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The Future of Success Hardcover – January 9, 2001
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The dizzying exuberance of the Internet-driven marketplace offers unprecedented opportunities and an ever-expanding choice of deals, products, investments, and jobs-ranging from the merely attractive to the nearly irresistible-for the people with the right talents and skills. The technology that is the motor of this transformation relentlessly sharpens competition. When consumers can shift allegiance with the click of a mouse, sellers must make constant improvements by cutting costs, adding value, and creating new products. This is a boon to us as consumers, but it's wreaking havoc in the rest of our lives.
Reich demonstrates that the faster the economy changes-with new innovations and opportunities engendering faster switches by customers and inves-tors in response-the harder it is for people to be confident of what they will be earning next year or even next month, what they will be doing, where they will be doing it. In short, those fabulous new deals of the fabulous new economy carry a steep price: more frenzied lives, less security, more economic and social stratification, the loss of time and energy for family, friendship, community, and self.
With the clarity and insight that are his hallmarks, and using examples from everyday life, Reich delineates what success is coming to mean in our time-the pitfalls and downturns hidden in the apparent advantages and advances-and suggests how we might create a more balanced society and more satisfying lives. The trends he discusses are powerful indeed, but they are not irreversible, or at least not unalterable.
The Future of Success is a stunning, timely book, certain to galvanize the nation's attention and transform the way we look at our future.
- Print length304 pages
- LanguageEnglish
- PublisherKnopf
- Publication dateJanuary 9, 2001
- Dimensions6.5 x 1 x 9.5 inches
- ISBN-100375411127
- ISBN-13978-0375411120
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Review
“A valuable work. . . . Reich has a talent for mastering economic and social complexities and making them easy for the layperson to grasp.” –The Wall Street Journal
"A well-researched and documented analysis of the present state of working life in America." –The Plain Dealer
“Reich writes in ways unusual for an economist; he is self-effacing, witty and more interested in exploring the world’s complexities than in uncovering unvarying laws.” – The New York Times Book Review
From the Trade Paperback edition.
About the Author
Excerpt. © Reprinted by permission. All rights reserved.
A few years ago I had a job that consumed me. I wasn't addicted to it--"addiction" suggests an irrational attachment, slightly masochistic, compulsive. My problem was that I loved my job and couldn't get enough of it. Being a member of the President's cabinet was better than any other job I'd ever had. In the morning, I couldn't wait to get to the office. At night, I left it reluctantly. Even when I was at home, part of my mind remained at work.
Not surprisingly, all other parts of my life shriveled into a dried raisin. I lost touch with my family, seeing little of my wife or my two sons. I lost contact with old friends. I even began to lose contact with myself--every aspect of myself other than what the job required. Then one evening I phoned home to tell the boys I wouldn't make it back in time to say good night. I'd already missed five bedtimes in a row. Sam, the younger of the two, said that was O.K., but asked me to wake him up whenever I got home. I explained that I'd be back so late that he would have gone to sleep long before; it was probably better if I saw him the next morning. But he insisted. I asked him why. He said he just wanted to know I was there, at home. To this day, I can't explain precisely what happened to me at that moment. Yet I suddenly knew I had to leave my job.
After I announced my resignation, I received a number of letters. Most were sympathetic, but a few of my correspondents were angry. They said my quitting sent a terrible message; it suggested that a balanced life was not compatible with a high-powered job. Many women on the fast track were already battling a culture that told them they were sacrificing too much--and here I was, they said, essentially telling people the same thing. Others complained that while it was easy for me to leave my job and find another one that paid about as well while giving me more room for the rest of my life, they didn't have that choice. They had to work long hours, or the rent wouldn't get paid and there would be no food on the table. So I was sending the wrong message to people like them, too. Still others wrote to inform me indignantly that I shouldn't think myself virtuous. Hard work was virtuous, abandoning an important job to spend more time with my family was not.
Perhaps I should have expected that my career decision would carry symbolic weight--I had, after all, been the Secretary of Labor. In fact, I'd had no intention whatsoever of sending a message about how other people should lead their lives. Certainly I didn't think there was anything virtuous about the choice I'd made. But until that time I had been making a different choice, an implicit one, without acknowledging it. That was the problem. The wake-up call my son requested was a wake-up call for me to make an explicit choice, and make it consciously.
