't remember how long to hold down the button.
There are some pendants that have 2 buttons - just as confusing. So, still looking...
She needed a new phone because the old one began to have static on the speaker-phone feature and the emergency pendant had so much wear that the plastic cover (see illustration) was just worn out. The new purchase is exactly like her old one, it arrived quickly and in excellent condition; however, it should be mentioned that this phone is NO LONGER BEING MANUFACTURED OR SUPPORTED. So sad that this option of emergency contact is not being updated. Many elderly folks can not afford $20-$40 per month for monitoring but may need help when they are not right at a phone to dial E911.
The unit was delivered in working order and was straighforward to use.
We had read the reviews and were concerned about programming. I found it straighforward and consistent. That said, it is probably beyond anyone that is frail enough to need this phone. Therefore, give it to a grandchild and it'll be done in 2 hours or less.
While we are talking about programming, organization is the key. Decide before you start on what the emergency message needs to be and what numbers should be called. You can call up to 6 in the order you specify. Once the person called acknowleges the message, by pressing 0, it stops calling the others. I recommend that 911 is one of the numbers, but not the first number. This will help reduce false alarms.
Once the machine is programmed, the emergency features are especially nice. Hold the button on the pendant for 5 seconds and an alarm will sound. Once sounded, let go of the button and it will call for help. On the call for help, it repeats the pre-recorded message for 60 seconds and then calls the next number in the list. Once at the bottom of the list, it starts over again.
Other features are too numerous to name, but well thought out and useful.
Most Recent Customer Reviews
I consider myself technologically savvy and this was difficult to setup. It never did connect to the remote I gave up. Big waste of time and money.Published on January 21, 2014 by AP
I purchased this phone as an alternative for the monitoring service for my mom-in-law. I found the phone easy to program as this phone speaks the buttons and selections that you... Read morePublished on February 1, 2012 by Don
I bought two of these phones when they first came out, probably two years ago. I struggled to get the emergency button to function. Read morePublished on January 15, 2011 by Jason Brent
This product has many features, but I am not sure if they will work. Setup is going to be impossible for an older person, so do not send this to your parent and expect it to be... Read morePublished on June 21, 2009 by Kimbo Slice
My siblings & I purchased this product Spring 2008 for our elderly mother who is very stubborn & refuses to consider a monitoring service. Read morePublished on June 10, 2009 by Noelle
Since my elderly father is home alone during the day, between my son and my brothers, we agreed to order this product as a Christmas present for him. Read morePublished on January 16, 2009 by C. COLLINS
The primary emergency calling feature dials the numbers as programmed but the emergency message which is heard loudly in the room with the phone cannot be heard on the other end of... Read morePublished on August 29, 2008 by James E. Grabinski
Be careful ordering from Amazon. They charged me on shipping the product back when it wasn't my fault. They are very cute on their return policy where they don't take blame. Read morePublished on March 24, 2008 by Conrad Hade