Telling Ain't Training: Updated, Expanded, Enhanced 2nd Edition
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About the Author
Harold D. Stolovitch, CPT, is a graduate of both McGill University in Canada and Indiana University in the United States where he completed a doctorate and postdoctoral work in instructional systems technology. With one foot solidly grounded in the academic world and the other in the workplace, he has conducted a large number of research studies and practical projects always aimed at achieving high learning and performance results.
In addition to creating countless instructional materials for a broad range of work settings, Stolovitch has authored more than 300 articles, research reports, book chapters, and books. He is a past president of the International Society for Performance Improvement (ISPI), former editor of thePerformance Improvement Journal, and editorial board member of several human resource and performance technology journals.
He has won numerous awards throughout his 40-year career, including the Thomas F. Gilbert Award for Distinguished Professional Achievement, ISPI's highest honor; Member-for-Life, the President's Award for Lifetime Achievements from the Canadian Society for Training and Development, their highest honor; and in 2004, he and his team won the ASTD Outstanding Research Award for their work on Incentives, Motivation, and Workplace Performance.
Stolovitch is an emeritus professor, Université de Montréal, where he headed the instructional and performance technology graduate programs and was the School of Educational Sciences associate dean of research. He is also a former Distinguished Visiting Scholar and clinical professor of human performance at work, University of Southern California. Stolovitch is a principal of HSA Learning & Performance Solutions LLC.
Erica J. Keeps, CPT, holds a master's degree in educational psychology from Wayne State University, Detroit, and a bachelor's degree from the University of Michigan, where she later became a faculty member in the Graduate Business School Executive Education Center.
Her 40-year professional career has included training management positions with J.L. Hudson Co. and Allied Supermarkets and senior-level learning and performance consultant positions with a wide variety of organizations. Keeps has not only produced and supervised the production of numerous instructional materials and performance management systems, but has also published extensively on improving workplace learning and performance. She has provided staff development for instructional designers, training administrators, and performance consultants. Keeps has been acknowledged by many learning and performance leaders as a caring mentor and major influence in their careers.
She is a former executive board member of the ISPI; a past president of the Michigan Chapter of ISPI; and a Member-for-Life of the Michigan, Montreal, and Los Angeles ISPI chapters. Among her many awards for outstanding contributions to instructional and performance technology is ISPI's Distinguished Service Award for her extensive leadership roles. Keeps is the managing director and a principal of HSA Learning & Performance Solutions LLC.
- ASIN : 1562867016
- Publisher : Association for Talent Development; 2nd edition (June 16, 2011)
- Language : English
- Paperback : 312 pages
- ISBN-10 : 9781562867010
- ISBN-13 : 978-1562867010
- Item Weight : 1.24 pounds
- Dimensions : 7.14 x 0.79 x 10.08 inches
- Best Sellers Rank: #31,664 in Books (See Top 100 in Books)
- Customer Reviews:
Top reviews from the United States
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-Relevance and examples-Often times training books ramble on about practices with weak hypothetical situations or none at all. Sometimes to connect the material to the real life, the author must lead the way. This book does an excellent job connecting the ideas to real-life situations.
-Best practice framework-This book is socked full of different frameworks to utilize when designing training, adopting online training, etc. These are valuable tools for trainers to bookmark and come back to later (*hint* I recommend readers bring some kind of ID tabs to help bookmark especially useful segments which can be tough to find later on).
-Tools-I am not the most creative person in the world when it comes to designing training ideas, but this book introduces some solid ideas. I actually used some of the extra blank pages to record other awesome ideas I have run into.
-Up-to-date-Because this is one of the most recent releases for a training book, it is naturally very up to date. There is nothing more painful than reading about video cassette tapes and overhead projectors...
-The authors take a firm stand against keeping various learning styles into consideration. While they do advocate the use of various forms of presentation, it is not to accommodate learners with these styles. To be honest, this is the only part of the book where I stopped and said "Hmmm, I don't know about that..." My advice to the authors-drop it! That is such a small and insignificant part of your text. Don't risk hurting your credibility.
-This is not a huge issue, but it is easy to lose some of the valuable stuff within the content. Again, I recommend that the readers come armed with sticky book marks they can label with. Though it could hike up the cost of the book, perhaps the authors could provide build-in tabs to mark these sections in future versions.
So is it worth it to buy? While I have accumulated many different books about training, this is one I am keeping by my side through thick and thin. It is actually fun to read and the authors clearly practice what they preach. I had a hard time putting the thing down.
Post-training evaluations tell us a bit about our training delivery, but these do not always reflect our effectiveness in the training; in many cases, we are training people that know very little about the subject we are training about. So often times, our evaluations reflect how the training attendees "liked" our training; not necessarily how much they learned about our subject matter.
The most important lessons I learned from this book were:
1) Making certain that your training will improve workplace performance. This is a key to ensuring that your customers invite you back for future training sessions. If your trainees are able to "hit the road running" right after the training, your value as a trainer will be magnified many, many times...
2) Using the five-step model to retrofit existing training sessions - how to make your existing training program even more effective.
3) Repetition Techniques - how to improve your training for better retention.
4) How to create effective training "tests" - I've always struggled with the testing portion of the training and this chapter is key to providing the trainees with feedback on what they are learning.
5) A table listing the different types of training tools with the advantages and disadvantages of each type.