Top positive review
170 people found this helpful
Declining comfort and support
on May 9, 2013
My wife and I purchased this item from a local mattress store six years ago. Here's my retrospective review:
PROS: After getting past two weeks of nauseous chemical odor, my wife and I were Tempur-pedic converts sharing our glowing reviews with friends and family. We had a conventional mattress before the Tempur-pedic for about ten years and had suffered from morning back pain for about three years. After the first night on this mattress, the pain was completely and permanently gone (until about six months ago). So for the first five and a half years, I would rate this mattress five stars, disapointed that a special sixth star was not available for super-superior products (despite two weeks of initial chemical odor).
CONS: As of six months ago, the mattress began to "lose its memory". When the mattress cover and sheets were off, you could see and feel our torso imprint. If you press down on the same torso impression and then press down on another spot on the mattress, you can definitely feel reduced resistance in the torso spot. Just so you know, I am 5' 11" and weigh 170 pounds, so no extreme weight issue here.
Every morning I feel exactly like I use to feel with my ten year old, rather inexpensive conventional mattress. For my wife and I, the $4,000 hit for the mattress, box springs (King size), delivery and mattress cover was significant. As such, we would never suggest this product to our friends and family.
Note: we did a head to toe rotation this morning (although you are not supposed to have to do this) and hope we get some relief. Otherwise, back to the mattress store.
EDIT 9-24-2013 - We did rotate the mattress and got a tiny bit of comfort increase for about a month. We ended up filing a warranty claim with Tempurpedic and received our brand new mattress and box springs about 2 weeks ago. As when we first purchased the bed, we notice an intensely drastic change in the quality of our sleep. After the first night on the replaced mattress we both woke with no body aches at all!!! NONE!
At the end of the day, I am not sure if the first mattress was defective or if you can expect to only receive 4 to 5 good years of use. What I do know is that while the mattress is in good shape, it is an awesome, awesome sleep. As such, and given Tempurpedics replacement mattress (absolutely no cost to me), I am upping the original rating from 2 stars to 4 stars.