The experience made me notice a lot of things I hadn't seen before, even though I'd spent most of my adult life examining work and the economy. It focused my attention on the struggles most of us are having over paid work and the rest of our lives--men as well as women, young people setting out on their careers, middle-aged people who in years past would have already resolved these matters--including choices that sometimes are posed starkly, but more often are subtle, and appear in various guises. And it caused me to want put together what I've observed about the large-scale changes occurring in the global economy with these small-scale personal dramas. This book is the result.
I am writing here about making a living and making a life, and why it not only seems to be but actually is getting harder to do both. Acres of paper and oceans of ink have been expended in detailing the dizzying exuberance of the emerging economy. Yet there has been almost no discussion about what it means for us as people, and about the choices that lie before us for the kinds of lives we wish to lead. The deepest anxieties of this prosperous age concern the erosion of our families, the fragmenting of our communities, and the challenge of keeping our own integrity intact. These anxieties are no less part and parcel of the emerging economy than are its enormous benefits: the wealth, the innovation, the new chances and choices.
My purpose here is to invite a debate that's larger than the admonition to "slow down and get a life." To view the struggle for a better balance between paid work and the rest of life only as a personal one, waged in private, is to ignore the larger trends that are tipping the scales. It's not just a personal choice; not simply a matter of personal balance. It's also a question of how work is--and should be--organized and rewarded. It's a question of a balanced society.
The central paradox is this: Most of us are earning more money and living better in material terms than we (or our parents) did a quarter century ago, around the time when some of the technologies on which the new economy is based--the microchip, the personal computer, the Internet--first emerged. You'd think, therefore, that it would be easier, not harder, to attend to the parts of our lives that exist outside paid work. Yet by most measures we're working longer and more frantically than before, and the time and energy left for our non-working lives are evaporating.
Why should this be? If what we do for pay is making us richer, why are our personal lives growing poorer? Why can't we dedicate more of our material gains toward making our lives outside paid work richer? The British economist John Maynard Keynes, writing in 1930, during the darkest days of the Great Depression, cheerfully predicted that in a hundred years England would be eight times better off economically, so that its people would choose to work only fifteen hours a week. Their material needs satisfied, they would see the love of money as "one of those semi-criminal, semi-pathological propensities" that affluence had cured. Keynes probably will be correct about most people being far better off materially in 2030, but incorrect about their working fewer hours, at least if Britain keeps going the way of the United States, and we keep going the way we have been.
Of course, not everyone is far better off materially than a quarter century ago. Some aren't better off at all. And many people are working harder because they have to. But here's the strange thing: The richer you are, the more likely it is that you are putting in long and harried hours at work, even obsessing about it when you're not doing it. A frenzied work life may or may not make you better off, but being better off definitely seems to carry with it more frenzy.
Consider some counterintuitive statistics: In America, college graduates earn on average 70 to 80 percent more than people with only a high-school diploma, which is twice the premium accorded to a college degree twenty-five years ago. So you might suppose that people who have graduated from college would feel they have to work somewhat less intensely than high-school grads. You'd be wrong, of course. It's the college-degree holders who are working the longer hours. And maybe you'd also think that, with the college premium having doubled, college students themselves would be somewhat less concerned about being well-off financially than they were twenty-five or thirty years ago. But you'd be wrong about that, too. Surveys show they're far more focused on financial success than ever before.1
What's happened? Have college grads become greedier, more obsessed by money? Maybe, but there's no good reason to assume so. Has our national character changed in just a few decades? It seems unlikely; the character of a people doesn't alter so quickly.
The typical American works 350 more hours a year than the typical European, more hours even than the notoriously industrious Japanese. You might then suppose that more Americans would prefer to work a bit less, sacrificing some earnings. But only 8 percent of them say they would prefer fewer hours of work for less pay, compared with 38 percent of Germans, 30 percent of Japanese, and 30 percent of Britons.
Do we have a workaholic gene that the citizens of other advanced nations lack? Or is work so much more satisfying and enjoyable here? Both seem doubtful. We didn't used to work that much harder than they did, decades ago. Why have we started to?
We hear a rising chorus of American voices resolving to slow down. Yet more of us seem to be speeding up. We say with ever more vehemence that we value family. So why are our families shrinking and family ties fraying--fewer children or no children, fewer marriages, more temporary living arrangements, more subcontracting of family functions to food preparers, therapists, counselors, and child-care givers? We talk more passionately than ever about the virtues of "community." And yet our communities are fragmenting into enclaves filled with people who earn similar incomes--the wealthier, walled off and gated; the poorer, isolated and ignored.
Are we engaged in mass hypocrisy? Mass delusion? Probably neither. Most Americans seem genuinely to be seeking more balanced lives. The problem is that balance between making a living and making a life is becoming harder to pull off because the logic of the new economy dictates that more attention be paid to work and less to personal life.
Here is my argument, in brief:
The emerging economy is offering unprecedented opportunities, an ever-expanding choice of terrific deals, fabulous products, good investments, and great jobs for people with the right talents and skills. Never before in human history have so many had access to so much so easily.
Technology is the motor. In communications, transportation, and information-processing, the new technologies that gained momentum in the 1980s and 1990s are now racing ahead at blinding speed. They are making it easier to find and get better deals from anywhere and allowing us to switch instantly to even better ones. These technologies are radically sharpening competition among sellers, w...
Product details
- Publisher : Knopf (January 9, 2001)
- Language : English
- Hardcover : 304 pages
- ISBN-10 : 0375411127
- ISBN-13 : 978-0375411120
- Item Weight : 1.35 pounds
- Dimensions : 6.5 x 1 x 9.5 inches
- Best Sellers Rank: #4,679,173 in Books (See Top 100 in Books)
- #15,889 in Human Resources (Books)
- Customer Reviews:
About the author

Robert is the Chancellor’s Professor of Public Policy at the University of California, Berkeley, and Senior Fellow at the Blum Center for Developing Economies. He has served in three national administrations, including as Secretary of Labor in the Clinton administration. Time Magazine named Robert one of the ten most effective cabinet secretaries of the twentieth century.
Robert is also the co-founder of Inequality Media, a nonpartisan digital media company dedicated to informing and engaging the public about inequality and imbalance of power.
Robert has written 18 books, including the best sellers Aftershock, The Common Good, and Saving Capitalism. His articles have appeared in The New York Times, The Washington Post, The Wall Street Journal, The New Yorker, and The Atlantic. Robert is also a founding editor of the American Prospect magazine and Chairman of Common Cause.
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Customers find the book insightful and enlightening. They appreciate the balanced analysis and well-documented positions on the new economy. The author explains economic and social forces clearly and succinctly.
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Customers find the book enlightening and interesting. It provides good observations and analyses of economic changes, with some good advice.
"...This is the most enlightening book I've read in years...." Read more
"...I feel he is a great writer and writes concisely and very directly. He is not at all secretive like Wilsons writings...." Read more
"...book an excellent description of current economic changes plus some good advice for keeping some of these excesses under control by the government" Read more
"Great observatons overall, but marred by very bad solutions..." Read more
Customers find the book provides a balanced and well-documented look at the issues. They appreciate Reich's clear explanation of the economic and social forces that influence our lives.
"In this book, Robert Reich explains clearly and succinctly the economic and social forces which influence our increasingly frenzied society...." Read more
"...Aside from the last chapter, he provided a very balanced look at the issues...." Read more
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- Reviewed in the United States on March 27, 2001In this book, Robert Reich explains clearly and succinctly the economic and social forces which influence our increasingly frenzied society.
People are working more hours than ever before, not only when they need the money, but especially when the work is particularly well paid. Loyalty is a scarce commodity, not only from employees, but also from employers, customers, and investors.
This book does an enormous service by helping us see the mechanisms underlying the great trends in our social fabric over the past couple of decades. Only by understanding the underlying mechanisms can we hope to play a part in controlling their motions. This book provides that understanding.
The final chapter addresses ways that the trends can be changed. Unfortunately this chapter seems lame in relation to the rest of the book. The suggestions do not seem practical or even possible to implement given the enormity of the problem outlined in the rest of the book. Yet the clarity with which the current situation is laid out is so valuable, the author can be forgiven if he can't provide -all- the answers.
This is the most enlightening book I've read in years. If you want to understand where America stands at the breaking of the millenium, the concepts in this book are a required curriculum.
- Reviewed in the United States on January 10, 2001This book clearly deserves more than 5 stars. It is Professor Robert Reich's best book, and the first to go beyond Professor Peter Drucker's thinking about the future of "knowledge" work. It is well written, and designed to stir a debate and self-examination . . . rather than answer all of the questions in an opinionated way. Nicely done!
In sharing an epiphany that he had, Professor Reich describes the trap of success that he ran into as Secretary of Labor for President Clinton. "My problem was that I loved my job and couldn't get enough of it." Sounds okay so far, doesn't it? Well, read on. " . . . [A]ll other parts of my life shriveled into a dried raisin." He quit after calling to tell his children that he would not be home before bedtime for the sixth night in a row, and he son begged him to wake the son during the night simply for the comfort of knowing his father was in the house. As a result of having had that experience and happily changing his life balance, "I am writing here about making a living and making a life . . . [and it's] geting harder to do both."
The book is an excellent summation of the reasons why the most successful people typically work the longest hours and the most intensely. Trends suggest that this imbalance is likely to get worse.
Basically, the current economy puts a huge premium on finding new, creative solutions whether as a technologist, designer of new business models, new product conceptualizer, or marketer. Most people cannot synthesize all of those roles into one person -- the perfect entrepreneur. Those who can are even more valuable. The digital society vastly increases the rewards for these innovations by making them available to more people faster. Much of this new work is "creative" rather than "knowledge" work. I think that distinction is a useful one that should be retained in examining the subject.
Some of the consequences of this situation are that personal lives are disappearing under the waves of career. Loyalty to anything but the current assignment is modest. Family life is shriveling. Naturally, that may be what you want. Or is it?
The book culminates in suggesting that each person more consciously consider the personal choices of how to allocate time. In addition, there is a choice that society must make about how hard to pursue economic opportunity versus creating a more balanced connection among people. The ultimate strivers tend to hang out and live with each other, and have less and less contact with those who are not the top performers. It is a new form of elitism that can undermine many of our social mores. He suggests that we think about this choice in both economic and moral terms.
In both cases he finds, "It's a question of a balanced society."
My own experience is that it's good to step back from concentration, even if your goal is only to achieve economically. That seems to give your subconscious time to come up with better solutions.
I also suspect that many people end up overcommitted to work because they do not have the skill to insulate themselves from work. That isn't taught anywhere. You have to learn it on your own. Unfortunately, many people have to crash and burn first . . . sometimes taking their families with them. That's the hard way. I'm sure we can find easier ways. With people living longer, it's even less reasonable to expect that everyone will want to or be able to keep up these enormous paces for many years. The most intense field (like investment banking) have always been mostly handled by the young. But what do you do for an encore?
However you decide what balance should mean for you, I do hope you will consider the question. You and those you love will be much better served by your conscious decisions as a result.
May you enjoy a wonderful balance of health, happiness, peace, and prosperity!
- Reviewed in the United States on November 3, 2005I have to give Reich a lot of credit. Aside from the last chapter, he provided a very balanced look at the issues. His suggestions about cause and effect seemed reasonable and well thought out.
For anyone working in the corporate, white collar world, it was easy to see that the conditions he describe make a lot of sense and apply to most of middle class America for sure - likely extending across the economic spectrum. Everyone is running to keep up. The pressure keeps intensifying. Technology gives us ever more choices, continuing to crank up the competitive pressure. The whole process continues to feed on itself and accelerate -- and there is no end in sight. The result is an ecomomic treadmill that is ever-harder to keep up with. As we pursue this treadmill, how many of us bother (or can afford) to take a hard look at what this treadmill means to our lives, and how we should attempt to make trade-offs to cope with it?
So as Reich headed into the final chapter, I expected some balanced, imaginative ideas/solutions, if he felt some should be offered. I was really disappointed. Virtually ALL his solutions were straight from the far left of the political spectrum, comprising (more) massive wealth resdistribution programs, with no real evidence that it will make any meaningful long term difference in the issues he proposes to deal with. I expcted that some (perhaps even half) of these would contain elements of his left wing political leanings, but this was really just blatant. The whole sense of balance, perspective, and careful thought put into the whole book up to this point were just gone.
The most glaring example of this was the proposal to just GIVE sixty thousand bucks to everyone in America as they turn 18, with no strings attached. The reasoning was to let young people start businesses, etc. and have a "fair" chance to be productive. Fabulous intent. However, in the real world most 18 year olds (by far) have far more hormones than reasoned judgement borne of meaningful experience, or a real clue of who they really are and what they want. Sadly, far too much of this well intended money would be blown on pleasure items and do nothing more than add to the debt and lack of inventive issues we already face (Reich wants to pay for this with a new "wealth tax" - simply confiscate some percentage of wealthy folks' total net worth. Karl Marx would love it).
If this is the best that Mr. Reich's insights can offer as far as solutions, it would be far better if he just explained the state of our economic condition and left the recommendations to others.
